SMART’s collaboration solutions enable O2 to work better, connected
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The results
It has been estimated that if 25% of
O2 staff used SMART solutions to
conduct meetings, the company could
save up to £15,000 a week. The
savings would be realised through
reduced travel between their Leeds
and Slough offices.
Alan’s own infrastructure design
and delivery team of more than 30
people use the SMART technology to
generate significant efficiencies from
their monthly meetings. Previously,
the meeting had to take place on two
separate days - one in the North and
one in the South - with presenters
travelling to both meetings and team
members to their respective areas.
This meeting is now conducted on
one day, involving the entire team
simultaneously via the SMART Board.
“The reduction in travel, time and
associated costs is quite staggering,”
says Alan. “The senior team has
gained a day a month in time and,
as no one has to travel, the overall
productivity of the team is greatly
enhanced. It’s a win-win situation
for everyone.”
Location is no longer a barrier to
collaboration and a similar pattern is
being adopted by teams across the
O2 business. For three weeks, one
project team of eight people had
been trying to meet to approve a
design spec but diaries simply would
not coordinate. Using the SMART
solutions to collaborate between
Leeds and Slough, the work was
completed within half an hour, not
only saving time and money but also
enabling the team to complete the
project three months ahead
of schedule.
The future
“The impact of SMART’s collaboration
technology has been so significant
that we plan to install SMART Boards
in our Leeds, Bury, Preston Brook
and Glasgow call centres, as well
as rolling it out to offices across the
UK,” concludes Alan. “Our training
department also recognises the
potential to train staff using the
SMART Boards, reducing travel and
costs whilst improving productivity.
I have no doubt that embracing
SMART’s technology to drive change
in our meeting and training culture
will prove transformational for the
O2 business.”
“the reduction in travel, time
and associated costs is quite
staggering. the senior team has
gained a day a month in time and,
as no one has to travel, the overall
productivity of the team is greatly
enhanced. It’s a win-win situation
for everyone.”
Alan Parkin,
programme manager,
infrastructure design and delivery, O2
SJ 47783 - Steljes SMART business solutions guide - FA.indd 29
17/02/2012 11:32
