Microsoft Technology Centre achieves better productivity through using SMART Board™ interactive whiteboards
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Enriching the customer
experience
The new meeting room solution from
SMART Technologies has enriched
the way in which Microsoft and its
customers work together. Previously
the meeting rooms had dry erase
boards which limited the number
of concepts to be introduced and
worked on at a time. This also acted
as a barrier between the Microsoft
Architect and the customer.
To overcome this problem, two of the
meeting rooms have been installed
with two interactive whiteboards
creating a multiboarding environment
to cater for more complex discussions.
Using this configuration, both the
customer and a member of the
Microsoft team can work on the same
diagram but on different interactive
whiteboards and describe exactly
what they require by annotating over
it, bringing in new notes from other
sources or launching internet sites.
Customers have told Microsoft that
they feel more actively involved in
“the meeting room solution has
encouraged a richer collaboration
and knowledge-sharing
environment with our customers.
It has definitely helped us to have
a more in-depth understanding of
our customer needs.”
David Brown,
Architectural
Evangelist at Microsoft
the meeting and that the interactive
whiteboards help to break down any
barriers to creating new ideas. David
Brown, Architectural Evangelist at
Microsoft comments,
“The meeting room solution has
encouraged a richer collaboration and
knowledge-sharing environment with our
customers. It has definitely helped us to
have a more in-depth understanding of
our customer needs.”
SJ 47783 - Steljes SMART business solutions guide - FA.indd 27
17/02/2012 11:32
