17
Troubleshooting
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding
obstructing the movement of the base.
•
Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and
power cords are properly connected.
•
Unplug the base for 1 hour to reset the electronic components.
electrical surge protector is recommended).
•
Remove and replace full batteries in the remote control and re-pair the remote to the base (see page 11).
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Customer Service Center: 8-800-200-40-90
If one or more functions on the bed base have stopped operating
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