Repair Parts and Maintenance Guide
134
The information contained in this document is subject to change without notice.
BASYS
®
Infrared Sensor Activated
NOTE: Turning off water is not necessary, due to integrated
automatic stop valve.
Retrieve spray removal tool located
near the spray insert.
Insert spray removal tool into spray
slot by sliding hook end of key
between faucet spout and insert.
Pull insert out of faucet once
hooked.
Remove crown by loosening hex
screw located on underside of spout
and slide crown down and lift off.
NOTE: Screw is captive within
faucet body and will NOT fall out.
REPLACE SPRAY INSERT
UNLOCK
LOCK
Install new insert.
NOTE: If changing to a different
fl ow rate, solenoid caddy must be
changed in conjunction.
Return spray removal tool to
storage location.
NOTE: This can only be done once
spray head is installed. This will
lock the spray head in place.
NOTE: If spray head is inserted
incorrectly – key will not lock in
properly. Turn faucet on to push
insert out and re-install.
Slide on crown and secure.
UNLOCK
LOCK
Faucets and Soap Dispensers
Repair Parts and Maintenance Guide
135
The information contained in this document is subject to change without notice.
BASYS
®
Infrared Sensor Activated
1. Red LED in spout does not blink 2 sec after battery installation.
A. Battery placement incorrect or batteries have been discharged.
B. Ensure batteries are installed properly. Check the orientation of each
battery matches the positive (+) and negative (–) symbols shown on
the battery compartment.
2. Faucet DOES NOT function.
A. Adhesive packaging label affi xed over sensor eye.
B. Remove adhesive label from sensor eye.
3. Faucet delivers water in an uncontrolled manner.
A. Faucet is not working properly.
B. Clean sensor window. If continually now working contact Sloan’s Tech
Support Department.
4. Faucet DOES NOT deliver any water when sensor is activated.
INDICATOR: Solenoid valve produces an audible “CLICK”.
A. Water supply stop(s) closed.
Open water supply stop(s).
B. Strainer is clogged.
Remove, clean, and reinstall strainer. Replace strainer,
if needed (refer to page 124).
INDICATOR: Solenoid valve DOES NOT produce an audible “CLICK”.
A. Batteries low (battery-powered models).
Replace batteries (refer to battery replacement on page 123).
B. Power failure (hardwire models).
Check power supply.
5. Faucet delivers only a slow fl ow or dribble when sensor is
activated.
A. Water supply stop(s) are partially closed.
Completely open water supply stop(s).
6. Faucet DOES NOT stop delivering water or continues to drip after
user is no longer detected.
A. Faucet is not working properly.
B. Clean sensor window. If continually now working contact
Sloan’s Technical Support (see below).
7. LED indicator blinks RED when faucet is in use.
A. Batteries low (battery-powered models).
B. Replace batteries (refer to battery replacement on page 123).
8. The water temperature is too hot or too cold on a faucet
connected to hot and cold water supply lines.
A. Supply stops are not adjusted properly.
Adjust supply stops.
B. For models with integral side mixing valve–mixing valve is set
improperly for the water temperature desired.
Rotate mixing valve handle clockwise to decrease water temperature
or counterclockwise to increase water temperature.
C. Inadequate hot water supply.
Adjust supply stops.
CARE AND CLEANING
DO NOT USE
abrasive or chemical cleaners
(including chlorine bleach) to clean Faucets that
may dull the luster and attack the chrome or
special decorative fi nishes. Use
ONLY
mild soap
and water, then wipe dry with clean cloth or towel.
While cleaning the bathroom tile, protect the
Faucet from any splattering of cleaner. Acids
and cleaning fl uids will discolor or remove
chrome plating.
When assistance is required, please contact
Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).
TROUBLESHOOTING GUIDE
Faucets and
Soap Dispensers
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