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Smart Start, Inc.
IN-HOM S.M.A.R.T. Mobile
User’s Manual
the breath testing section of this device. Please contact Smart
Start at 800-880-3394 to arrange service for your device.
If you see “Error # Service Lock in ## hrs” – this means there is a
problem with your unit and that it will go into a service lockout
condition in the number of hours shown. Do not ignore this
message. Please contact Smart Start at 800-880-3394 to
determine what steps are needed to clear this message.
Unit says “Face Not Detected” and makes me take another test:
If the unit does NOT detect a face during a test, it will require you
to take another test regardless of whether the resulting test might
have been a passing test.
Facial detection will fail if the mouthpiece is inserted incorrectly.
Make sure you have the mouthpiece inserted correctly as show in
figure 2.
Hold the device per the image shown in figure 4 to make sure the
camera sees your face correctly.
Make sure you have adequate lighting in the room and that the
light source is NOT too bright or behind
the user’s head.
I Blow
– but, device won’t allow a test
Make sure the display shows “Ready” – with next Test listed on
screen (or Test Required in open test window state)
IF not, may be a problem with device
Make sure the mouthpiece is inserted correctly and your nose is
lined up with the camera
S e r v i c e a n d S u p p o r t
IN-HOM S.M.A.R.T. Mobile Service
The IN-HOM S.M.A.R.T. Mobile unit requires periodic service and
calibration. You will be instructed when to bring the device in for
service. If you do not bring in your IN-HOM S.M.A.R.T. Mobile in
