6
SYMPTOM
POSSIBLE REASON
SOLUTION
Cord twisting or cable coils up
Obstruction in pool
Remove obstruction in pool.
Too much cord is being placed in pool. Only add enough cord into pool for the cleaner to reach the bottom. Allow the cleaner to pull in
the extra cord when needed.
Excessive coiling
Uncoil the cord (see page 3 for Cable Maintenance).
Cord is attached to the power supply
Make sure to disconnect the cord from the power supply after each use to alleviate any tension.
Nitro is moving in circles
Clogged filter bag
Clean filter bag (See Cleaning the filter bag on page 2).
Bottom lid is not placed in the cleaner
properly
Remove the bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 3 Figure 7)
Nitro is not covering all areas of the pool
Power supply is wrongly positioned
Place power supply in a position so that the cleaner can reach all walls.
Pool filter pump is on
Turn off pool filter pump.
The floor and the walls are too slick
Brush down the floors and the walls.
Excessive coiling
Uncoil the cord (see page 3 for Cable Maintenance).
Nitro does not climb walls
Debris in filter bag
Empty and wash filter bag.
The floor and the walls are too slick
Brush down the floors and the walls.
Water is too cold
Make sure water temperature is at least 60¡.
Brushes are worn out
Replace brushes - contact your dealer.
Cleaner is not moving
Debris is in filter bag
Test cleaner without filter bag. If cleaner starts to move then clean the filter bag.
Bottom lid is not installed properly
Remove bottom lid and make sure that the filter bag is on properly and place back onto cleaner.
(See page 3 Figure 7)
Nitro will not sink
Air caught in filter bag
Remove cleaner from the pool. Wash filter bag. Place cleaner back into pool rocking the cleaner
back and forth to release the air.
Nitro is doing wheelies
Debris is in filter bag
Test cleaner without filter bag. If cleaner does not do wheelies then clean the filter bag.
Debris caught around impeller tube
Check impeller tube to see if there is any hair or debris and remove.
Bottom lid is not installed properly
Remove bottom lid and make sure that the filter bag is on properly and place back onto cleaner.
(See page 3 Figure 7)
Nitro is climbing out of water
Air trapped in filter bag
Test cleaner without filter bag. If cleaner does not climb out of water then clean the filter bag.
LED on power supply is not lighting
Faulty GFI Outlet
Test the power supply by using another GFI outlet.
Faulty extension cord
Remove the Extension cord and plug the power supply directly into a GFI outlet.
Cleaner is only moving a few feet
Improper installation of the bottom lid
and/or filter bag
Test cleaner without filter bag (placing the bottom lid back on). If the cleaner is traveling more
than a few feet then reinstall the bottom lid and the filter bag.
If your cleaner is still not performing properly after all of the troubleshooting has been performed please contact SmartPool, Inc., Inc. Customer Support at 1-732-730-9880.
You can also visit our website at http://www.smartpool.com/website/repairs.html for additional videos and troubleshooting.
TROUBLESHOOTING GUIDE
Nitro NC51 Manual U.S.:Layout 1 7/23/09 1:47 PM Page 6
