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Repair Parts and Maintenance Guide

150

The information contained in this document is subject to change without notice.

BASYS

®

 

Infrared Sensor Activated

1.  RED LED in spout DOES NOT blink 2 seconds after battery 

installation.

A.  Battery placement incorrect or batteries have been discharged.

Ensure batteries are installed properly. Check the orientation of each 

battery matches the positive (+) and negative (–) symbols shown on 

the battery compartment.

2.   Faucet  DOES NOT function.

A.  Adhesive packaging label affi xed over sensor eye.

Remove adhesive label from sensor eye.

3.  Faucet delivers water in an uncontrolled manner.

A.  Faucet is not working properly.
B.  Clean sensor window; if problem persists contact Sloan Technical 

Support (see below).

4.   Faucet  DOES NOT deliver any water when sensor is activated.

INDICATOR: Solenoid valve produces an audible “CLICK”.
A.  Water supply stop(s) closed.

Open water supply stop(s).

B.  Strainer is clogged.

Remove, clean, and reinstall strainer. Replace strainer (fi lter), if needed 

(refer to page 139).

INDICATOR: Solenoid valve DOES NOT produce an audible “CLICK”.
A.  Batteries low (battery-powered models).

Replace batteries (refer to battery replacement on page 136).

B.  Power failure (hardwire models).

Check power supply.

5.  Faucet delivers only a slow fl ow or dribble when sensor is 

activated.

A.  Water supply stop(s) are partially closed.

Completely open water supply stop(s).

6.   Faucet  DOES NOT stop delivering water or continues to drip after 

user is no longer detected.

A.  Faucet is not working properly.

Clean sensor window; if problem persists contact Sloan Technical 

Support (see below).

7.  LED indicator blinks RED when faucet is in use.

A.  Batteries low (battery-powered models).

Replace batteries (refer to battery replacement on page 136).

8.  The water temperature is too hot or too cold on a faucet 

connected to hot and cold water supply lines.

A.  Supply stops are not adjusted properly. 

Adjust supply stops.

B.  For models with integral side mixing valve–mixing valve is set 

improperly for the water temperature desired.

Rotate mixing valve handle clockwise to decrease water temperature or 

counterclockwise to increase water temperature.

C.  Inadequate hot water supply.

Adjust supply stops.

CARE AND CLEANING

DO NOT USE

 abrasive or chemical cleaners (including chlorine bleach) to 

clean faucets that may dull the luster and attack 

the chrome or special decorative fi nishes. Use 

ONLY

 mild soap and water, then wipe dry with 

clean cloth or towel.
While cleaning the bathroom sink, protect the 

faucet from any splattering of cleaner. Acids and 

cleaning fl uids will discolor or remove chrome 

plating.

When assistance is required, please contact 

Sloan Technical Support at: 1-888-SLOAN-14 

(1-888-756-2614).

TROUBLESHOOTING GUIDE

Faucets and  Soap Dispensers

Repair Parts and Maintenance Guide

151

The information contained in this document is subject to change without notice.

BASYS

®

 

Capacitance Sensing Activated

REPLACE FILTER

Disconnect solenoid wire from 

control module.

Turn solenoid caddycounterclockwise 

lining up arrows on control module 

and solenoid caddy assembly.

Remove solenoid caddy assembly 

from control module by pulling 

straight out.

Remove fi lter from solenoid caddy 

assembly.

Remove new fi lter from control 

module cover.

Snap new fi lter onto solenoid 

caddy assembly.

Insert solenoid caddy assembly into 

control module lining up arrows. 

Turn solenoid caddy assembly 

clockwise 45º.
Reconnect solenoid caddy wire to 

control module.

Faucets and

Soap Dispensers

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9/18/17   7:54 AM

Summary of Contents for BASYS EFX-8XX SERIES

Page 1: ...617 A Bak Chek Tee Assembly 11 0335023 EAF 23 A Splitter 12 0335024 EAF 24 A 11 13 16 300 mm Extension Cable 0335025 EAF 25 A 47 1 4 1200 mm Extension Cable 0335015 EAF 17 A 126 3200 mm Extension Cabl...

Page 2: ...partially closed Completely open water supply stop s 7 Faucet DOES NOT stop delivering water or continues to drip after user is no longer detected A Faucet is not working properly B Clean sensor wind...

Page 3: ...RANGE ADJUSTMENT BATTERY REPLACEMENT NOTE Replace battery when LED1 indicator flashes RED each time faucet is in use or when faucet stops functioning LED1 is identified by the battery symbol NOTE Turn...

Page 4: ...ec Activate 12HR Deactivate Activate 24HR 1x 24 sec 1x 2x 3x Steps to Default IR Function Activate Function Setting Clic IR Activation Cover IR clic approximately for 2 sec until LED will flash GREEN...

Page 5: ...blinking Fast Toggle Battery Check after Start Up LED1 on for 2 sec if battery greater than 3 5V Line Power Check after Start Up LED3 on for 2 sec if line power greater than 3 5V IR Adjust Process LE...

Page 6: ...lide on crown and secure in 2 places NOTE Turning off water is not necessary due to integrated automatic stop valve Retrieve spray removal tool located near the spray insert Insert spray removal tool...

Page 7: ...ated A Water supply stop s are partially closed Completely open water supply stop s 6 Faucet DOES NOT stop delivering water or continues to drip after user is no longer detected A Faucet is not workin...

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