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SMC Networks 8150L2, Installation Manual

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SMC Networks 8150L2 Installation Manual Download Page 45

A-1

Appendix A: Troubleshooting

Diagnosing Switch Indicators

Power and Cooling Problems

If the power indicator does not turn on when the power cord is plugged in, you may 
have a problem with the power outlet, power cord, or internal power supply. 
However, if the unit powers off after running for a while, check for loose power 
connections, power losses or surges at the power outlet, and verify that the fans on 
the unit are unobstructed and running prior to shutdown. If you still cannot isolate the 
problem, then the internal power supply may be defective.

Installation

Verify that all system components have been properly installed. If one or more 
components appear to be malfunctioning (such as the power cord or network 
cabling), test them in an alternate environment where you are sure that all the other 
components are functioning properly.

Table A-1  Troubleshooting Chart

Symptom

Action

Power LED is Off

• Check connections between the switch, the power cord, and the wall 

outlet.

• Contact your dealer for assistance.

Power LED is Amber

• Internal power supply has failed. Contact your local dealer for 

assistance.

Diag LED is Amber

• Power cycle the switch to try and clear the condition.
• If the condition does not clear, contact your local dealer for assistance.

Link LED is Off

• Verify that the switch and attached device are powered on.
• Be sure the cable is plugged into both the switch and corresponding 

device.

• Verify that the proper cable type is used and its length does not exceed 

specified limits.

• Check the adapter on the attached device and cable connections for 

possible defects. Replace the defective adapter or cable if necessary. 

Summary of Contents for 8150L2

Page 1: ...INSTALLATION GUIDE TigerSwitchTM 10 100 1000 50 Port Gigabit Managed Switch SMC8150L2 ta ...

Page 2: ......

Page 3: ...20 Mason Irvine CA 92618 Phone 949 679 8000 TigerSwitch 10 100 1000 Installation Guide From SMC s Tiger line of feature rich workgroup LAN solutions September 2007 Pub 150200062700A E092007 AP R01 ...

Page 4: ...ted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2007 by SMC Networks Inc 20 Mason Irvine CA 92618 All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EZ Switch TigerStack and TigerSwitch are trademarks of SMC Networks Inc Other product and company names are t...

Page 5: ...t expressly approved by the party responsible for compliance could void your authority to operate the equipment You may use unshielded twisted pair UTP for RJ 45 connections Category 3 or better for 10 Mbps connections Category 5 or better for 100 Mbps connections Category 5 5e or 6 for 1000 Mbps connections For fiber optic connections you may use 50 125 or 62 5 125 micron multimode fiber or 9 125...

Page 6: ...EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discharge according to EN 61000 4 2 1995 Contact Discharge 4 kV Air Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 1995 AC DC power supply 1 kV Data Signal lines 0 5 k...

Page 7: ...ting the power cord from the outlet This unit operates under SELV Safety Extra Low Voltage conditions according to IEC 60950 The conditions are only maintained if the equipment to which it is connected also operates under SELV conditions France and Peru only This unit cannot be powered from IT supplies If your supplies are of IT type this unit must be powered by 230 V 2P T via an isolation transfo...

Page 8: ... cordon électrique au niveau de cette prise L appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme IEC 60950 Ces conditions ne sont maintenues que si l équipement auquel il est raccordé fonctionne dans les mêmes conditions Power Cord Set U S A and Canada The cord set must be UL approved and CSA certified The minimum specifications for the flexible cord are No...

Page 9: ...räts kann nur durch Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen werden Der Betrieb dieses Geräts erfolgt unter den SELV Bedingungen Sicherheitskleinstspannung gemäß IEC 60950 Diese Bedingungen sind nur gegeben wenn auch die an das Gerät angeschlossenen Geräte unter SELV Bedingungen betrieben werden Cordon électrique Il doit être agréé dans le pays d utilisation Etats Unis ...

Page 10: ... device to a power outlet connect the field ground lead on the tri pole power plug to a valid earth ground line to prevent electrical hazards Warning This switch uses lasers to transmit signals over fiber optic cable The lasers are compliant with the requirements of a Class 1 Laser Product and are inherently eye safe in normal operation However you should never look directly at a transmit port whe...

Page 11: ...he product has reached the end of its life Manufacturing Materials There are no hazardous nor ozone depleting materials in this product Documentation All printed documentation for this product uses biodegradable paper that originates from sustained and managed forests The inks used in the printing process are non toxic Purpose This guide details the hardware features of the switches including thei...

Page 12: ...viii ...

Page 13: ...ntroduction to Switching 2 1 Application Examples 2 2 Collapsed Backbone 2 2 Network Aggregation Plan 2 3 Remote Connections with Fiber Cable 2 4 Making VLAN Connections 2 5 Application Notes 2 6 Chapter 3 Installing the Switch 3 1 Selecting a Site 3 1 Ethernet Cabling 3 1 Equipment Checklist 3 2 Package Contents 3 2 Optional Rack Mounting Equipment 3 2 Mounting 3 3 Rack Mounting 3 3 Desktop or Sh...

Page 14: ...4 6 Cable Labeling and Connection Records 4 6 Appendix A Troubleshooting A 1 Diagnosing Switch Indicators A 1 Power and Cooling Problems A 1 Installation A 1 In Band Access A 2 Appendix B Cables B 1 Twisted Pair Cable and Pin Assignments B 1 10BASE T 100BASE TX Pin Assignments B 1 Straight Through Wiring B 2 Crossover Wiring B 2 1000BASE T Pin Assignments B 3 Cable Testing for Existing Category 5 ...

Page 15: ...xi Contents Appendix D Ordering Information D 1 Glossary Index ...

Page 16: ...xii Contents ...

Page 17: ...h 4 5 Table 4 3 Maximum 1000BASE LX Gigabit Ethernet Cable Length 4 5 Table 4 4 Maximum 1000BASE ZX Gigabit Ethernet Cable Length 4 5 Table 4 5 Maximum Fast Ethernet Cable Length 4 5 Table 4 6 Maximum Ethernet Cable Length 4 6 Table A 1 Troubleshooting Chart A 1 Table B 1 10 100BASE TX MDI and MDI X Port Pinouts B 2 Table B 2 1000BASE T MDI and MDI X Port Pinouts B 3 Table D 1 TIgerSwitch 10 100 1...

Page 18: ...J 45 Connections 3 2 Figure 3 2 Attaching the Brackets 3 3 Figure 3 3 Installing the Switch in a Rack 3 4 Figure 3 4 Attaching the Adhesive Feet 3 4 Figure 3 5 Inserting an SFP Transceiver into a Slot 3 5 Figure 3 6 Power Socket 3 6 Figure 3 7 Serial Port RJ 45 Pin Out 3 6 Figure 4 1 Making Twisted Pair Connections 4 2 Figure 4 2 Network Wiring Connections 4 3 Figure 4 3 Making Connections to SFP ...

Page 19: ...ree Protocol Multicast Switching and Virtual LANs It brings order to poorly performing networks by segregating them into separate broadcast domains with IEEE 802 1Q compliant VLANs empowers multimedia applications with multicast switching and CoS services Figure 1 1 Front Panel Figure 1 2 Rear Panel If an SFP transceiver is plugged in the corresponding RJ 45 port is disabled for ports 45 48 45 46 ...

Page 20: ... before being forwarded This prevents errors from being propagated throughout the network Network Management Options The SMC8150L2 contains a comprehensive array of LEDs for at a glance monitoring of network and port status It also includes a management agent that allows you to configure or monitor the switch using its embedded management software or via SNMP applications To manage this switch you...

Page 21: ...nnected to one of these ports does not support auto negotiation the communication mode of that port can be configured manually SFP Slots The Small Form Factor Pluggable SFP transceiver slots are shared with four of the RJ 45 ports In its default configuration if an SFP transceiver purchased separately is installed in a slot and has a valid link on its port the associated RJ 45 port is disabled and...

Page 22: ...er plugged in Port 49 50 On Flashing Amber Port has a valid link at 10 or 100 Mbps Flashing indicates activity On Flashing Green Port has a valid link at 1000 Mbps Flashing indicates activity Off There is no valid link on the port Table 1 2 System Status LEDs LED Condition Status Power Green Internal power is operating normally Off Power off or failure Diag Flashing Green Amber System self diagnos...

Page 23: ...BASE T ports support auto MDI MDI X pinout selection Unshielded UTP cable supported on all RJ 45 ports Category 3 or better for 10 Mbps connections Category 5 or better for 100 Mbps connections and Category Category 5 5e 6 or better for 1000 Mbps connections IEEE 802 3 2005 Ethernet Fast Ethernet and Gigabit Ethernet compliance ensures compatibility with standards based hubs network cards and swit...

Page 24: ...ction 1 6 1 Management At a glance LEDs for easy troubleshooting Network management agent Manages switch in band or out of band Supports console Telnet SSH SNMP v1 v2c v3 RMON 4 groups and web based interface ...

Page 25: ... device experiencing congestion server power user or hub can be attached directly to a switched port And by using full duplex mode the bandwidth of the dedicated segment can be doubled to maximize throughput When networks are based on repeater hub technology the distance between end stations is limited by a maximum hop count However a switch turns the hop count back to zero So subdividing the netw...

Page 26: ... direct full duplex connections to workstations or servers When the time comes for further expansion just connect to another hub or switch using one of the Gigabit Ethernet ports built into the front panel or a Gigabit Ethernet port on a plug in SFP transceiver In the figure below the 50 port Gigabit Ethernet Switch is operating as a collapsed backbone for a small LAN It is providing dedicated 10 ...

Page 27: ...g overall bandwidth and throughput In the figure below the 10 100 1000BASE T ports are providing 1000 Mbps connectivity through Layer 2 switches In addition the switches are also connecting several servers at 1000 Mbps Figure 2 2 Network Aggregation Plan Server Farm 10 100 1000 Mbps Segments 45 46 47 48 49 46 45 47 48 49 50 SMC8150L2 50 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 43 44 41 42 4...

Page 28: ...ments with fiber cable Figure 2 3 Remote Connections with Fiber Cable Headquarters 1000BASE LX SMF 5 kilometers Remote Switch 1000BASE SX MMF 500 meters Remote Switch Server Farm Warehouse Research Development 1000BASE LX SMF 5 kilometers 10 100 1000 Mbps Segments 45 46 47 48 49 46 45 47 48 49 50 SMC8150L2 50 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 43 44 41 42 45 46 47 48 45 46 47 48 49 46...

Page 29: ...hould be used for larger networks and all the VLANs assigned to the inter switch links The switch also support multiple spanning trees which allow VLAN groups to maintain a more stable path between all VLAN members This can reduce the overall amount of protocol traffic crossing the network and provide a shorter reconfiguration time if any link in the spanning tree fails Figure 2 4 Making VLAN Conn...

Page 30: ...that require routing between dissimilar network types you can attach these switches directly to a multi protocol router 3 As a general rule the length of fiber optic cable for a single switched link should not exceed 1000BASE SX 550 m 1805 ft for multimode fiber 1000BASE LX 10 km 3 1 miles for single mode fiber 1000BASE ZX 100 km 62 miles for single mode fiber However power budget constraints must...

Page 31: ...ake sure that the unit is connected to a separate grounded power outlet that provides 100 to 240 VAC 50 to 60 Hz is within 2 m 6 6 feet of each device and is powered from an independent circuit breaker As with any equipment using a filter or surge suppressor is recommended Ethernet Cabling To ensure proper operation when installing the switches into a network make sure that the current cables are ...

Page 32: ...ve foot pads Bracket Mounting Kit containing two brackets and eight screws for attaching the brackets to the switch Power cord either US Continental Europe or UK Console cable RJ 45 to DB 9 This Installation Guide Management Guide CD Optional Rack Mounting Equipment If you plan to rack mount the switches be sure to have the following equipment available Four mounting screws for each device you pla...

Page 33: ...t the rack environment temperature is within the specified operating temperature range See page C 1 Mechanical Loading Do not place any equipment on top of a rack mounted unit Circuit Overloading Be sure that the supply circuit to the rack assembly is not overloaded Grounding Rack mounted equipment should be properly grounded Particular attention should be given to supply connections other than di...

Page 34: ... a Power Source at the end of this chapter 4 If installing multiple switches mount them in the rack one below the other in any order Desktop or Shelf Mounting 1 Attach the four adhesive feet to the bottom of the first switch Figure 3 4 Attaching the Adhesive Feet 2 Set the device on a flat surface near an AC power source making sure there are at least two inches of space on all sides for proper ai...

Page 35: ...s To install an SFP transceiver do the following 1 Consider network and cabling requirements to select an appropriate SFP transceiver type 2 Insert the transceiver with the optical connector facing outward and the slot connector facing down Note that SFP transceivers are keyed so they can only be installed in one orientation 3 Slide the SFP transceiver into the slot until it clicks into place Note...

Page 36: ... the receptacle type in your country 3 Check the front panel LEDs as the device is powered on to be sure the Power LED is on If not check that the power cable is correctly plugged in Connecting to the Console Port The RJ 45 serial port on the switch s front panel is used to connect to the switch for out of band console configuration The on board configuration program can be accessed from a termina...

Page 37: ... Baud rate 9 600 bps Character Size 8 Characters Parity None Stop bit One Data bits 8 Flow control none Table 3 1 Serial Cable Wiring Switch s 8 Pin Serial Port Null Modem PC s 9 Pin DTE Port 6 RXD receive data 3 TXD transmit data 3 TXD transmit data 2 RXD receive data 5 SGND signal ground 5 SGND signal ground No other pins are used ...

Page 38: ...3 8 Installing the Switch 3 ...

Page 39: ...at both ends Use Category 5 5e or 6 cable for 1000BASE T connections Category 5 or better for 100BASE TX connections and Category 3 or better for 10BASE T connections Cabling Guidelines The RJ 45 ports on the switch support automatic MDI MDI X pinout configuration so you can use standard straight through twisted pair cables to connect to any other network device PCs servers switches routers or hub...

Page 40: ...on is made the Link LED on the switch corresponding to each port will light green 1000 Mbps or amber 10 100 Mbps to indicate that the connection is valid Network Wiring Connections Today the punch down block is an integral part of many of the newer equipment racks It is actually part of the patch panel Instructions for making connections in the wiring closet with this type of equipment follows 1 A...

Page 41: ...e safe in normal operation However you should never look directly at a transmit port when it is powered on Note When selecting a fiber SFP device considering safety please make sure that it can function at a temperature that is not less than the recommended maximum operational temperature of the product You must also use an approved Laser Class 1 SFP transceiver 1 Remove and keep the LC port s rub...

Page 42: ...at Gigabit speed will depend on the fiber type as listed under 1000 Mbps Gigabit Ethernet Collision Domain on page 4 5 Connectivity Rules When adding hubs repeaters to your network please follow the connectivity rules listed in the manuals for these products However note that because switches break up the path for connected devices into separate collision domains you should not include the switch ...

Page 43: ...ultimode fiber 160 MHz km 2 220 m 7 722 ft LC 200 MHz km 2 275 m 7 902 ft LC 50 125 micron multimode fiber 400 MHz km 2 500 m 7 1641 ft LC 500 MHz km 2 550 m 7 1805 ft LC Table 4 3 Maximum 1000BASE LX Gigabit Ethernet Cable Length Fiber Size Fiber Bandwidth Maximum Cable Length Connector 9 125 micron single mode fiber N A 2 m 5 km 7 ft 3 2 miles LC Table 4 4 Maximum 1000BASE ZX Gigabit Ethernet Ca...

Page 44: ...r plans draw a map of the location of all network connected equipment For each piece of equipment identify the devices to which it is connected Note the length of each cable and the maximum cable length supported by the switch ports For ease of understanding use a location based key when assigning prefixes to your cable labeling Use sequential numbers for cables that originate from the same equipm...

Page 45: ...work cabling test them in an alternate environment where you are sure that all the other components are functioning properly Table A 1 Troubleshooting Chart Symptom Action Power LED is Off Check connections between the switch the power cord and the wall outlet Contact your dealer for assistance Power LED is Amber Internal power supply has failed Contact your local dealer for assistance Diag LED is...

Page 46: ...ink to the management agent check to see if you have a valid network connection Then verify that you entered the correct IP address Also be sure the port through which you are connecting to the switch has not been disabled If it has not been disabled then check the network cabling that runs between your remote location and the switch Caution The management agent can accept up to four simultaneous ...

Page 47: ...are numbered Be sure to hold the connectors in the same orientation when attaching the wires to the pins Figure B 1 RJ 45 Connector Pin Numbers 10BASE T 100BASE TX Pin Assignments Use unshielded twisted pair UTP or shielded twisted pair STP cable for RJ 45 connections 100 ohm Category 3 4 or 5 cable for 10 Mbps connections or 100 ohm Category 5 cable for 100 Mbps connections Also be sure that the ...

Page 48: ...is labeled with an X MDI a crossover must be implemented in the wiring When auto negotiation is enabled for any RJ 45 port on these switches you can use either straight through or crossover cable to connect to any device type Table B 1 10 100BASE TX MDI and MDI X Port Pinouts Pin MDI Signal Name MDI X Signal Name 1 Transmit Data plus TD Receive Data plus RD 2 Transmit Data minus TD Receive Data mi...

Page 49: ... of any twisted pair connection does not exceed 100 meters 328 feet Table B 2 1000BASE T MDI and MDI X Port Pinouts Pin MDI Signal Name MDI X Signal Name 1 Bi directional Data One Plus BI_D1 Bi directional Data Two Plus BI_D2 2 Bi directional Data One Minus BI_D1 Bi directional Data Two Minus BI_D2 3 Bi directional Data Two Plus BI_D2 Bi directional Data One Plus BI_D1 4 Bi directional Data Three ...

Page 50: ...tion does not meet one of the test parameters for 1000BASE T there are basically three measures that can be applied to try and correct the problem 1 Replace any Category 5 patch cables with high performance Category 5e or Category 6 cables 2 Reduce the number of connectors used in the link 3 Reconnect some of the connectors in the link Fiber Standards The current TIA Telecommunications Industry As...

Page 51: ...ble Category 5 or better 1000BASE T RJ 45 100 ohm UTP or STP cable Category 5 5e or 6 Maximum Cable Length 100 m 328 ft Buffer Architecture 4 Mbit Aggregate Bandwidth 100 Gbps Switching Database 8K MAC address entries of which up to 1K can be static addresses LEDs System Power Diag Port Status link speed activity Weight 3 26 kg 7 18 lbs Size 44 0 x 23 0 x 4 4 cm 17 3 x 9 0 x 1 7 in Temperature Ope...

Page 52: ...atts Maximum Current 1 5 A 115 VAC 0 8 A 230 VAC Switch Features Forwarding Mode Store and forward Throughput Wire speed Flow Control Full Duplex IEEE 802 3x Half Duplex Back pressure Management Features In Band Management Web Telnet SSH or SNMP manager Out of Band Management RS 232 RJ 45 console port Software Loading TFTP in band or XModem out of band ...

Page 53: ...id Spanning Tree Protocol IEEE 802 1s Multiple Spanning Tree Protocol IEEE 802 1Q Virtual LAN ISO IEC 8802 3 CSMA CD Compliances CE Mark Emissions FCC Class A Industry Canada Class A EN55022 CISPR 22 Class A EN 61000 3 2 3 VCCI Class A C Tick AS NZS 3548 1995 Class A Immunity EN 61000 4 2 3 4 5 6 8 11 Safety CSA 22 2 60950 1 UL60950 1 IEC 60950 1 EN 60950 1 ...

Page 54: ...C 4 Specifications C ...

Page 55: ...Number Description SMC8150L2 50 port Gigabit managed switch SMCBGSLCX1 Single port 1000BASE SX Small Form Pluggable SFP mini GBIC transceiver SMCBGLLCX1 Single port 1000BASE LX Small Form Pluggable SFP mini GBIC transceiver SMCBGZLCX1 Single port 1000BASE ZX Small Form Pluggable SFP mini GBIC transceiver ...

Page 56: ...Ordering Information D 2 D ...

Page 57: ... Ethernet over 100 ohm Category 5 5e or 6 twisted pair cable using all four wire pairs 1000BASE ZX Long haul Gigabit Ethernet over two strands of 9 125 micron core fiber cable Auto Negotiation Signalling method allowing each node to select its optimum operational mode e g speed and duplex mode based on the capabilities of the node to which it is connected Bandwidth The difference between the highe...

Page 58: ... Fast Ethernet A 100 Mbps network communication system based on Ethernet and the CSMA CD access method Full Duplex Transmission method that allows two network devices to transmit and receive concurrently effectively doubling the bandwidth of that link Gigabit Ethernet A 1000 Mbps network communication system based on Ethernet and the CSMA CD access method IEEE Institute of Electrical and Electroni...

Page 59: ...ormation Base It is a set of database objects that contains information about the device Modal Bandwidth Bandwidth for multimode fiber is referred to as modal bandwidth because it varies with the modal field or core diameter of the fiber Modal bandwidth is specified in units of MHz per km which indicates the amount of bandwidth supported by the fiber for a one km distance Network Diameter Wire dis...

Page 60: ...yer protocol UTP Unshielded twisted pair cable Virtual LAN VLAN A Virtual LAN is a collection of network nodes that share the same collision domain regardless of their physical location or connection point in the network A VLAN serves as a logical workgroup with no physical barriers allowing users to share information and resources as though located on the same LAN ...

Page 61: ... 3 safety C 3 connectivity rules 100 Mbps 4 5 1000 Mbps 4 5 console port pin assignments 3 6 contents of package 3 2 cooling problems A 1 cord sets international 3 6 D desktop mounting 3 4 device connections 4 1 E electrical interference avoiding 3 1 equipment checklist 3 2 Ethernet connectivity rules 4 5 F Fast Ethernet connectivity rules 4 5 features C 2 management 1 6 switch 1 5 fiber cables 4 ...

Page 62: ...ng to 3 6 problems troubleshooting A 1 R rear panel receptacles 1 5 RJ 45 port 1 2 1 3 connections 4 1 pinouts B 3 RPU installing on a desktop 3 5 rubber foot pads attaching 3 4 S screws for rack mounting 3 2 site selelction 3 1 SNMP agent 1 2 specifications compliances C 3 environmental C 1 physical C 1 power C 2 standards IEEE C 2 status LEDs 1 3 surge suppressor using 3 1 switch architecture 1 ...

Page 63: ......

Page 64: ...TSCH Technischer Support und weitere Information unter www smc com SPANISH En www smc com Ud podrá encontrar la información relativa a servicios de soporte técnico DUTCH Technische ondersteuningsinformatie beschikbaar op www smc com PORTUGUES Informações sobre Suporte Técnico em www smc com SWEDISH Information om Teknisk Support finns tillgängligt på www smc com INTERNET E mail address techsupport...

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