16 Contact
SMA Solar Technology AG
Operating manual
STP15-25TL-30-BE-en-17
91
16 Contact
If you have technical problems with our products, please contact the SMA Service Line. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Mounting location and mounting height
• Type and number of PV modules
• Optional equipment, e.g. communication products
• Use the name of the system in Sunny Portal (if available)
• Access data for Sunny Portal (if available)
• Special country-specific settings (if available)
• Operating mode of the multifunction relay (if present)
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny High-
power: +49 561 9522‑1499
Monitoring Systems,
SMA EV Charger:
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Cen-
tral Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
for Netherlands:
+31 30 2492 000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner DEKOM
Telekomünikasyon A. Ş
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center:
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner AKTOR
FM.
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
Summary of Contents for 15000TL
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