Troubleshooting • Page 10
Troubleshooting
Before you try anything else:
•
Make sure that everything is connected properly.
•
Make sure that all of the cables are firmly connected.
•
Make sure that everything is plugged in and turned on.
I don’t understand what the lights on the front of Slingbox SOLO mean. Is something
wrong?
There are three LED lights on the front of Slingbox SOLO.
No. This is normal.
I can’t change some settings/preferences, they’re grayed out
Some settings or preference buttons may be grayed out if you’re watching something in SlingPlayer. Click the
Stop button in SlingPlayer’s main window to stop the video and to enable these buttons. Buttons may also be
grayed out if the Setup Assistant is running.
SlingPlayer Remote won’t control my device, but I can see video
Your IR emitter may not be positioned so that it can signal your device’s infrared sensor. Use a flashlight to locate
the infrared sensor on your set-top box or other video device. The infrared sensor is on the front of your device,
usually behind a dark, sometimes reddish plastic window. If you don’t see the sensor, shine a flashlight through
the window and look for a small bulb similar to the one on the end of the emitters.
The emitter
The infrared sensor
