Troubleshooting
Can not power on
•
The battery may be exhausted, please recharge the battery.
Files can not be transferred to the player
•
Check if the driver is installed correctly in the computer
by disconnecting and then reconnecting the player to the
computer
•
Check the connection between the player and PC, and
USB cable is properly connected.
No sound from the headphones
•
Please ensure the volume is turned up, and the
headphones are properly connected.
•
Can not record
•
Check if there is enough memory and battery capacity.
Display is in the wrong language
•
Please ensure you selected the correct language from the
“Settings”
menu.
The buttons do not work
•
Slide the
[POWER]
switch to the left to unlock the player.
•
Many digital cameras and image editing softwares add
player from loading the images. Try to eliminate them by