Troubleshooting
34
Network Connection Problems
There may be a network connection problem if the LED on the
card does not light, or if you cannot access any network resources
from the computer. Check the following items before contacting
SMC Technical Support.
•
Make sure the correct network card driver is installed for your
operating system. If necessary, try uninstalling and reinstalling
the driver. To do this, first shut down your machine and remove
your SMC adapter. Then boot up and open up your [Start]
menu, go to [Programs], click the [SMC2531W-B EU 2.4GHz
High Power WLAN Utility] program folder and choose [Uninstall].
Reboot the machine when requested to do so. Then insert
your Driver CD and run the Setup.exe utility again. Then shut
down the computer, reinsert your SMC adapter and boot up
the machine. The OS should properly reinstall the adapter
during this time.
•
Make sure the computer and other network devices are
receiving power. If you suspect a power outlet to be faulty,
plug another device into it to verify that it is working.
•
If your wireless station cannot communicate with a computer
on the Ethernet LAN when configured for Infrastructure mode,
try changing the wireless channel on the AP. Make sure the
SSID is the same as that used by the AP for a station with
roaming disabled, or the same as that used by the AP's in the
extended service set (ESS).
