Sky Broadband Hub User Manual Download Page 1

Now your Sky Broadband Hub is 
set up, you need to connect all 
your devices to your broadband. 
Don’t forget your Sky TV.

Every device is different. But 
here’s how you usually connect to 
WiFi with a password:

Click or tap the WiFi icon. 

Choose your network from 
the list and type in your 
password (it’s on the back of 
your hub or Connect card).

Or, connect with WPS instead, 
if your device has a WPS (Wi-Fi 
Protected Setup

TM

) button:

         Turn on WPS on your device. 

Hold the WPS button             
on the side of your hub for 
a few seconds, until it starts 
flashing amber 
 
If it works, the WPS light will 
go green       . If it goes amber 
or red, it hasn’t worked.

Login to your hub using a device 
that’s connected to your WiFi to 
change your settings (like your 
WiFi name or password). 

Type 

192.168.0.1

 into a 

browser address bar.

The username is 

admin

 and 

the password is your WiFi 
password (unless you’ve 
changed them).

Changing your WiFi name or 
password will disconnect all 
your devices from your WiFi, so 
you’ll need to re-connect them. 
Go to 

sky.com/wifipassword 

 

for more info.

Followed these steps but your 
hub’s still not working?
•       Check the 

My Sky

 app

 

•       Go to

 sky.com/hubsetup 

 

 
It’s easy to reset your hub if you 
need to. 
 
Hold

         Reset

 on the back of 

your hub until the power light 
flashes green (about 10 seconds).
Don’t unplug or switch off your 
hub while it resets. The power 
light will go green when it’s done.

        Sky Broadband Shield

Your broadband comes with Sky 
Broadband Shield.

It lets you control what your 
family can see or do online, on any 
device that’s hooked up to your 
WiFi. 

And it protects you against 
malware and phishing websites, 
which could damage your devices 
or steal personal details.

Go to 

sky.com/shield

 to find out 

more.

Go to 

sky.com 

or the 

My Sky 

app 

to manage your account, check 
your bills, get help and much 
more.

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For more detailed instructions 
go to: 

sky.com/connectdevices

 

for more help.

© Sky group of companies 2020.
Sky, Sky Broadband, Sky Broadband Shield and MySky app are trade 
marks owned by the Sky group of companies.
This product is exclusively for use in the UK, Channel Islands and Isle 
of Man and must only be used indoors.
SKY CP LIMITED, GRANT WAY, TW7 5QD UNITED KINGDOM
PKG-001081-00 Rev.3                                                                     14 Feb 2020

1

Model: SR203UK

2

Let’s get your  

Sky Broadband Hub

up and running.

Take the power cable from 
the box.

Plug the blue end into the 
blue port on the back of your 
hub.

Then plug the other end into 
the mains and switch on.

The power, internet and wifi 
lights on the front of your 
hub should go green after a 
few minutes

You’re good to go.

Need more help setting up? 
Go to 

sky.com/hubsetup

Take the grey cable from the 
box.

Plug one of the purple ends 
into the left or top port of 
the phone socket. 

Plug the other purple end 
into the purple port on the 
back of your hub.

OR

Summary of Contents for Broadband Hub

Page 1: ...Model SR203UK Ready Set Go Let s get your Sky Broadband Hub up and running ...

Page 2: ... the box it can be any time up to midnight Sky Broadband Hub Some paperwork Grey cable Microfilter Power cable Warning Please read the Important safety and product information leaflet before installing or using your hub Your activation date What s included ...

Page 3: ...and light Wi Fi Protected SetupTM Broadband Telephone Power Ethernet Reset WiFi name and password details Your hub works best if you leave it switched on all the time Don t worry if it feels warm that s normal You Sky Broadband Hub ...

Page 4: ...s into your home and thicker than the others Unplug whatever s plugged in Phone cables broadband equipment splitters and so on If your phone socket looks like this with two ports skip to the If your phone socket has two ports section overleaf OR Find your phone socket ...

Page 5: ...one port on the microfilter Take the microfilter from the box Plug it into the phone socket Take the power cable from the box Plug the blue end into the blue port on the back of your hub Then plug the other end into the mains and switch on The power internet and wifi lights on the front of your hub should go green after few minutes You re good to go Need more help setting up Go to sky com hubsetup...

Page 6: ...he mains and switch on The power internet and wifi lights on the front of your hub should go green after a few minutes You re good to go Need more help setting up Go to sky com hubsetup Take the grey cable from the box Plug one of the purple ends into the left or top port of the phone socket Plug the other purple end into the purple port on the back of your hub OR ...

Page 7: ...t and type in your password it s on the back of your hub or Connect card Or connect with WPS instead if your device has a WPS Wi Fi Protected SetupTM button Turn on WPS on your device Hold the WPS button on the side of your hub for a few seconds until it starts flashing amber If it works the WPS light will go green If it goes amber or red it hasn t worked 1 2 1 2 Connecting your devices For more d...

Page 8: ... ve changed them Changing your WiFi name or password will disconnect all your devices from your WiFi so you ll need to re connect them Go to sky com wifipassword for more info It s easy to reset your hub if you need to Hold Reset on the back of your hub until the power light flashes green about 10 seconds Don t unplug or switch off your hub while it resets The power light will go green when it s d...

Page 9: ...d Your broadband comes with Sky Broadband Shield It lets you control what your family can see or do online on any device that s hooked up to your WiFi And it protects you against malware and phishing websites which could damage your devices or steal personal details Go to sky com shield to find out more Help Security ...

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