SMAY iSWAY, Operation And Maintenance Manual, Page: 180 / 181

Operation and Maintenance Manual (DTR) iSWAY
®
Set of products
Version 2.1 of 3.2022 180
completed;
g)
malfunction of third party software used in cooperation with the purchased system.
17. The warranty does not cover damage caused by reasons attributable to the holder of
the warranty or third parties, in particular:
a)
caused by incorrect power supply voltage or electrical installation, incorrect installation
of the product/system, storage of its components or its operation in conditions and rules
inconsistent with those specified by the Warrantor in the Operating Manuals, Operation and
Maintenance Documentation;
b)
negligence in timely and qualitative performance of the appropriate inspections,
periodic checks and maintenance referred to in section 15(c) above;
c)
resulting from the use of consumables (e.g. batteries, fuses, etc.) that do not comply
with the instructions of the Warrantor in the Operation and Maintenance Documentation;
d)
mechanical and electrical damage and defects caused by them;
chemical and electrochemical damage resulting from the use of substances inconsistent with
the position material cards or from the use of a device made of improper material and defects
caused by them;
damage to the lacquer coating caused by non-observance of the "Terms and conditions of
storage and transport of lacquer products" instructions (manual available at www.smay.pl);
when repairs and interferences in the system were made by unauthorized persons and not
authorized by the Warrantor.
18.
The warranty does not cover damage caused directly or indirectly by force majeure
events such as, in particular: flood, fire, lightning, etc..
19.
In the event of unjustified claims by the person entitled under the guarantee. The
Warrantor charges a diagnostic and logistic fee according to the " Service Work Tariff ",
available at www.smay.pl. Transport costs in the event of unjustified claims shall be borne in
full by the warranty holder.
20.
In the event of the existence of any payable financial obligations of the authorized
person under the warranty towards the Warrantor, the obligation of the Warrantor to remove
the defect is suspended until the time of their payment, while the course of the warranty
period is not suspended.
21
Warranty liability of the Warrantor for physical defects of products and services is
excluded.
22
The Warrantor's liability for actual damage resulting from a product defect is limited to
the value of the order / contract, which included the defective product; the Warrantor's liability
for lost profits is excluded.
23.
In matters not regulated above, the provisions of the Civil Code shall apply.
24. These General Terms and Conditions of Warranty - Smay sp. z o.o. come into force on
01/07/2019.