SMART 201 fortwo cabriolet Service And Warranty Information Download Page 11 | Manualshive

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T H A N K Y O U . . . for the confidence you have placed in us.

We will always do everything possible

to continue to earn your trust and goodwill.

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smart Sales Representative

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Service Manager

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>> Service and Warranty.

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Summary of Contents for 201 fortwo cabriolet

Page 1: ...Service and Warranty Information 2012 smart fortwo coup and cabriolet...

Page 2: ...onnecticut Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington EMISSION CONTROL Arizona California Connecticut Maine Maryland Massachusetts New Jersey Orego...

Page 3: ...ing you with unparalleled Commitment to Excellence in Sales and Service We will always do everything possible to live up to this commitment ____________________________________________________________...

Page 4: ...elephone Fax E mail Service Department Hours Telephone ____________________Fax ______________ E mail ___________________ Parts Department Hours Telephone Fax E mail AdditionalCustomerAssistance Servic...

Page 5: ..._ City State ZIP ________________________________________________________ Delivery Warranty Mo Day Yr Selling authorized smart Center Code _______________________________________ LIMITED WARRANTY TERM...

Page 6: ...in operation of vehicle Service and Warranty Information Booklet Operator Manuals and Maintenance Booklet reviewed with owner Owner introduced to Service Department Staff Owner instructed on Maintenan...

Page 7: ...ssion Related Components Gasoline Engines 26 Emission Control System Warranty AZ CA CT MA MD ME NJ OR PA RI VT and WA 28 Defect Warranty Coverage Gasoline Engines AZ CA CT MA MD ME NJ OR PA RI VT and...

Page 8: ...e if you should sell the vehicle See Page 44 for a list of models cov ered in this edition Replacement Parts for Your smart Genuine smart parts Genuine smart Remanufactured Parts and factory approved...

Page 9: ...staff using the latest diagnostic and service techniques Whether it is a small adjustment or major service your authorized smart Center will work to accommodate you quickly and efficiently Finally sho...

Page 10: ...8 Notes Service and Warranty...

Page 11: ...dence you have placed in us We will always do everything possible to continue to earn your trust and goodwill Business Card of smart Sales Representative Insert here Business Card of Service Manager I...

Page 12: ...10...

Page 13: ...uthorized smart Center for perfor mance of the repair WARRANTY PERIOD This warranty is for 48 months or 50 000 miles whichever occurs first WARRANTY STARTS The warranty period starts on the date the v...

Page 14: ...anship for 12 months or 12 000 miles whichever occurs first Page 14 NO CHARGE Warranty repairs will be made at no charge for parts and labor WARRANTY AVAILABLE This warranty is applicable only in the...

Page 15: ...CEDES BENZ RESEARCH DEVELOPMENT NORTH AMERICA INC OR THE AUTHORIZED SMART CENTER NEITHER ASSUME NOR AUTHORIZE ANY PERSON TO ASSUME FOR THEM ANY OTHER LIABILITY IN CONNECTION WITH SUCH VEHICLE NO PAYM...

Page 16: ...worn wiper blades and wiper blade inserts are not covered DAMAGE DUE TO ACCIDENTS MISUSE OR NEGLIGENCE Accidents or damage from objects striking the vehicle Misuse of the vehicle such as driving over...

Page 17: ...ade from cloth or leather upholstery convertible tops trim items wood paint or chrome which have been affected by airborne fallout such as chemical and tree sap or by road salt hail windstorm or other...

Page 18: ...ion arises concerning maintenance These receipts should be transferred to each subsequent owner of the vehicle For your convenience the Maintenance Book let has been designed to incorporate the signat...

Page 19: ...erator s Manual regarding the care of paint upholstery trim items and convertible tops as appli cable must be followed explicitly to main tain your warranty coverage Body Repair Information Due to the...

Page 20: ...systematic performance of these services Although warranty obliga tions are not dependent upon the use of any particular brand of replacement parts and you may elect to use non Genuine smart parts fo...

Page 21: ...of initial operation of the vehicle whichever occurs first and 3 is free from defects in material and workmanship in specific emission related parts as specified in the lists shown on Page 26 which wo...

Page 22: ...accordance with the terms and limi tations of the warranty for new smart vehi cles in effect at the time in such countries WITH RESPECT TO EMISSION SYSTEMS THIS WARRANTY AND THE EMISSIONS PERFOR MANCE...

Page 23: ...our vehicle is initially presented for repair or within any time period specified by local State or Federal Law whichever is shorter except when a delay is caused by events not attributable to DVIUSA...

Page 24: ...mission short test and c if such non conformity results or will result in the vehicle owner having to bear any penalty or other sanction including the denial of the right to use the vehicle under loca...

Page 25: ...nuine smart Remanufactured Parts for such maintenance replacement or repair with out invalidating this warranty the cost of such service or parts however will not be covered under the warranty except...

Page 26: ...ipts and service records should be transferred to each subsequent owner of this vehicle b vehicle abuse or maintenance performed in such a manner that an emission compo nent was improperly installed o...

Page 27: ...ession governed by U S law In all other countries defective parts will be repaired or replaced free of charge only in accordance with the terms and limi tations of the warranty for new smart vehi cles...

Page 28: ...Manifold Air Pressure Sensor with Integrated Temperature Sensor O2 Sensor Transmission Control Module Vehicle Speed Sensor Front Wheels Vehicle Speed Sensor Rear Wheels IX On Board Diagnostics Data L...

Page 29: ...Service and Warranty 27 27 Notes Service and Warranty...

Page 30: ...n related assemblies Where a warrantable condition exists DVIUSA will repair your smart vehicle at no cost to you including diagnosis parts and labor Manufacturer s Warranty Cover age For 3 years or 5...

Page 31: ...e to ensure the performance of all required mainte nance You are responsible for presenting your smart vehicle to an authorized smart Cen ter as soon as a problem exists The war ranty repairs should b...

Page 32: ...0 Commonwealth of Massachusetts Department of Environmental Protection Division of Air Quality Control One Winter Street Boston MA 02108 State of New Jersey New Jersey Department of Environmental Prot...

Page 33: ...hem not to conform with those requirements for a period of use of 7 years or 70 000 miles whichever first occurs DVIUSA further warrants that a if the vehicle is maintained and operated in accordance...

Page 34: ...y elect to use other than Genuine smart Parts including Genuine smart Remanufactured Parts for such maintenance replacement or repair with out invalidating this warranty the cost of such service or pa...

Page 35: ...e hourly labor rate Replaced parts and paid invoices must be presented at an authorized smart Center as a condi tion of reimbursement for emergency repairs not performed at an authorized smart Center...

Page 36: ...direct cause of the need for the repair or replacement of the part 2 Malfunctions in any part caused by any of the following improper adjustments except for those done by an authorized smart Center du...

Page 37: ...or or deny your claim within a reason able time not to exceed 30 days from the time at which your vehicle is initially pre sented for repair Exceptions are when you the owner request a delay or a dela...

Page 38: ...re warranted for 8 years 80 000 miles whichever occurs first Parts Description Model smart Air Pump Engine Control Module Exhaust Manifold Three Way Catalyst Fuel Pump with integrated Pressure Regulat...

Page 39: ...is satisfaction ourselves Giving DVIUSA itself this direct notice and opportunity to cure enables us to supplement prior efforts by our authorized smart Center so any ongoing problem can be resolved o...

Page 40: ...received written notice of the defect by certified mail return receipt requested and has had a final opportunity to correct the defect or condition within 10 calendar days after receipt of notice This...

Page 41: ...a recibido un aviso del defecto mandado por correo certificado con recibo de returno y ha tenido una oportunidad final para corregir el defecto o condici n dentro de los 10 dias naturales despu s de r...

Page 42: ...a condition that is likely to cause death or serious bodily injury if the vehicle is driven that defect or malfunction has been subject to repair two or more times and you have directly notified Daim...

Page 43: ...include the MODEL and VEHICLE IDENTIFICATION NUMBER VIN of your vehicle This is important to assure fast efficient handling of your inquiry If You Have Lost the Service and Warranty Information Bookle...

Page 44: ...centerfold of this booklet to the address shown or you may call 1 800 762 7887 to provide the information Such notification is likewise necessary for your own safety after expiration of the original w...

Page 45: ...Service and Warranty 43 43 Service and Warranty Notes...

Page 46: ...n you can find us on the smart web site www smartusa com Reprinting translation and copying even of excerpts are not permitted without our prior authorization in writing Press time September 2011 Prin...

Page 47: ...Edition A 2012 Order no 4515 3121 13 2011 Daimler Vehicle Innovations USA LLC A Daimler Company smart a Daimler brand www smartusa com...

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