SmartRG SR505n User Manual Download

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Appendix A

– Troubleshooting

V33 User Manual

WAN

To access the

WAN Info

window, click the

WAN

button in the

Device Info

directory.

This window displays the current status of your WAN connection.

USB Access Methods

We can access the USB devices and handle some files with the following steps. We access the USB devices through the samba as the

following pictures.

Picture 1

As the picture 1 show, we enter the route of the ONT.

Summary of Contents for SR505n

Page 1: ...Model SR505N V33 User Manual 1 User Manual 4 port VDSL2 11n Router Model SR505N ...

Page 2: ...WAN Service 15 LAN 24 Port Triggering 27 DMZ Host 28 SECURITY 29 IP Filtering 29 PARENTAL CONTROL 32 URL Filter 33 QUALITY OF SERVICE 34 Queue Config 35 QoS Classification 36 ROUTING 37 Default Gateway 37 Static Route 37 Policy Routing 38 RIP 39 DNS 40 DNS Server 40 Dynamic DNS 41 UPNP 42 DNS PROXY 42 INTERFACE GROUP 43 IPSEC 45 MULTICAST 47 SECURITY 48 MAC FILTER 49 ADVANCED 50 STATION INFO 51 DI...

Page 3: ...V33 User Manual 3 ...

Page 4: ...oting Power on Router The Router must be used with the power adapter included with the device 1 Insert the DC Power Adapter cord into the power receptacle located on the rear panel of the Router and plug the adapter into a suitable nearby power source 2 Depress the Power button into the on position You should see the Power LED indicator light up and remain lit The Status LED should light solid gre...

Page 5: ...o a single computer or Ethernet device through the 10BASE TX Ethernet port on the rear panel Any connection to an Ethernet concentrating device such as a switch or hub must operate at a speed of 10 100 Mbps only When connecting the Router to any Ethernet device that is capable of operating at speeds higher than 10Mbps be sure that the device has auto negotiation NWay enabled for the connecting por...

Page 6: ...uter s TCP IP protocol as follow 1 Set the computer IP address at same segment of ADSL MODEM such as set the IP address of the network card to one of the 192 168 1 2 192 168 1 254 2 Set the computer s gateway the same IP address as the ADSL Modem s 3 Set computer s DNS server the same as ADSL Modem s IP address or that of an effective DNS server To access the configuration utility open a web brows...

Page 7: ...Appendix A Troubleshooting V33 User Manual 7 Device Info To access the Device Info window click either the Device Info or Summary button in the Device Info directory The following page opens ...

Page 8: ...al 8 Summary To access the Router s first Summary window click the Summary button in the Device Info directory This window displays the current status of your DSL connection including the software version LAN IP address and DNS server address ...

Page 9: ...vice Info directory This window displays the current status of your WAN connection USB Access Methods We can access the USB devices and handle some files with the following steps We access the USB devices through the samba as the following pictures Picture 1 As the picture 1 show we enter the route of the ONT ...

Page 10: ...Appendix A Troubleshooting V33 User Manual 10 Picture 2 We can find the file which name is storage Enter the file we find the usb1_1 As show as the Picture 3 This file is our USB device ...

Page 11: ...Appendix A Troubleshooting V33 User Manual 11 Picture 3 After accessed the usb1_1 we can do some operating what you want to do ...

Page 12: ...his read only window displays routing info ARP To access the Device Info ARP window click the ARP button in the Device Info directory This read only window displays Address Resolution Protocol info DHCP To access the Device Info DHCP Leases window click the DHCP button in the Device Info directory This read only window displays DHCP lease info ...

Page 13: ... view status and other information used to examine performance and for troubleshooting Layer2 Interface To access the DSL ATM Interface Configuration window click the ATM Interface button in the Layer2 Interface directory This window is used to configure the ATM interface You can add and delete ATM interface on this window If you are setting up the ATM interface for the first time click the Add bu...

Page 14: ...iguration Enter Virtual Path Identifier and Virtual Channel Identifier The VPI and VCI values should be provided by your ISP This window also allows you to select DSL Link Type PPPoA IpoA and EoA EoA is for PPPoE IPoE and Bridge Use the drop down menu to select the desired Encapsulation Mode Click the Apply Save button to Save ...

Page 15: ...Advanced Setup directory This window is used to configure the WAN interface You can add and delete WAN interface on this window If you are setting up the WAN interface for the first time click the Add button The WAN Service Interface Configuration Configuration window allows select a layer 2 interface for this service Click the Next button to continue ...

Page 16: ... choices include PPP over ATM PPPoA PPP over Ethernet PPPoE IP over Ethernet IpoE IP over ATM IPoA and Bridging WAN Service Configuration PPPoE Click the PPP over Ethernet PPPoE radio button on this window This window also allows you to use the drop down menu to enable IPv6 service Click the Next button to continue ...

Page 17: ...on PPPoE This window allows you to set the username and the password for your PPP connection This information is obtained from your ISP Additional settings on this window will also depend on your ISP And You can input 2nd ip on this page Click the Next button to continue ...

Page 18: ...Appendix A Troubleshooting V33 User Manual 18 WAN Service Configuration IPoE Click the IP over Ethernet radio button on this window Click the Next button to continue ...

Page 19: ...ndix A Troubleshooting V33 User Manual 19 WAN Service Configuration IPoE This window allows you to configure the WAN IP settings This information is obtained from your ISP Click the Next button to continue ...

Page 20: ...Appendix A Troubleshooting V33 User Manual 20 WAN Service Configuration BRIDGING Click the Bridge radio button on this window Click the Next button to continue ...

Page 21: ...is summary window allows you to confirm the bridging settings you have just made Click the Apply Save button to save your new bridging settings and restart the Router WAN Service Configuration PPPoA This window allows you to enter service description Click the Next button to continue ...

Page 22: ...P And You can input 2nd ip on this page Click the Next button to continue WAN Service Configuration PPPoA Default gateway interface list can have multiple WAN interfaces served as system default gateways but only one will be used according to the priority with the first being the higest and the last one the lowest priority if the WAN interface is connected Priority order can be changed by removing...

Page 23: ... Configuration IPoA This window allows you to configure the WAN IP settings This information is obtained from your ISP Click the Next button to continue WAN Service Configuration IPoA This window allows you to enable or disable Network Address Translation and a firewall for your Router In addition you can enable or disable IGMP multicasting Click the Next button to continue ...

Page 24: ...rivate network The IP address of the Router is the base address used for DHCP In order to use the Router for DHCP on your LAN the IP address pool used for DHCP must be compatible with the IP address of the Router The IP addresses available in the DHCP IP address pool will change automatically if you change the IP address of the Router To access the Local Area Network LAN Setup window click the LAN...

Page 25: ...Appendix A Troubleshooting V33 User Manual 25 This window allows you to set up a LAN interface When you are finished click the Apply Save button ...

Page 26: ...3 User Manual 26 To access the IPv6 LAN Auto Configuration window click the IPv6 AutoConfig button in the LAN directory This window allows you to set up IPv6 LAN Auto Configuration When you are finished click the Save Apply button ...

Page 27: ...application or creating your own Custom application Click the Add button to configure port triggering You can configure the port settings on this window by clicking the Select an application radio button and then using the drop down list to choose an existing application or by clicking the Custom application radio button and entering your own Application Rule in the field provided Click Save Apply...

Page 28: ...visible to agents on the Internet with the right type of software Keep in mind that any client PC in the DMZ will be exposed to various types of security risks If you use the DMZ take measures such as client based virus protection to protect the remaining client PCs on your LAN from possible contamination through the DMZ To designate a DMZ IP address type in the IP Address of the server or device ...

Page 29: ...ring Outgoing This window allows you to create a filter rule of Outgoing Click change default policy to change the mode of policy Now default policy is BLOCK it means all outgoing IP traffic from LAN is blocked but some IP traffic can be accepted by setting up filters If you are setting up the outgoing IP filtering click the Add button Now default policy is ACCEPT it means all outgoing IP traffic ...

Page 30: ... of Incoming Click change default policy to change the mode of policy Now default policy is ACCEPT it means all incoming IP traffic from WAN is accepted but some IP traffic can be blocked by setting up filters If you are setting up the incoming IP filtering click the Add button Now default policy is BLOCK it means all incoming IP traffic from WAN is blocked but some IP traffic can be accepted by s...

Page 31: ...x A Troubleshooting V33 User Manual 31 Enter the information in the section Explanations of parameters are described below Click the Apply Save button to add the entry in the Active Inbound IP Filtering table ...

Page 32: ...n of a device This section will allow users to block devices with certain MAC addresses on the LAN To configure for MAC address blocking enter the username into the Username field click Browser s MAC Address to have MAC address of the LAN device or click Other MAC Address and enter a MAC address manually Tick the checkboxes for the desired individual days of the week and enter desired Start Blocki...

Page 33: ...anual 33 URL Filter This window allows you to set up URL Filter on the Router Choose URL List Type Exclude or Include first and click Add button Enter the URL address and port number then click Apply Save to add the entry to the URL filter ...

Page 34: ...itive applications such as VoIP where it may help prevent dropped calls Large amounts of non critical data can be scaled so as not to affect these prioritized sensitive real time programs To access the QoS Queue Management Configuration window click the Quality of Service button in the Advanced Setup directory This window allows you to set up QoS on the Router When you are finished click on the Sa...

Page 35: ...al 35 Queue Config Click the Add button to add a QoS Queue Configuration table entry This window allows you to configure a QoS queue entry and assign it a specific network interface Click the Apply Save button to save and activate the filter ...

Page 36: ...e to classify the upstream traffic assign a queue that defines the precedence and the interface and optionally overwrite the IP header DSCP byte A rule consists of a class name and at least one condition Please remember that all of the specified conditions on this window must be met for the rule to take effect Click the Apply Save button to save and activate this rule ...

Page 37: ...system default gateways but only one will be used according to the priority with the first being the highest and the last one the lowest priority if the WAN interface is connected Priority order can be changed by removing all and adding them back in again Click the Apply Save button when you are finished Static Route Click the Add button on the Routing Static Route window to access the following w...

Page 38: ...nter the static routing information for an entry to the routing table Click the Apply Save button when you are finished Policy Routing Click the Add button on the Policy Routing Settup window to access the following window displayed on the next page ...

Page 39: ...ivate RIP for the device select the Enabled radio button for Global RIP Mode To configure an individual interface select the desired RIP version and operation followed by placing a check in the Enabled checkbox for the interface Click the Save Apply button to save the configuration and to start or stop RIP based on the Global RIP mode selected ...

Page 40: ...resses for the system In ATM mode if only a single PVC with IPoA or static IPoE protocol is configured Static DNS server IP addresses must be entered DNS Server Interfaces can have multiple WAN interfaces served as system dns servers but only one will be used according to the priority with the first being the higest and the last one the lowest priority if the WAN interface is connected Priority or...

Page 41: ...sing DHCP this can make it difficult to locate a specific host on the LAN using standard DNS If for example you are running a public web server or VPN server on your LAN this ensures that the host can be located from the Internet if the public IP address changes DDNS requires that an account be setup with one of the supported DDNS providers Click Add to see the Add DDNS Settings section Enter the ...

Page 42: ...vanced Setup directory This window allows you to Config UPnP Proxy Click the Apply Save button when you are finished DNS Proxy To access the DNS Proxy Configuration window click the DNS Proxy button in the Advanced Setup directory This window allows you to Config DNS Proxy Click the Apply Save button when you are finished ...

Page 43: ...h group will perform as an independent network To support this feature you must create mapping groups with appropriate LAN and WAN interfaces using the Add button The Remove button will remove the grouping and add the ungrouped interfaces to the Default group Only the default group has IP interface Click Add to do advanced settings ...

Page 44: ...Appendix A Troubleshooting V33 User Manual 44 To create a new mapping group enter Group Name add interfaces to Grouped Interfaces Click Apply Save to save the changes ...

Page 45: ...nual 45 IPSec To access the IPSec Tunnel Mode Connections window click the IPSec button in the Advanced Setup directory This window allows you to configure IPSec Click Add New Connection to edit IPSec tunnel mode connections from this page ...

Page 46: ...Appendix A Troubleshooting V33 User Manual 46 This window allows you to advanced settings ...

Page 47: ...ooting V33 User Manual 47 Multicast To access the IGMP Configuration window click the Multicast button in the Advanced Setup directory Enter IGMP protocol configuration fields if you want modify default values shown below ...

Page 48: ...Security This page allows you to configure security features of the wireless LAN interface You may setup configuration manually or through WiFi Protcted Setup WPS You can select to configure WEP encryption Shared 802 1x WPA and WPA2 authentication ...

Page 49: ...3 User Manual 49 MAC Filter This page can help you to allow or deny certain MAC addresses to pass through or block out Click Add to see the following page Enter MAC Address and click Apply Save to add the MAC address to MAC filter ...

Page 50: ...ou to configure advanced wireless LAN interface Configuring these settings may increase the performance of your router but if you are not familiar with networking devices and protocols this section should be left at its default settings Click Apply Save to save the settings ...

Page 51: ...Appendix A Troubleshooting V33 User Manual 51 Station Info This page shows the authenticated wireless stations and their status Click Refresh to update the information ...

Page 52: ...Appendix A Troubleshooting V33 User Manual 52 Diagnostics Your modem is capable of testing your DSL connection with access to Diagnostics This window is used to test connectivity of the Router ...

Page 53: ...up your DSL Router configurations Click the Backup Settings button to save your Router configurations to a file on your computer This window allows Update DSL router settings You may update your router settings using your saved files Click the Update Settings button to update your Router configurations with a file on your computer This window allows Restore DSL router settings to the factory defau...

Page 54: ...ser Manual 54 Internet Time To access the Time settings window click the Internet Time button in the Management directory This window allows you to set the Router s time configuration When you are finished click the Save Apply button ...

Page 55: ...nual 55 Access Control To access the Access Control windows click the Access Control button in the Management directory Passwords This window allows you to change the password on the Router When you are finished click the Save Apply button ...

Page 56: ...Appendix A Troubleshooting V33 User Manual 56 Reboot To access this window click the Reboot button in the Management directory To save your settings and reboot the system click the Reboot button ...

Page 57: ...uestion 2 which will set the password back to admin Note Please refer to the next section Networking Basics to check your PC s IP configuration if you can t see the login windows 2 How do I reset my Router to the factory default settings Ensure the Router is powered on Press and hold the reset button on the back of the device for approximately 10 seconds This process should take around 30 60 secon...

Page 58: ...tallation CD Ensure the Router is powered on Check that all the cables are firmly connected at both ends and all LEDs work correctly Ensure only one network interface card on your PC is activated Click on Start Control Panel Security Center to disable the setting of Firewall Note There might be a potential security issue if you disable the setting of Firewall on your PC Please remember to turn it ...

Page 59: ...receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Regulatory information Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product Any changes or modificat...

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