21
Troubleshooting
11
PROBLEM
No display on front panel
No sound or picture, but the
front panel red light is ON
No sound or picture
Bad picture/Blocking error
No picture (Video)
The Remote Control is
not working
POSSIBLE CAUSES
Powercord is not plugged in
The unit is in standby mode
The satellite dish is not
pointing at the satellite
No signal or weak signal
The satellite dish is not
pointing at the satellite
Signal is too strong
Satellite dish is too small
LNB noise factor too high
The LNB is faulty
The system is connected by
SCART cable and TV is not in
AV/EXT mode
Battery Exhausted
RCU is aimed in the wrong
direction
WhAT TO DO
Check powercord is plugged properly into
power socket
Press the standby button
Adjust the dish
Check the Signal Level in the Antenna
Setup menu
Check the cable connections, LNB and
other equipment connected between the
LNB and receiver, and/or adjust the dish
Adjust the dish
Connect a signal attenuator to the LNB
Change to a larger dish
Change to an LNB with lower noise factor
Change the LNB
Select AV/ EXT mode on the TV
Consult the manufactures instruction
manual
Change the battery
Aim the RCU at the unit, and make sure
there are no obstacles between the front
panel and RCU
Technical Support: http://technical.philex.com
Customer Careline: 0901 293 0038
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Technical Support: http://technical.philex.com
