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What happens if I cannot press the cancel
button to stop the alarm?
The cancel function has been designed to
prevent accidental cancellation of alarm calls. The
Smartfall has also been designed to avoid
activation when you have not fallen. If you cannot
cancel the alarm for any reason, don’t worry, just
inform the monitoring center operator that you
are ok and do not require assistance.
Will the Smartfall send a call for help without
me knowing?
No, the Smartfall has been designed to inform
you before it sends a call for help. The Smartfall
will always beep and flash the green LED to notify
you that it has detected a fall and is about to
send a call for help. When the Smartfall is
beeping you can cancel the alarm
to cancel the alert and stop it from sending a call
for help.
