FlashPath User Guide
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Troubleshooting
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Troubleshooting
Q
FlashPath is in sleep mode. What should I do?
A
Eject the FlashPath from the floppy drive, wait a few seconds, and then reinsert it.
Q
The computer does not recognize the FlashPath. Why?
A
If you attempt to access the FlashPath while inserting it in the floppy disk drive, the FlashPath
may not be recognized and the message: "The disk in drive A is not formatted" may be displayed
accidentally. In most cases, the computer will recognize the FlashPath if you eject the FlashPath
from the floppy drive, wait awhile, and then reinsert it. The computer may not recognize the
FlashPath under the following conditions:
•
FlashPath automatically powers off after 5 minutes of inactivity, to extend battery life. If this occurs,
eject the FlashPath from the floppy drive, wait awhile, and then reinsert it.
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The batteries are not loaded or are almost completely exhausted. Replace both batteries.
•
The batteries are loaded in the wrong direction. The (+) pole of each battery should face the battery
cover when inserted correctly. Reinsert the batteries.
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The FlashPath driver has not been installed (or the system was not restarted after installation).
Install the FlashPath driver if it was not installed and reboot your computer.
Q
I can't seem to format the Secure Digital Memory Card or MultiMediaCard. What should I
do?
A
You MUST format the Secure Digital Memory Card or MultiMediaCard in your digital appliance.
Follow your digital appliance recommendations for formatting the Secure Digital Memory Card or
MultiMediaCard. Do not format the Secure Digital Memory Card or MultiMediaCard using any
other format utility.
Q
Is it necessary to reformat the Secure Digital Memory Card or MultiMediaCard before reus-
ing it in a device?
A
No, you can use DOS or Windows "delete" or "erase" functions to remove unwanted files from the
Secure Digital Memory Card or MultiMediaCard. Before erasing, copy any files you do want to
save to the computer's hard drive or to a floppy disk.
Q
I can’t access my Secure Digital Memory Card. What should I do?
A
You cannot access a “Secure Digital (SD) Memory Card” using the old “FlashPath for MultiMedi-
aCard” adapter. To access a SD Card, you must:
•
Have a new FlashPath SD adapter
•
Have FlashPath SD/MMC drivers installed (the old FlashPath MMC only drivers do not work with
SD Cards).
Note:
You cannot play “Secure Digital Music” directly from the FlashPath SD adapter. FlashPath SD
does not support the Secure Digital Music Initiative (SDMI). It only mounts the SD Card in a
MultiMediaCard mode.
