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SETUP GUIDE

SMART ROOM SYSTEM WITH SKYPE FOR BUSINESS

21

1026558 Rev 03

Procedure 9: Testing Skype for Business account settings

To test Skype for Business account settings

a. Click

Application Settings

.

b. If your organization uses an on-premises Lync or Skype for Business Server, click

Make a Test

Call

, and then follow the on-screen instructions to test call functions.

OR

If your organization uses an Office 365™ hosted Lync or Skype for Business Server, continue to

step c.

c. Click

Test Meet Now

, and then follow the on-screen instructions to test server connections

and video functions.

d. If you’re unable to complete a test call or test meeting, wait one or two minutes and then try

steps b and c again.

TIPS

o

If you’re still unable to complete a test call or test meeting, you can verify the room

system’s Skype for Business account credentials by using them on a computer with

Lync 2013 or Skype for Business 2015 client software.

o

If the audio is too loud or too quiet, adjust the audio settings in the

Application Settings

tab.

e. Click

Apply & Restart

.

The room system appliance restarts in meeting mode.

o

When the room system connects to the Microsoft Exchange server, the meeting room’s

calendar appears.

o

When the room system connects to the Lync or Skype for Business Server, the meeting

room name and the

Meet Now

button appear below the calendar.

NOTE

If the room system appliance starts in administrator mode, click

Apply & Restart

again to

shut down and start the room system appliance in meeting mode.

TIPS

o

If the room system appliance is unable to connect to the Skype for Business Server,

use a computer withLync 2013 or Skype for Business 2015 client software to verify the

Skype for Business account credentials.

Summary of Contents for SMART Room System SRS-LYNC-L-G5

Page 1: ...SMART BOARD 8055i G5 8065i G5 AND 8084i G4 INTERACTIVE FLAT PANELS NOTE This documentation has been updated to support Microsoft s transition from Lync to Skype for Business software Most references to Lync have been removed and replaced with Skype for Business however the following information is still applicable to SMART room systems running Lync software ...

Page 2: ...ironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense この装置は クラス...

Page 3: ...Support Date of purchase Serial numbers Interactive flat panel s room system appliance Console Camera Table microphones Audio processor Speakers USB Bridge Administrator account User name Password Skype for Business account User name Password SIP URI Other information When requesting technicalsupport provide SMART Support with the serialnumber for the left interactive flat panel ...

Page 4: ...usiness Room System software If your Lync or Skype for Business infrastructure doesn t include a KMS server you can use the multiple activation key MAK which Microsoft provides during the software configuration Before installing the room system s hardware Review the information in the room system s specifications and other online documentation to ensure the following l The wallcan support the weig...

Page 5: ... DNS servers if not configured automatically from the networkvia DHCP l Localadministrator user name and password to be applied to the room system l room system appliance computer name for networkpresence l Skype for Business account name and password for the room system l Session Initiation Protocol SIP uniform resource identifier URI address TIP You can record this information on page 3 for futu...

Page 6: ...ce restarts several times b Continue to Procedure 2 Configuring the interactive flat panels below Procedure 2 Configuring the interactive flat panels Complete the appropriate steps for each interactive flat panel in the room system Room size Steps SRS LYNC XS To configure a SMART Board 8055i G5 or 8065i G5 interactive flat panel on the facing page SRS LYNC S G5 To configure a SMART Board 8055i G5 ...

Page 7: ...th two interactive flat panels temporarily remove both speakers and the camera and then move the right interactive flat panel to access the menu control panels c Press MENU d Press the down arrow until you highlight the Setup menu and then press SET e Press the down arrow until you highlight Lync Room Reset and then press SET f Press MENU until the on screen display menu closes NOTE Completing ste...

Page 8: ...s the volume and input select controls on the front control panels f Press INPUT and then press the red button below the BACK button The Input Label menu appears g Using the left and right arrow buttons highlight HDMI3 PC and then press OK h Using the left right up and down arrow buttons highlight PC and then press OK i Press the down arrow to highlight Close and then press OK In the Input List me...

Page 9: ...00 Contrast 84 Brightness 63 Sharpness 0 Saturation 55 Tint 0 Color Temp 0 n Press MENU until the on screen display menu closes o If the room system has two interactive flat panels repeat steps a through n for the second interactive flat panel p Continue to Procedure 3 Configuring Skype for Business Room System software first run installation settings on the next page ...

Page 10: ...m and is not mapped or otherwise associated with user accounts on your network In most configurations the administrator s user name is admin IMPORTANT o You must type a user name for the administrator account in the Type a user name box Do not leave this box blank o Do not use LyncRoom for the administrator account s user name because this user name is reserved d Type a password for the administra...

Page 11: ...In either case the room system appliance will shut down and start again f Continue to Procedure 4 Logging on and configuring the displays below Procedure 4 Logging on and configuring the displays To log on and configure the displays a Type the room system administrator account s password and then press ENTER The SMART end user license agreement appears b Read the SMART end user license agreement a...

Page 12: ...thumbnail and then selecting Make this my main display h In Control Panel click Apply and then click OK i In the dialog box click OK j If the room system appliance restarts type the room system administrator account s password and then press ENTER The Microsoft end user license agreement appears k Read the Microsoft end user license agreement and then click Accept The Skype for Business Admin Cons...

Page 13: ...kype for Business administrator s guide smarttech com kb 170819 Password Type the Skype for Business account s password Proxy Credentials If the network credentials are the same as the above Skype for Business account credentials select Use Skype for Business Account credentials OR If the network credentials are different from the above Skype for Business account credentials select Other credentia...

Page 14: ...nce Program to assist with troubleshooting Logging Optionally select Full in the drop down list and then enable Windows Event Logging to assist with troubleshooting TIP You can record this information on page 3 for future reference b Click System Settings and then click Network Connections The Network Connections window opens c Right click Local Area Connection and then select Status The Local Are...

Page 15: ... room system has Internet access select Download from Microsoft Update server o If the room system doesn t have Internet access select Download from WSUS server and then type the address of your organization s WSUS server l In the OEM Updates section o If the room system has Internet access select Download from OEM server o If the room system doesn t have Internet access select Download from inter...

Page 16: ...d continue to Procedure 7 Updating Skype for Business Room System software on the facing page OR If the room system isn t licensed do one of the following o Wait for the KMS server to allocate a product key to the room system and then repeat steps a and b NOTE You can continue using the Skype for Business Room System software during the trial period o Type a multiple activation key MAK provided by...

Page 17: ... Skype for Business Room System software IMPORTANT l You must update Skype for Business Room System software if your room system includes SMART Board 8055i G5 or 8065i G5 interactive flat panels and the Lync Room System software version is earlier than 15 12 02 l If the room system does not have Internet access configure an HTTP server with current Skype for Business Room System software updates a...

Page 18: ...ate server IMPORTANT Do not continue to step f until Skype for Business Room System software has installed all the updates f Click Apply Restart The room system appliance restarts in meeting mode g Click Options and then press Settings The Enter your credentials screen appears h Type the room system administrator account s user name and password in the text boxes and then press Authenticate The ro...

Page 19: ...a component isn t listed do the following o Ensure the component s USB cable is properly connected to the room system appliance o If the missing component is a SMART Board 8055i G5 or 8065i G5 interactive flat panel ensure Skype for Business Room System software 15 12 02 or later is installed see Procedure 7 Updating Skype for Business Room System software on page 17 g Continue to step h To calibr...

Page 20: ...a p If SMART Settings isn t open from the previous steps click OEM Settings and then click SMART Settings SMART Settings appears q Click SMART Hardware Settings r Click the camera s icon s Click Preview The Camera Configuration window opens t Select the mains power line frequency for your country 50 Hz or 60 Hz set the pan tilt and zoom as appropriate for the meeting room s size make any other nec...

Page 21: ...test meeting you can verify the room system s Skype for Business account credentials by using them on a computer with Lync 2013 or Skype for Business 2015 client software o If the audio is too loud or too quiet adjust the audio settings in the Application Settings tab e Click Apply Restart The room system appliance restarts in meeting mode o When the room system connects to the Microsoft Exchange ...

Page 22: ...pliance is unable to connect to the Microsoft Exchange server use a computer with an Internet browser to log on to Microsoft Outlook Web Access with the Skype for Business account credentials This enables you to verify that the Skype for Business account can access the Microsoft Exchange calendar ...

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Page 24: ...SMART TECHNOLOGIES smarttech com support smarttech com support entsupport 1026558 Rev 03 ...

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