Release 1.0
CONFIDENTIAL AND PROPRIETARY
Installation Guide
25
Appendix
A
Provision of Service. Your purchase of SkyMate Communicator or other equipment does
not mean that we must provide Services to you. We may decide not to provide Services to
you for any lawful reason. We may request that you provide us with any information we
reasonably require to determine whether you qualify for Services. Some Services may not
be available or may operate differently in certain international areas.
Credit Verification. You must have and keep satisfactory credit to receive and continue to
receive Services. We will verify your credit before agreeing to provide Services to you and
we may verify your credit at any time while we provide Services to you. Credit verification
may include a review of credit reports that we receive from commercially available credit
bureaus. We may require a guarantee of payment by an individual or entity approved by us.
If at any time we determine, in our sole discretion, that payment for Services may not be
made when due, we may suspend Services to your Communicator and require that you
provide payment on account or a guarantee of payment before we resume Services.
Changes to Agreement. We may change this Agreement at any time (but see Service Plan).
Any changes to the Terms are effective when we publish the revised Terms. If you use our
Services or make any payment to us on or after the effective date of the changes, you accept
the changes. If you do not accept the changes, you may terminate Services (but see
Termination and Changing Service Plans). For purposes of the Agreement, "use" includes
keeping the right to access SkyMate Services by not terminating Services. You may not
modify the Agreement except for your Service Plan (see Termination and Changing Service
Plans).
Service Plan. We may offer non-identical Service Plans to different individuals or entities.
Services and coverage under some Service Plans may be more limited than available under
other Service Plans. Your Service Plan sets out the charges for Services and is your Service
Plan until that Service Plan is changed, you switch to a different Service Plan, or your
Services terminate.
Changing Service Plans. You may change to a different Service Plan no later than 15 days
before the end of the current billing cycle. Any change is effective at the start of your next
full billing cycle. If you change or add a different Service Plan or service feature and the
change is effective prior to the start of your next full billing cycle, you will be invoiced a
prorated amount. We may require a service charge for implementing any change directed
by you as well as the Service Plan or optional service features you select.
Use of Services and Equipment; Availability. You must be at least 18 years old to subscribe
to our Services. We may require you to provide proof of your age and identity. Services and
equipment may not be used for any unlawful, fraudulent or abusive purpose. By requesting
Services, you agree that you will not use Services and equipment in any unlawful,
fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone.
Services are available within the operating range of the ORBCOMM Satellite Network.
Coverage and quality of Services may be affected by conditions within or beyond our
control, including atmospheric, geographic, or topographic conditions. We do not
guarantee that there will be no interruptions or delays in Services. Username. We assign a
Username to the Communicator used by you on the SkyMate system. We may change the
Username without compensation by giving you prior notice. You do not own the
Username. You may not modify the Username we program into any equipment, transfer or
duplicate the Username to any equipment other than that authorized by us. Activation Fee.
You may be required to pay a non-refundable activation fee when you activate a new
account, have us switch a Username to a different Communicator, we activate a different
Communicator on your existing account or your Service Plan says so. Details on any
applicable activation fee are set out in your Service Plan or can be obtained by calling
SkyMate Customer Care. Usage accounting. SkyMate will keep an accounting of the
number of email and data characters used by you during the billing cycle. This will be used
to determine your billing amount. Monitoring messages that are sent autonomously from a