Repair Parts and Maintenance Guide
144
The information contained in this document is subject to change without notice.
BASYS
®
Infrared Sensor Activated
1. Red LED in spout does not blink 2 seconds after battery
installation.
A. Battery placement incorrect or batteries have been discharged.
B. Ensure batteries are installed properly. Check the orientation of each
battery matches the positive (+) and negative (–) symbols shown on
the battery compartment.
2. Faucet DOES NOT function.
A. Adhesive packaging label affi xed over sensor eye.
B. Remove adhesive label from sensor eye.
3. Faucet delivers water in an uncontrolled manner.
A. Faucet is not working properly.
B. Clean sensor window; if problem persists contact Sloan Tech Support.
4. Faucet DOES NOT deliver any water when sensor is activated.
INDICATOR: Solenoid valve produces an audible “CLICK”.
A. Water supply stop(s) closed.
Open water supply stop(s).
B. Strainer is clogged.
Remove, clean, and reinstall strainer. Replace strainer, if needed (refer
to page 131).
5. Solenoid valve DOES NOT produce an audible “CLICK”.
A. Batteries low (battery powered models).
Replace batteries (refer to battery replacement on page 130).
B. Power failure (hardwire models). Check power supply.
6. Faucet delivers only a slow fl ow or dribble when sensor is
activated.
A. Water supply stop(s) are partially closed. Completely open water
supply stop(s).
7. Faucet DOES NOT stop delivering water or continues to drip after
user is no longer detected.
A. Faucet is not working properly.
B. Clean sensor window; if problem persists contact Sloan Tech Support
(see below).
8. LED indicator blinks RED when faucet is in use.
A. Batteries low (battery powered models).
B. Replace batteries (refer to battery replacement on page 132).
9. The water temperature is too hot or too cold on a faucet
connected to hot and cold water supply lines.
A. Supply stops are not adjusted properly. Adjust supply stops.
B. For models with integral side mixing valve–Mixing valve is set
improperly for the water temperature desired. Rotate mixing valve
handle clockwise to decrease water temperature or counterclockwise
to increase water temperature.
C. Inadequate hot water supply. Adjust supply stops.
CARE AND CLEANING
DO NOT USE
abrasive or chemical cleaners
(including chlorine bleach) to clean faucets that
may dull the luster and attack the chrome or
special decorative fi nishes. Use
ONLY
mild soap
and water, then wipe dry with clean cloth or towel.
While cleaning the bathroom sink, protect the
faucet from any splattering of cleaner. Acids
and cleaning fl uids will discolor or remove
chrome plating.
When assistance is required, please contact
Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).
TROUBLESHOOTING GUIDE
Faucets and Soap Dispensers
Repair Parts and Maintenance Guide
145
The information contained in this document is subject to change without notice.
2x +
1x 5 sec
1x
2x
3x
4x
6x - Factory Setting
7x
8x
5x
2x +
1x 5 sec
2x +
1x 5 sec
1x
2x
3x
4x
6x - Factory Setting
7x
8x
5x
2x +
1x 5 sec
Wait, until LED fl ashes GREEN.
2x +
1x 5 sec
1x
2x
3x
4x
6x - Factory Setting
7x
8x
5x
2x +
1x 5 sec
2x +
1x 5 sec
1x
2x
3x
4x
6x - Factory Setting
7x
8x
5x
2x +
1x 5 sec
BASYS
®
Infrared Sensor Activated
Factory setting is appropriate for the majority of applications and
should not require resetting unless under extreme situations: high
refl ection or low light.
IR Activation (see previous page).To enter programming mode place fi nger
on IR clic for 2 times then remove. Light on side of crown should blink to
indicate programming mode.
SENSOR RANGE ADJUSTMENT
BATTERY REPLACEMENT
NOTE: Replace battery when LED1 indicator fl ashes RED each time
faucet is in use or when faucet stops functioning. LED1 is identifi ed
by the battery symbol.
NOTE: Turning off water is not necessary.
Remove crown by loosening 2 hex screws located on
underside of spout and slide crown down and lift off.
NOTE: Screw is captive within faucet body and will
NOT fall out.
UNLOCK
LOCK
LOCK
RED LED
UNLOCK
UNLOCK
LOCK
LOCK
RED LED
UNLOCK
UNLOCK
LOCK
LOCK
RED LED
UNLOCK
Cover IR clic until LED fl ashes RED 4 times - hold IR clic on until LED
fl ashes 1 time to 8 times from minimum to maximum range. See diagram
below. Release when requested range is reached.
Remove red cover over the battery. Remove battery holder from the faucet
body. Replace battery in the holder. Holder drops into the faucet body.
Place the red cover over the battery.
Slide on crown and secure in 2 places.
Faucets and
Soap Dispensers
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