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SMC Networks 7004WFW, User Manual

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SMC Networks 7004WFW User Manual Download Page 129

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PPENDIX

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ROUBLESHOOTING

This appendix describes common problems you may encounter 
and possible solutions to them. The Wireless Barricade Plus can be easily 
monitored through panel indicators to identify problems. If you 
cannot resolve any connection problems after checking the 
indicators, then refer to the other sections in the following table. 

Troubleshooting Chart

Symptom

Action

LED Indicators

Power LED is Off

•

External power supply has failed or is  
disconnected.

•

Check connections between the Wireless Barricade 
Plus, the external power supply, and the wall outlet.

•

If the power indicator does not turn on when the 
power cord is plugged in, you may have a 
problem with the power outlet, power cord, or 
external power supply. 
However, if the unit powers off after running for 

a while, check for loose power connections, 

power losses or surges at the power outlet. 
If you still cannot isolate the problem, then the 

external power supply may be defective. In this 

case, contact SMC Technical Support for 

assistance.

Summary of Contents for 7004WFW

Page 1: ...et Access via 10 100 Mbps WAN port connection to xDSL Cable modem Home Networking via Three 10 100 Mbps Ethernet switch ports with MDI MDI X auto negotiation Configuarable Parental Control by limiting access to web sites with URL and keyword blocking Stateful Packet Inspection SPI Advanced Firewall Protection Client Privileges Intrusion Detection NAT Built in VPN Tunneling Capability User Guide SM...

Page 2: ......

Page 3: ...Barricade Plus Wireless Cable DSL Broadband Router User Guide From SMC s Barricade line of Broadband Routers Sept 2002 Revision Number R01 ...

Page 4: ...he equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifications not expressly approved by the party responsible for compliance could void...

Page 5: ... brouilleur Appareils Numériques NMB 003 édictée par le ministère des Communications RFI Emission Limit class B according to EN 55022 1998 Limit class A for harmonic current emission according to EN 61000 3 2 1995 Limitation of voltage fluctuation and flicker in low voltage supply system according to EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discha...

Page 6: ...zu achten Ein Kippen oder Fallen könnte Beschädigungen hervorrufen 7 Die Belüftungsöffnungen dienen der Luftzirkulation die das Gerät vor Überhitzung schützt Sorgen Sie dafür daß diese Öffnungen nicht abgedeckt werden 8 Beachten Sie beim Anschluß an das Stromnetz die Anschlußwerte 9 Verlegen Sie die Netzanschlußleitung so daß niemand darüber fallen kann Es sollte auch nichts auf der Leitung abgest...

Page 7: ...rungen c Das Gerät war Feuchtigkeit ausgesetzt d Wenn das Gerät nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen e Das Gerät ist gefallen und oder das Gehäuse ist beschädigt f Wenn das Gerät deutliche Anzeichen eines Defektes aufweist 15 Stellen Sie sicher da die Stromversorgung dieses Ger tes nach der EN 60950 gepr ft ist Ausg...

Page 8: ...COMPLIANCES viii ...

Page 9: ...tatus 2 11 3 Configuring Client PCs 3 1 TCP IP Configuration 3 1 4 Configuring the Wireless Barricade Plus 4 1 Navigating the Web Browser Interface 4 2 Making Configuration Changes 4 3 Setup Wizard 4 3 Broadband Type 4 3 Advanced Setup Menu 4 7 Navigating the Web Browser Interface 4 7 Main Menu 4 8 Making Configuration Changes 4 10 System Settings 4 11 Set Time Zone 4 11 Setting a Password 4 12 Re...

Page 10: ...8 Configuring Your Computer with Windows 2000 5 15 Configuring Your Computer with Windows XP 5 22 Configuring Your Computer with Windows NT 4 0 5 29 Configuring Your Macintosh Computer 5 36 Dynamic IP Allocation via a DHCP Server 5 43 Manual IP Configuration 5 44 Verifying Your TCP IP Connection 5 45 A Troubleshooting A 1 B Cables B 1 Ethernet Cable B 1 Specifications B 1 Twisted pair Cable B 1 RJ...

Page 11: ...and powerful solution About the Wireless Barricade Plus The Wireless Barricade Plus provides Internet access to multiple users by sharing a single user account It serves as a wireless Access Point and includes a 10 100Mbps WAN port which allows you to connect to an xDSL or Cable modem The most outstanding feature of the Wireless Barricade Plus is its extensive firewall protection and Virtual Priva...

Page 12: ...it and 128 bit WEP Wired Equivalent Privacy DHCP for dynamic IP configuration and DNS for domain name mapping Firewall with Stateful Packet Inspection client privileges intrusion detection VPN and NAT NAT also enables multi user access with a single user account and virtual server functionality providing protected access to Internet services such as Web FTP mail and Telnet Supports VPN Virtual Pri...

Page 13: ...quick access to databases for mobile workers Internet Access This device supports Internet access through an xDSL or Cable connection Since many DSL providers use PPPoE to establish communications with end users the Wireless Barricade Plus includes a built in client for this protocol eliminating the need to install this service on your computer Shared IP Address The Wireless Barricade Plus provide...

Page 14: ...security features that can deny Internet access to specified users or filter all requests for specific services the administrator does not want to serve The Wireless Barricade Plus firewall can also block common hacker attacks including IP Spoofing Land Attack Ping of Death IP with zero length Smurf Attack UDP port loopback Snork Attack TCP null scan and TCP SYN flooding Stateful Packet Inspection...

Page 15: ...be used to create an authenticated and encrypted tunnel for passing secure data over the Internet i e a traditionally shared data network The VPN protocols supported by the Wireless Barricade Plus are briefly described below Point to Point Tunneling Protocol PPTP Provides a secure tunnel for remote client access to a PPTP security gateway PPTP includes provisions for call origination and flow cont...

Page 16: ...APPLICATIONS 1 6 ...

Page 17: ...iguring the router Package Contents After unpacking The Wireless Barricade Plus Wireless Cable DSL Broadband Router check the contents of the box to be sure you have received the following components Barricade Plus Wireless Cable DSL Broadband Router Power adapter 9V 1A One CAT 5 Ethernet cable Four rubber feet Installation CD with EZ 3 Click Installation Wizard FAQ Troubleshooting Tips and comple...

Page 18: ...nstream and 640 Mbps upstream G lite or splitterless ADSL provides up to 1 5 Mbps downstream and 512 Kbps upstream Cable modems can provide up to 36 Mbps downstream and 2 Mbps upstream However you should note that the actual rate provided by specific service providers may vary dramatically from these upper limits Although access speed to the Internet is determined by the modem type connected to yo...

Page 19: ...or to a server equipped with an Ethernet network interface card or to a networking device such as an Ethernet hub or switch One RJ 45 port for connection to an xDSL or cable modem This port is fixed at 10 100 Mbps full duplex This port only supports MDI X pin signals so you will have to use either straight through or crossover cable depending on the port type used on the modem Two detachable anten...

Page 20: ...N connections each computer must have an 11 Mbps wireless adapter Item Description LEDs Power WLAN WAN and LAN port status indicators See Verify Port Status on page 2 11 Wireless Antennas Dual antennas provide optimal reception by dynamically choosing the best antenna for each client Reset Button Use this button to reset the power and restore the default factory settings WAN Port WAN port RJ 45 Co...

Page 21: ... System The Wireless Barricade Plus can be positioned at any convenient location in your office or home No special wiring or cooling requirements are needed You should however comply with the following guidelines Keep the Wireless Barricade Plus away from any heating devices Do not place the Wireless Barricade Plus in a dusty or wet environment You should also remember to turn off the power remove...

Page 22: ...For more effective coverage you may want to position one antenna along the vertical axis and the other antenna along the horizontal axis The antennas emit signals along the toroidal plane and thus provide more effective coverage when positioned along alternate axes 2 Connect the WAN Prepare an Ethernet cable for connecting the Wireless Barricade Plus to a cable xDSL modem or Ethernet router 3 Powe...

Page 23: ...e See Appendix B for details on wiring Use twisted pair cable to connect any of the three LAN ports on the Wireless Barricade Plus to an Ethernet adapter on your PC Otherwise you can cascade any of LAN ports on the Wireless Barricade Plus to an Ethernet hub or switch and then connect your PC or other network equipment to the hub or switch When inserting an RJ 45 plug be sure the tab on the plug cl...

Page 24: ...wireless network cards including the SMC2602W Wireless PCI card and the SMC2632W Wireless PC card Rotate both antennas on the back of the Wireless Barricade Plus to the desired position For more effective coverage position one antenna along the vertical axis and the other along the horizontal axis Try to place the Wireless Barricade Plus in a position that is located in the center of your wireless...

Page 25: ...onfiguration not only extends the accessibility of wireless PCs to the wired LAN but also doubles the effective wireless transmission range for wireless PCs by retransmitting incoming radio signals through the Wireless Barricade Plus A wireless infrastructure can be used for access to a central database or for connection between mobile workers as shown in the following figure Figure 2 4 Making WLA...

Page 26: ...ovided by the modem see Appendix B Figure 2 5 Making WAN Connection Note When connecting to the WAN port use 100 ohm Category 3 4 or 5 shielded or unshielded twisted pair cable with RJ 45 connectors at both ends for all connections Connecting the Power Adapter Plug the power adapter into the power socket on the Wireless Barricade Plus and the other end into a power outlet Check the indicator marke...

Page 27: ...rricade Plus is receiving power WLAN Green On The Wireless Barricade Plus has established a valid wireless connection WAN Green On The WAN port has established a valid network connection LAN Link Green On The indicated LAN port has established a valid network connection Activity Amber Flashing The indicated LAN port is transmitting or receiving traffic ...

Page 28: ...INSTALLATION 2 12 ...

Page 29: ...to access the Wireless Barricade Plus Web configuration interface See Chapter 4 for information on configuring the Wireless Barricade Plus If you have not previously configured TCP IP for your computer refer to Installing TCP IP Protocol in Your PC on page 5 1 All PCs connected to the Wireless Barricade Plus must be set to the same IP subnet as the Wireless Barricade Plus The default subnet addres...

Page 30: ...TCP IP CONFIGURATION 3 2 ...

Page 31: ...Netscape Navigator 4 0 or above Using the Web management interface you can configure the Wireless Barricade Plus and view statistics to monitor network activity To access the Wireless Barricade Plus management interface enter the IP address of the Wireless Barricade Plus in your Web browser http 192 168 2 1 Then login the Wireless Barricade Plus system with no password by default there is no passw...

Page 32: ...t interface features a Setup Wizard and an Advanced Setup section Use the Setup Wizard if you want to quickly setup the Wireless Barricade Plus for use with a cable modem or DSL modem Advanced setup supports more advanced functions like hacker attack detection IP and MAC address filtering intrusion detection virtual server setup virtual DMZ hosts as well as other advanced functions ...

Page 33: ...t the bottom of the page to enable the new setting To ensure proper screen refresh after a command entry be sure that Internet Explorer 5 0 is configured as follows Under the menu Tools Internet Options General Temporary Internet Files Settings the setting for Check for newer versions of stored pages should be Every visit to the page Setup Wizard Broadband Type Select the type of broadband connect...

Page 34: ... ISP may have given you a host name If so enter it into this field Click Finish to complete the setup The Status page will open to allow you to view the connection status as well as other information See Status on page 4 50 for details ...

Page 35: ...ay If you have been provided with this information choose this option and enter the assigned IP address subnet mask gateway IP and DNS IP addresses for the Wireless Barricade Plus Click Finish to complete the setup The Status page will open to allow you to view the connection status as well as other information See Status on page 4 50 for details ...

Page 36: ...eriod of time for which the Internet connection is maintained duringinactivity If the connection is inactive for longer than the Maximum Idle Time it will be dropped Enable the Auto reconnect option to automatically re establish the connection as soon as you attempt to access the Internet again Attention Please be aware that the setting Maximum Idle Time to 0 and or Auto Reconnect enabled can caus...

Page 37: ...onfiguration parameters and statistics Navigating the Web Browser Interface The Wireless Barricade Plus advanced management interface includes ten key menus System WAN LAN Wireless NAT Firewall VPN SNMP Tools and Status The System menu provides general information on the current settings and how to configure the Wireless Barricade Plus The WAN LAN Wireless NAT Firewall VPN and SNMP menus are used ...

Page 38: ...ing table briefly describes the selections available from this Advanced Setup screen Menu Description System Menu Configures TCP IP settings and client services Time Zone Sets the local time zone Password Settings Sets the password for administrator access Remote Management Sets the IP address for remote management station WAN Menu Specifies the Internet connection type 1 Dynamic IP host configura...

Page 39: ...e Simple Network Management Protocol SNMP Community Configures the community strings authorized for management access Up to 5 community names may be entered Trap Specify management stations that will receive authentication failure messages or other unsolicited message from the SNMP agent Up to 5 trap managers may be entered Tools Menu Contains options to reset the system restore configuration sett...

Page 40: ...is configured as follows Under the menu Tools Internet Options General Temporary Internet Files Settings the setting for Check for newer versions of stored pages should be Every visit to the page Status Menu Displays WAN LAN connection status firmware and hardware version numbers as well as information on all DHCP client PCs connected Help Button Contains information for product support troublesho...

Page 41: ...CONFIGURING THE WIRELESS BARRICADE PLUS 4 11 System Settings Set Time Zone Set the time zone for the Wireless Barricade Plus This information is used for log entries and client filtering ...

Page 42: ...he screen Use this menu to restrict management access based on a specific password Anyone can access the Setup Wizard Advanced Setup and Help menus but you must enter a password to access the configuration options provided by the Setup Wizard and Advanced Setup menus By default there is no password Please assign a password to the Wireless Barricade Plus as soon as possible and store it in a safe p...

Page 43: ...anagement By default management access is only available to users on your local network However you can also manage the Wireless Barricade Plus from a remote host by adding the IP address of an administrator to this screen Note If you specify an IP address of 0 0 0 0 any host can manage the Wireless Barricade Plus You can also manage the Wireless Barricade Plus from a remote host by typing http 19...

Page 44: ...face including TCP IP parameters for the Wireless Barricade Plus gateway address DHCP address pool for dynamic client address allocation and other advanced services WAN Configuration Specify the WAN connection type required by your Internet Service Provider then click More Configuration to provide detailed configuration parameters for the selected connection type Specify one of the first three opt...

Page 45: ...s DHCP The Host Name is optional but may be required by some ISPs The default MAC address is set to the WAN s physical interface on the Wireless Barricade Plus Use this address when registering for Internet service and do not change it unless required by your ISP ...

Page 46: ... MTU Maximum Transmission Unit for proper Internet access such as browsing web sites and using E mail Default 1492 Enter the maximum idle time for the Wireless Barricade Plus inseconds Note If you are not using a flaterate please be aware that the setting Maximum Idle Time at 0 and or Auto Reconnect enabled can cause an increase of your telephone bill For detailled information please contact your ...

Page 47: ...Internet Service Provider has assigned a fixed address enter the assigned address and subnet mask for the Wireless Barricade Plus then enter the gateway address of your ISP Note You may need a fixed address if you want to provide Internet services such as a Web server or FTP server ...

Page 48: ... 4 18 DNS Configuration Domain Name Servers are used to map an IP address to the equivalent domain name e g www smc com Your ISP should provide the IP address for one or more domain name servers Enter those addresses on this screen ...

Page 49: ...esses consist of four numbers and are separated by periods The first three fields are the network portion and can be from 0 255 while the last field is the host portion and can be from 1 254 However remember not to include the gateway address of the Wireless Barricade Plus in the client address pool If you change the pool range make sure the first three octets match the gateway s IP address i e 19...

Page 50: ...reless Configuration To configure the Wireless Barricade Plus as a wireless access point for wireless clients either stationary or roaming all you need to do is define the radio channel the Service Set identifier SSID and encryption options ...

Page 51: ...Service Set ID This should be set to the same value as other wireless devices in your network Note The SSID is case sensitive and can consist of up to 32 alphanumeric characters Transmission Rate Set the data rate transmitted from the Wireless Barricade Plus The lower the data rate the longer the transmission distance Default Fully Automatic Basic Rate Select All 1 2 5 5 11Mbps from the drop down ...

Page 52: ...ons which determine the number of channels that are available Encryption If you are transmitting sensitive data across wireless channels you should enable Wired Equivalent Privacy WEP encryption Encryption requires you to use the same set of encryption decryption keys for the Wireless Barricade Plus and all of your wireless clients You can choose between standard 64 bit or the more robust 128 bit ...

Page 53: ... automatically generate encryption keys or you can manually enter the keys For automatic 64 bit security you enter a passphrase that is used to create four keys as shown below The automatic 128 bit security generates a single key by entering a passphrase ...

Page 54: ...gure the same keys used for the Wireless Barricade Plus on each of your wireless clients Note that the Wired Equivalent Privacy WEP protects data transmitted between wireless nodes but does not protect any transmissions over your wired network or over the Internet ...

Page 55: ...specified clients You can configure these functions by selecting specific items from the menu on the left of the screen NAT Network Address Translation Network Address Translation NAT provides multiple Internet connections using single IP address If you need multiple connections use the following screen to specify the public IP addresses to be opened for your client users NAT can also prevent hack...

Page 56: ...TWORKING AND CLIENT SERVICES 4 26 Address Mapping Use the Address Mapping option to limit the number of public IP addresses required from the ISP and maintain the privacy and security of the local network ...

Page 57: ...CONFIGURING THE WIRELESS BARRICADE PLUS 4 27 Virtual Server ...

Page 58: ...the external service request to the appropriate server located at another internal IP address The WAN interface must have a fixed IP address to utilize this function For example if you set Type Public Port to TCP 80 HTTP or Web and the Private IP Port to 192 168 2 2 80 then all HTTP request from outside users will be transferred to 192 168 2 2 Therefore by just entering the IP Address provided by ...

Page 59: ... Attack Ping of Death IP with zero length Smurf Attack UDP port loopback Snork Attack TCP null scan and TCP SYN flooding The firewall does not significantly affect system performance so we advise setting it enabled to protect your network users by selecting Enable on the screen Note When you select the Enable radio button of the Enable or disable Firewall module function field be sure to press the...

Page 60: ...ifferent privileges for the client PCs up to 32 computers The following items are included in the Access Control screen Field Description Normal Filtering Table Displays the IP address and filtering status of the connected client PC MAC Filtering Table Displays the MAC address of the client PC ...

Page 61: ...CONFIGURING THE WIRELESS BARRICADE PLUS 4 31 Note Click on Add PC and define the appropriate settings for client PC services as shown in the following screen ...

Page 62: ...NETWORKING AND CLIENT SERVICES 4 32 URL Blocking Using the above screen to block access to the Web sites specified in the table ...

Page 63: ...CONFIGURING THE WIRELESS BARRICADE PLUS 4 33 Schedule Rule You can filter Internet access for local clients based on the Rule Name and time of day ...

Page 64: ...IENT SERVICES 4 34 1 Click on Add Schedule Rule 2 Define the appropriate settings for a schedule rule as shown in the following screen 3 Click OK and then the APPLY button to save your settings as shown on previous page ...

Page 65: ...CONFIGURING THE WIRELESS BARRICADE PLUS 4 35 Intrusion Detection ...

Page 66: ...port numbers If you need to use the Stateful Packet Inspection SPI for blocking packets check the radio button in the Enable SPI and Anti DoS firewall protection field and then check the inspection type that you need such as Packet Fragmentation TCP Connection UDP Session FTP Service H 323 Service and TFTP Service Hacker Prevention Feature The Wireless Barricade Plus firewall inspects packets at t...

Page 67: ...th TCP null scan Port Scan Attack UDP port loopback Snork Attack etc Note The firewall does not significantly affect system performance so we advise enabling the prevention features to protect your network users When hackers attempt to enter your network we can alert you by e mail Enter your E mail address for alerting hacker access Specify your E mail servers user name and password Connection Pol...

Page 68: ...pplication properly from behind the firewall then you can open the client up to unrestricted two way Internet access Enter the IP address of a DMZ host to this screen Adding a client to the DMZ Demilitarized Zone may expose your local network to a variety of security risks so only use this option as a last resort ...

Page 69: ...HE WIRELESS BARRICADE PLUS 4 39 Virtual Private Networks VPN Tunnel VPN provides a flexible and secure network to the authenticate users through IPsec IP Security and PPTP Point to Point Tunneling Protocol sessions ...

Page 70: ...IPsec service and choose the appropriate tunnel Tunnel 1 3 as required Then you have to define the authentication algorithms of the Security Association SA by entering appropriate values in the Inbound SA and Outbound SA fields for using IPsec security control Notes 1 Besure the two sides of the VPN tunnel have the same security information 2 Provide the Remote IP Address to remotely log on the ne...

Page 71: ...nt Tunneling Protocol PPTP allows the secure remote access over the Internet by simply dialing in a local point provided by an ISP The following screen display the account information of the authorized remote users and the IP address range to assign to those users ...

Page 72: ... on the screen to setup a PPTP session Using the above screen allows client PCs to establish a normal PPTP session and provides hassle free configuration of the PPTP client on each client PC For detailled information contact your local SMC support team ...

Page 73: ...to the network called a Network Management Station NMS can be used to access this information Access rights to the agent are controlled by community strings To communicate with the Wireless Barricade Plus the NMS must first submit a valid community string for authentication The options for configuring community strings and related trap functions are described in the following sections ...

Page 74: ...munity Community A community name authorized for management access Access Management access is restricted to Read only or Read Write Valid Sets administrative status of entry to enabled or disabled Note Up to 5 community names may be entered ...

Page 75: ...RING THE WIRELESS BARRICADE PLUS 4 45 Trap IP Address IP address of the trap manager Community A community specified for trap management Version Sets trap status of entry to disabled or enabled with V1 or V2c ...

Page 76: ...NETWORKING AND CLIENT SERVICES 4 46 Tools You can use the Tools menu to restore factory settings update firmware or reboot the Wireless Barricade Plus ...

Page 77: ... option allows you to save your Wireless Barricade Plus configuration to a file named config bin on your PC You can then click on the Restore radio button to restore the saved backup configuration file Selecting the Restore to Factory Defaults can restore the factory settings ...

Page 78: ...G AND CLIENT SERVICES 4 48 Firmware Upgrade Use this screen to update the latest firmware using a file provided by SMC Note For latest firmware version information visit SMC s Web site at http www smc europe com ...

Page 79: ...on the Apply button to refresh the gateway The saved configurations of the Wireless Barricade Plus will not be changed back to factory default settings after resetting the gateway Note If you use the reset button on the rear panel the Wireless Barricade Plus performs a power reset and restores the factory settings ...

Page 80: ...G AND CLIENT SERVICES 4 50 Status You can use the following screen to display WAN LAN connection status firmware and hardware version numbers as well as information on all DHCP clients connected to your network ...

Page 81: ...ll INFORMATION Displays the number of attached clients the firmware versions the physical MAC address for each media interface as well as the hardware version and serial number Release Click on this button to disconnect from the Internet Renew Click on this button to reconnect to the Internet via cable DSL modem Security Log Displays any illegal attempts to access your network DHCP Client Log Disp...

Page 82: ...NETWORKING AND CLIENT SERVICES 4 52 ...

Page 83: ...on a PC refer to Setting TCP IP to Work with the Wireless Barricade Plus on page 5 5 Installing TCP IP Protocol in Your PC Windows 95 98 ME 1 Click the Start button and choose Settings then click Control Panel 2 Double click the Network icon and select the Configuration tab in the Network window 3 Click the Add button to add the network component to your PC 4 Double click Protocol to add the TCP I...

Page 84: ...in the manufacturers list And choose TCP IP in the Network Protocols Click the OK button to return to the Network window 6 The TCP IP protocol will be listed in the Network window Click OK to complete the install procedure and restart your PC to enable the TCP IP protocol ...

Page 85: ...gs then click Control Panel 2 Double click the Network and Dial up Connections icon then Local Area Connection icon and press the Properties button in the General tab 3 Click the install button to add the network component to your PC 4 Double click on Protocol to add the TCP IP protocol ...

Page 86: ... IN YOUR PC 5 4 5 Choose Internet Protocol TCP IP in the Network Protocols Click the OK button to return to the Network window 6 The TCP IP protocol will be listed in the Network window Click OK to complete the install procedure ...

Page 87: ... that has been assigned to your network card in the Configuration tab of the Network window 3 Click the Properties button to set the TCP IP protocol for the Wireless Barricade Plus 4 You can dynamically assign TCP IP address settings to a client or you can manually configure a client with address settings to meet your specific network requirements Note that the default IP address of the Wireless B...

Page 88: ...the General tab 3 Select the TCP IP line that has been assigned to your network card in the Local Area Connection Properties window 4 Click the Properties button to set the TCP IP protocol for the Wireless Barricade Plus 5 You can dynamically assign TCP IP address settings to a client or you can manually configure a client with address settings to meet your specific network requirements Note that ...

Page 89: ...the General tab 4 Select the TCP IP line that has been assigned to your network card in the Local Area Connection Properties window 5 Click the Properties button to set the TCP IP protocol for the Wireless Barricade Plus 6 You can dynamically assign TCP IP address settings to a client or you can manually configure a client with address settings to meet your specific network requirements Note that ...

Page 90: ...e hardware setup by connecting your devices you need to configure your computer to connect to your Wireless Barricade Plus You need to determine how your ISP issues your IP address Many ISPs issue these numbers automatically using a networking technology known as Dynamic Host Configuration Protocol or DHCP Other ISPs will specify your IP address and associated numbers which you must enter manually...

Page 91: ...CONFIGURING CLIENT TCP IP 5 9 2 From Control Panel double click the Network icon 3 In the Network window under the Configuration tab double click the TCP IP entry that is listed with your network card ...

Page 92: ...s automatically is already selected your computer is already configured for DHCP Click Cancel to close each window and skip to Step 2 Disable HTTP Proxy 5 Locate your IP address and Subnet Mask Record them in the spaces provided below 6 Click the Gateway tab and record the numbers listed under Installed gateways ...

Page 93: ... to restart your system Click Yes and your computer will shut down and restart Step 2 Disable HTTP Proxy You will need to verify that the HTTP Proxy feature of your Web browser is disabled This is so that your Web browser will be able to view the configuration pages inside your Wireless Barricade Plus The following steps are for Internet Explorer and for Netscape Determine which browser you use an...

Page 94: ...r 1 Open Internet Explorer and click the stop button Click Tools then Internet Options 2 In the Internet Options window click the Connections tab Next click the LAN Settings button 3 Clear all the checkboxes 4 Click OK and then click OK again to close the Internet Options window ...

Page 95: ...3 Repeat these steps for each Windows 95 98 Me computer connected to your Wireless Barricade Plus Step 3 Obtain IP Settings from Your Wireless Barricade Plus Now that you have configured your computer to connect to your Wireless Barricade Plus it needs to obtain new network settings By releasing any old IP settings and renewing them with settings from your Wireless Barricade Plus you will also ver...

Page 96: ...P Configuration window to appear 3 From the drop down menu select your network card Click Release and then Renew Verify that your IP address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Wireless Barricade Plus is functioning Click OK to close the IP Configuration window ...

Page 97: ...ues your IP address Many ISPs issue these numbers automatically using a networking technology known as Dynamic Host Configuration Protocol or DHCP Other ISPs will specify your IP address and associated numbers which you must enter manually This is also known as a static IP address How your ISP assigns your IP address determines how you will configure your computer Here is what to do 1 From the Win...

Page 98: ...P IP TO WORK WITH THE WIRELESS BARRICADE PLUS 5 16 2 Double click the Network Dial Up Connections icon 3 Double click the icon that corresponds to the connection to your Wireless Barricade Plus 4 Click Properties ...

Page 99: ... on the Internet Protocol TCP IP Properties dialog box Use the spaces below to record the information If Obtain an IP address automatically and Obtain DNS server address automatically are already selected your computer is already configured for DHCP Click Cancel to close each window and skip to Step 2 Disable HTTP Proxy ...

Page 100: ...at your Web browser will be able to view the configuration pages inside your Wireless Barricade Plus The following steps are for Internet Explorer and for Netscape Determine which browser you use and follow the appropriate steps Internet Explorer 1 Open Internet Explorer and click the stop button Click Tools then Internet Options TCP IP Configuration Setting IP Address ____ ____ ____ ____ Subnet M...

Page 101: ...ons window click the Connections tab Next click the LAN Settings button 3 Clear all the checkboxes 4 Click OK and then click OK again to close the Internet Options window Netscape 1 Open Netscape and click the stop button Click Edit then click Preferences ...

Page 102: ...r Wireless Barricade Plus Now that you have configured your computer to connect to your Wireless Barricade Plus it needs to obtain new network settings By releasing any old IP settings and renewing them with settings from your Wireless Barricade Plus you will also verify that you have configured your computer correctly 1 From the Windows desktop click the Start button then Programs then Accessorie...

Page 103: ...y 3 Type IPCONFIG RENEW and press the ENTER key Verify that your IP address is now 192 168 2 xxx 2 255 your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Wireless Barricade Plus is functioning Type EXIT and press ENTER to close the Command Prompt window ...

Page 104: ...termine how your ISP issues your IP address Many ISPs issue these numbers automatically using a networking technology known as Dynamic Host Configuration Protocol or DHCP Other ISPs will specify your IP address and associated numbers which you must enter manually This is also known as a static IP address How your ISP assigns your IP address determines how you will configure your computer Here is w...

Page 105: ...CONFIGURING CLIENT TCP IP 5 23 2 Select the Network and Internet Connections icon then click the Network Connections icon 3 Double click on the LAN or High Speed Internet 4 Click Properties ...

Page 106: ...ed to record is on the Internet Protocol TCP IP Properties dialog box Use the spaces below to record the information If Obtain an IP address automatically and Obtain DNS server address automatically are already selected your computer is already configured for DHCP Click Cancel to close each window and skip to Step 2 Disable HTTP Proxy ...

Page 107: ...wser will be able to view the configuration pages inside your Wireless Barricade Plus The following steps are for Internet Explorer and for Netscape Determine which browser you use and follow the appropriate steps Internet Explorer 1 Open Internet Explorer and click the stop button Click Tools then Internet Options TCP IP Configuration Setting IP Address ____ ____ ____ ____ Subnet Mask ____ ____ _...

Page 108: ...H THE WIRELESS BARRICADE PLUS 5 26 2 In the Internet Options window click the Connections tab Next click the LAN Settings button 3 Clear all the checkboxes 4 Click OK and then click OK again to close the Internet Options window ...

Page 109: ... your Wireless Barricade Plus it needs to obtain new network settings By releasing any old IP settings and renewing them with settings from your Wireless Barricade Plus you will also verify that you have configured your computer correctly 1 From the Windows desktop click the Start button then Programs then Accessories and then click Command Prompt ...

Page 110: ...ss the ENTER key 3 Type IPCONFIG RENEW and press the ENTER key Verify that your IP address is now 192 168 2 xxx 2 255 your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Wireless Barricade Plus is functioning Type EXIT and press ENTER to close the Command Prompt window ...

Page 111: ...P issues your IP address Many ISPs issue these numbers automatically using a networking technology known as Dynamic Host Configuration Protocol or DHCP Other ISPs will specify your IP address and associated numbers which you must enter manually This is also known as a static IP address How your ISP assigns your IP address determines how you will configure your computer Here is what to do 1 From th...

Page 112: ...SETTING TCP IP TO WORK WITH THE WIRELESS BARRICADE PLUS 5 30 2 Double click the Network icon 3 Select the Protocols tab 4 Double click TCP IP Protocol ...

Page 113: ...computer is already configured for DHCP Click Cancel to close each window and skip to Step 2 Disable HTTP Proxy 7 In the TCP IP Properties dialog box click the IP address tab to locate your IP address Subnet Mask and Default Gateway Record these values in the space provided below 8 Click the DNS tab to see the primary and secondary DNS servers Record these values in the appropriate spaces below ...

Page 114: ...ck OK again to close the Network window 10 Windows may copy some files and will then prompt you to restart your system Click Yes and your computer will shut down and restart TCP IP Configuration Setting IP Address ____ ____ ____ ____ Subnet Mask ____ ____ ____ ____ Primary DNS Server ____ ____ ____ ____ Secondary DNS Server ____ ____ ____ ____ Default Gateway ____ ____ ____ ____ ...

Page 115: ... view the configuration pages inside your Wireless Barricade Plus The following steps are for Internet Explorer and for Netscape Determine which browser you use and follow the appropriate steps Internet Explorer 1 Open Internet Explorer and click the stop button Click Tools then Internet Options 2 In the Internet Options window click the Connections tab Next click the LAN Settings button ...

Page 116: ...4 Click OK and then click OK again to close the Internet Options window Netscape 1 Open Netscape and click the stop button Click Edit then click Preferences 2 In the Preferences window under Category double click Advanced then click Proxies Select Direct connection to the Internet Click OK ...

Page 117: ...t needs to obtain new network settings By releasing any old IP settings and renewing them with settings from your Wireless Barricade Plus you will also verify that you have configured your computer correctly 1 From the Windows desktop click the Start button then Programs and then select Command Prompt 2 In the Command Prompt window type IPCONFIG RELEASE and press the ENTER key ...

Page 118: ... steps and screenshots were created using Mac OS 8 5 Mac OS 7 x and above are all very similar but may not be identical to Mac OS 8 5 Step 1 Configure TCP IP Settings After you have completed the hardware setup you need to configure your computer to connect to your Wireless Barricade Plus You need to determine how your ISP issues your IP address Many ISPs issue these numbers automatically using a ...

Page 119: ...ONFIGURING CLIENT TCP IP 5 37 Here is what to do 1 Pull down the Apple Menu Click Control Panels and select TCP IP 2 In the TCP IP dialog box make sure that Ethernet is selected in the Connect Via field ...

Page 120: ...onfigure field and close the window 5 Another box will appear asking whether you want to save your TCP IP settings Click Save Step 2 Disable HTTP Proxy You will need to verify that the HTTP Proxy feature of your Web browser is disabled This is so that your Web browser will be able to view the configuration pages inside your Wireless Barricade Plus The following steps are for Internet Explorer and ...

Page 121: ... IP 5 39 Internet Explorer 1 Open Internet Explorer and click the stop button Click Edit and select Preferences 2 In the Internet Explorer Preferences window under Network select Proxies 3 Uncheck all checkboxes and click OK ...

Page 122: ...cape 1 Open Netscape and click the stop button Click Edit and select Preferences 2 In the Preferences dialog box In the left hand columnlabeled Category select Advanced Under the Advanced category select Proxies 3 Select Direct Connection to the Internet and click OK ...

Page 123: ...computer to connect to your Wireless Barricade Plus it needs to obtain new network settings By releasing any old IP settings and renewing them with settings from your Wireless Barricade Plus you will also verify that you have configured your computer correctly 1 Pull down the Apple Menu Click Control Panels and select TCP IP ...

Page 124: ...the TCP IP window your new settings will be shown Verify that your IP address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Wireless Barricade Plus is functioning 3 Close the TCP IP window ...

Page 125: ... Obtain an IP address automatically in the IP Address tab Do not input any values under the Gateway tab and choose Disable DNS in the DNS Configuration tab These settings will be automatically configured by the DHCP server Click OK and reboot your system to implement the changes ...

Page 126: ...d use 255 255 255 0 for the Subnet Mask 2 In the Gateway tab add the IP address of the Wireless Barricade Plus default 192 168 2 1 in the New gateway field and click Add 3 In the DNS Configuration tab add the IP address for the Wireless Barricade Plus and click Add This automatically relays DNS requests to the DNS server s provided by your ISP Otherwise add specific DNS servers into the DNS Server...

Page 127: ...be executed in an MS DOS window First execute the Ping command ping 192 168 2 1 If the following messages appear Pinging 192 168 2 1 with 32 bytes of data Reply from 192 168 2 1 bytes 32 time 2ms TTL 64 a communication link between your computer and the Wireless Barricade Plus has been successfully established Otherwise if you get the following messages Pinging 192 168 2 1 with 32 bytes of data Re...

Page 128: ...n your computer If the IP address of the Wireless Barricade Plus is 192 168 2 1 the IP address of your PC must be from 192 168 2 2 192 168 2 254 and the Default Gateway must be 192 168 2 1 If you can successfully Ping the Wireless Barricade Plus then you are now ready to connect to the Internet ...

Page 129: ...Power LED is Off External power supply has failed or is disconnected Check connections between the Wireless Barricade Plus the external power supply and the wall outlet If the power indicator does not turn on when the power cord is plugged in you may have a problem with the power outlet power cord or external power supply However if the unit powers off after running for a while check for loose pow...

Page 130: ...ing any device on the attached LAN Verify that the IP addresses are properly configured For most applications you should use the Wireless Barricade Plus DHCP function to dynamically assign IP addresses to any host on the attached LAN However if you manually configure any IP addresses on the LAN verify that the same network address network component of the IP address and subnet mask are used for bo...

Page 131: ...that you have a valid network connection to the Wireless Barricade Plus and that the port you are using has not been disabled Check the network cabling between the management station and the Wireless Barricade Plus Forgot or lost the password Press the Reset button on the front panel holding it down for at least five seconds to restore the factory defaults Troubleshooting Chart Symptom Action ...

Page 132: ...TROUBLESHOOTING A 4 ...

Page 133: ...with white stripes Also an RJ 45 connector must be attached to both ends of the cable All RJ 45 ports on the SMC7004FW except for the WAN port support automatic MDI MDI X configuration This means that you can use straight through cable to attach the LAN ports to any network device However when connecting the WAN port to a broadband modem you will need to use either straight through or crossover ca...

Page 134: ...hing the wires to the pins Figure B 1 RJ 45 Connector Pin Numbers Straight through Cable Crossover Cable Straight Through RJ 45 Pin Assignments End 1 End 2 1 TD 1 TD 2 TD 2 TD 3 RD 3 RD 6 RD 6 RD Pins 4 5 7 and 8 are not connected Crossover RJ 45 Pin Assignments End 1 End 2 1 TD 3 RD 2 TD 6 RD 3 RD 1 TD 6 RD 2 TD Pins 4 5 7 and 8 are not connected ...

Page 135: ...e LAN port is operating in MDI or MDI X mode However the WAN port is configured only for MDI X mode Pin MDI Signal Name MDI X Signal Name 1 Transmit Data TD Receive Data RD 2 Transmit Data TD Receive Data RD 3 Receive Data RD Transmit Data TD 6 Receive Data RD Transmit Data RD Pins 4 5 7 and 8 are not connected The and signs represent the polarity of the wires that make up each wire pair ...

Page 136: ...CABLES B 4 ...

Page 137: ...s automatic fallback to 5 5 2 or 1 Mbps Maximum Channels US Canada 11 Europe ETSI 13 Range Up to 304 8m 1000 ft Frequency US Canada Europe 2 400 2 4835 GHz Japan 2 471 2 497 GHz Sensitivity 1 2 5 5 Mbps 80 dBm 11 Mbps 76 dBm typical Modulation CCK BPSK QPSK Encryption 64 bit 128 bit WEP Maximum Clients 128 Indicator Panel WAN WLAN LAN Link Activity Power Dimensions 19 5 x 11 25 x 2 55 cm Weight 0 ...

Page 138: ...evention and logging Virtual Private Network PPTP IPSec VPN tunneling Stateful Packet Inspection Internet Standards ARP RFC 826 IP RFC 791 ICMP RFC 792 UDP RFC 768 TCP RFC 793 Telnet RFC 854 859 MD5 RFC 1321 BOOTP Extension RFC 1497 PPP LCP Extension RFC 1570 PPPoE RFC 2516 NAT RFC 1631 HTML RFC 1866 HTTP RFC 1945 DHCP RFC 2131 PPTP RFC 2637 Temperature Operating 0 to 40 C Storage 40 to 70 C Humid...

Page 139: ...rk Emissions FCC Class B VCCI Class B Industry Canada Class B EN55022 CISPR 22 Class B C Tick AS NZS 3548 1995 Class B Immunity EN 61000 3 2 3 EN 61000 4 2 3 4 5 6 8 11 Safety UL 1950 EN60950 TÜV CSA 22 2 No 950 Warranty Limited Lifetime ...

Page 140: ...SPECIFICATIONS C 4 ...

Page 141: ... 1 APPENDIX D ORDERING INFORMATION Barricade Plus Broadband Firewall Router Products SMC7004FW 4 port Cable DSL Broadband Router WAN LAN SMC7004WFW 4 port Wireless Cable DSL Broadband Router WAN LAN WLAN ...

Page 142: ...ORDERING INFORMATION D 2 ...

Page 143: ...ed Lifetime warranty covers a product during the Life of that Product which is defined as a period of 5 years from the date of purchase of the product from SMC or its authorized reseller All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any replaced or repaired product carries either a 30 day limited warranty or the remainder of the i...

Page 144: ...AUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION ...

Page 145: ...installing the equipment All information is subject to change without notice Limitation of Liability In no event whether based in contract or tort including negligence shall SMC be liable for incidental consequential indirect special or punitive damages of any kind or for loss of revenue loss of business or other financial loss arising out of or in connection with the sale installation maintenance...

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