SMART fortwo 2015, Owner'S Manual, Page: 99 / 228

Problems with the engine
Problem Possible causes/consequences and
M
Solutions
The engine does not
start. The starter motor
can be heard.
R
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
X
Switch off the engine before attempting to start the engine
again (
Y page 108).
X
Try to start the engine again (
Y
page 93). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X
Consult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard.
The fuel gauge indi-
cates empty. The fuel tank is empty.
X
Refuel the vehicle.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X
Jump-start the vehicle ( Y page 190).
If the engine does not start despite attempts to jump-start it:
X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X
Try to start the engine again.
If the engine still does not start:
X
Consult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechan-
ical component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X
Have the cause rectified immediately at a qualified specialist
workshop.
Driving
97
>> Driving and parking.
Z