TROUBLE SHOOTING
Not working
No power supply.
Bad functioning
Water full indicator flashes.
No air intake
Is the air filter clogged?
Loud noise when running
Is the filter clogged?
Problem
Possible Cause
Solution
E2
Is the machine put in the plat place?
Humidity sensor problem.
Environmental humidity is below 20%.
Environmental humidity is above 90%.
FUNCTIONING TEMP.
41℉ ≤ Ambient Temp. ≤100 ℉
When the ambient temp. is lower or higher than the functioning temp., the dehumidifier
will stop operating.
When the machine is working between the ambient temperature of 41℉ and 61℉
,
the
compressor will automatically defrost at intervals.When defrosting, the compressor
will stop and the fan will keep running.
BEFORE CALLING FOR CUSTOMER SERVICE
Before contacting the professional service, you can take a time to review the Trouble
Shooting List that includes common occurrences that are not the result of defect in
workmanship or materials as below.
LO
HI
CL
CH
Room temperature ˂ 41℉, or ˃ 100 ℉.
Is the intake duct or discharge duct
obstructed?
Is the filter clogged?
Low temperature protection, the
environmental temperature<41℉.
High temperature protection, the
environmental temperature>100℉.
Connect to a functioning outlet and
switch on.
Drain water tank and reset it, or re-
position the water tank to right place.
Clean the air filter as instructed.
Wash the filter.
Put the machine on the plat ground.
Change a sensor.
The dehumidifier shuts down for
self- protection.
Self-protection designed to protect
the unit. Can not work under such
temperature.
Remove the obstruction from the
discharge duct or intake duct.
Wash the filter.