GP Series
24
©2013 Smarter Tools, Inc. All Rights Reserved
Troubleshooting
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Problem
Cause
Solution
Generator will not start
No Fuel
Fill with fuel
Faulty spark plug
Replace spark plug
Unit loaded during start up
Remove load from unit
Generator will not start; Generator
starts but runs roughly
Low oil level
Fill crankcase to the proper level
Place generator on a flat, level
surface before restarting
Choke in the wrong position.
Adjust choke.
Spark plug wire loose
Attach wire to spark plug
Generator shuts down during
operation
Out of fuel
Fill fuel tank
Low oil level
Fill crankcase to the proper level.
Place generator on a flat, level
surface before starting
Generator cannot supply enough
power or overheating
Generator is overloaded
Review load and adjust. See
“Power Management”
Insufficient ventilation
Check for air restriction. Move to a
well ventilated area
No AC output
Cable not properly connected
Check all connections
Connected device is defective
Replace defective device
Circuit breaker is open
Reset circuit breaker
Capacitor defective
Replace capacitor.
Contact Smarter Tools
Faulty brush assembly
Replace brush assembly
Contact Smarter Tools
Faulty AVR
Replace AVR
Contact Smarter Tools
Loose wiring
Inspect and tighten wiring
connections
Other
Contact Smarter Tools
Generator gallops
Engine governor defective
Contact Smarter Tools
Repeated circuit breaker tripping
Overload
Review load and adjust. See
“Power Management”
Faulty cords or device
Check for damaged, bare or
frayed wires. Replace defective
device
