CUMEO
18 OVERVIEW GLIDER
1 Stem lines
2 Top lines
3 Bottom sail
4 Cell openings
5 Top sail
6 Trailing edge
7 Nameplate
58
Risers
2 + 2 Guarantee
59
EN
19 2+2 GUARANTEE
skywalk is offering its customers a brand new Guarantee. This Guarantee applies to
all customers who have purchased a Glider after 01.07.2007, and further extends the
current skywalk Guarantee. We are calling it the skywalk 2+2 Guarantee.
The skywalk 2+2 Guarantee covers material or workmanship defects and applies to all
authorized, (DHV seal of approval or CEN) privately used equipment. Professionally used
gliders (for instance Flight Instruction School Gliders and commercially utilized Tandem
gliders) are not included in the guarantee. No warranty claim is available for: Normal
wear and tear insufficient maintenance, improper storage, treatment or handling with
chemicals of any kind accidents or purposefully crashing into obstacles any behaviour
which is purposefully damaging to the glider In order to activate the guarantee, the
customer must send the completed skywalk Guarantee Card within 14 days back to
skywalk, or simply complete the on-line formula on the skywalk homepage. In the case
of damage the Glider should be sent to skywalk at the customers expense with a copy
of the sales contract. Guarantee decisions and Guarantee repair will be carried out
exclusively by skywalk. If a Guarantee is warranted, skywalk will carry out all decisions
regarding repair, parts exchange or product replacement (possibly with discount- new
for your old glider)
The Guarantee is valid until 2 years after the date of purchase. If a complete Glider
check is performed by skywalk or by a skywalk authorized check center (current listing
under (www.skywalk.org/dealer) according to rigorous skywalk guidelines within two
years of purchase, then skywalk will extend the 2+2 Guarantee for two more years, so
to speak, to a 4 year Guarantee. skywalk strives to find the optimal solution for each
individual customer, and where applicable is prepared to undertake further actions as
a gesture of goodwill to our customers.
Please register: www.skywalk.org
