Sky+HD DRX780 User Manual Download

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Discover a world of entertainment

About on demand programmes

Seeing what’s available to watch

Watching an on demand programme

About your downloaded programmes

Managing your usage

Restricting viewing

Opting out

On Demand Download Format

Ordering entertainment from Sky Store

Watching Sky Store rentals

Sky Store Buy & Keep

Paying for Sky Store programmes

Summary of Contents for DRX780

Page 1: ...uide designed to help you get the most from your Sky HD box Whether you need to make sure you re set up correctly or simply want to learn more about all the great things your box can do all the information you need is right here in one place ...

Page 2: ...e of over 60 HD channels depending on your Sky TV subscription Up to 60 hours of HD storage on your Sky HD box or up to 350 hours of HD storage if you have a Sky HD 2TB box Easy access to On Demand with built in Wi Fi connectivity selected models only Follow this guide to find out more about your Sky HD box ...

Page 3: ...Fi Sky HD 2TB and Sky HD 1TB Model DRX895 Sky HD Model DRX890 DRX780 Samsung HD Pace HD This user guide does not apply to Sky HD boxes manufactured by Thomson All references to the Sky HD box in this guide also apply to the Sky HD 2TB box and Sky HD 1TB and the product images in this user guide reflect the Sky HD box with built in Wi Fi Some features are not available on DRX780 Samsung HD and Pace...

Page 4: ...ng live TV page 24 Recording with Sky page 26 Discover a world of entertainment page 31 Managing your recordings page 53 Contents Other services page 68 Get the most from Sky HD page 71 Your Sky HD box connections page 97 Green stuff page 103 For your safety page 107 2 ...

Page 5: ...ammes 30 Discover a world of entertainment About on demand programmes 33 Seeing what s available to watch 34 Watching an on demand programme 37 About your downloaded programmes 38 Managing your usage 38 Restricting viewing 39 Opting out 40 On Demand Download Format 41 Watching Sky Store rentals 42 Watching Sky Store programmes 43 Sky Store Buy Keep 44 Paying for Sky Store programmes 45 Ordering en...

Page 6: ...s 86 Skipping to bookmarks 87 Starting playback from a bookmark 87 Setting up and resetting your remote 88 If the set up didn t work 89 Alternative set up 89 Replacing the batteries 90 Adding additional subscriptions 91 Adding channels that aren t listed in Sky Guide 92 Watching your added channels 92 Changing the picture settings 93 HDMI One Touch Play 94 Copying programmes to video DVD 95 Changi...

Page 7: ...HD box 3 Turning your Sky HD box on and off 4 Your viewing card 5 Connecting your Sky HD box to your broadband router 6 Your Sky HD remote 7 Your Sky HD remote and your TV 8 Changing the volume 9 Changing channels 10 About the Now Next Later banner ...

Page 8: ...means you can store 1180 hours of SD content and 350 hours of HD content Sky also allows you to record two programmes at once pause and rewind live TV as well many more features Plus you can set your Sky HD box to record a TV show when you re not in front of your TV using the Sky app or online at sky com We re continually looking for ways to make improvements for our customers and so the software ...

Page 9: ...ecording or playing back programmes Wi Fi Protected Setup WPS button for quick and easy connection to your broadband router selected models only lights white when a wireless connection is established lights green when you re online using the phone line lights red when the remote is used lights green when the box is on amber when the box is in standby and red when the box is off rewinds a recording...

Page 10: ...witch from a DVD player or games console See page 94 and sky com onetouch for more information Unfortunately this feature is not available on Samsung HD Pace HD or DRX780 boxes To save power and money please put your Sky HD box into standby mode when you re not using it See Saving energy with standby page 104 to read about your Sky HD box s automatic energy saving mode Your Sky HD box must be on o...

Page 11: ...f your Sky HD box There s no need to remove the viewing card unless it s faulty or has expired Please remember these cautions Don t remove or re insert the viewing card unnecessarily Don t bend the viewing card Keep the card away from heat and sunlight Keep the card dry Never clean it with fluids use a soft dry cloth Keep the card away from small children and pets 4 Your viewing card 9 ...

Page 12: ... Password using your remote control and press select 3 Select the name SSID of your broadband network from the list provided This can usually be found on the back or bottom of the broadband router next to the password 4 Enter the password using your remote control and press select to connect C If you prefer to connect your broadband router using a WPS PIN then just select Connect with WPS PIN from...

Page 13: ...ecording stops playback of a recording select on screen options enter channel numbers or select menu options press before entering a radio channel number turns your Sky HD box on to standby or off and turns your TV on and off sets your remote to control your Sky HD box sets your remote to control your TV shows Box Office programmes shows the Sky Homepage turns your TV s sound on and off changes yo...

Page 14: ...MI input for your Sky HD You can even quickly switch from a DVD player or games console See page 94 and sky com onetouch for more information Unfortunately this feature is not available on Samsung HD Pace HD or DRX780 boxes The Sky installer should have already set up the remote for you If you change your TV you need to reset the remote to work with your new TV See Setting up and resetting your re...

Page 15: ...s one at a time press the channel button on your remote and wait for the channel to change If you know a channel s number you can enter it on the remote to jump straight to that channel For example enter the sequence 5 0 1 for Sky News Use the mute or vol button for volume control Change channels one a time with ch Or by channel number with the number buttons 9 Changing channels 13 ...

Page 16: ...anner throughout this guide most importantly What s on your favourite channels page 75 Finding out more about a programme with the i button page 21 Recording without interrupting what you re watching page 27 When you re watching a live TV programme you can press the back up button on your remote control to jump to the TV Guide The yellow highlight will appear on the channel you have last viewed Al...

Page 17: ...V Guide 4 Finding a specific channel in TV Guide 5 Seeing what s on the HD channels 6 Identifying HD programmes 7 Going back to the channel you last watched 8 Finding out more about a programme with the i button 9 Codes used in the programme information banner 10 Finding and listening to radio channels ...

Page 18: ...arch Search for anything including an actor director sports team title or any other word New Recommended Discover new entertainment series the latest unmissable on demand TV shows and find suggestions of TV shows and movies you might enjoy Sports Browse through all the sports that are on now or coming soon TV Box Sets Discover the shows everyone is talking about with a wide range of box sets avail...

Page 19: ...Option How to get there Description Box Office order Sky Box Office movies sports and events Radio listen to and record digital radio channels Interactive play games get up to date information Parental change your PIN set viewing restrictions limit spending Options set up your favourite channels turn on subtitles Settings change picture and sound settings see your Sky HD box details scroll right s...

Page 20: ...get to a different Sky Guide page press one of the coloured buttons shown at the bottom of the screen top menu use left right to highlight the option you want then press select Press to leave the screens and go back to what you were watching Use or up to jump back to the previous level e g from the listings to the middle menu Pressing backup from All Channels will take you to the Homepage screen a...

Page 21: ...own a page at a time by pressing ch To see what s on later on that channel keep pressing right To see what s on up to 7 days in advance on that channel use the yellow 24 Hours and blue 24 Hours buttons Radio channel numbers start with a zero for example 0101 4 Finding a specific channel in TV Guide Watching the TV you love 19 ...

Page 22: ...ogramme broadcast in High Definition will have the letters HD in its programme information bar While watching the programme press i on your remote From the Sky Guide listings just highlight the programme and check the programme information in the top left corner In full screen mode highlight the programme and press i HD programmes are highlighted in yellow in the TV Guide listings so they re easie...

Page 23: ...mply highlight a programme to show its details in the top left corner you don t need to press i here To find out about programmes in other parts of Sky Guide press i when you re watching a programme either live or recorded when a programme is highlighted in the Now Next Later banner with the on screen programme information banner you can use the left and right arrows to surf to any other programme...

Page 24: ...ching TV with subtitles or audio description page 82 W This programme is shown in widescreen For HD programmes this code won t be shown although all HD programmes are shown in widescreen Rating codes U Universal suitable for all audiences including young children PG Parental guidance is recommended Some discretion may need to be applied as to the suitability of the film for younger or impressionab...

Page 25: ...en you see the radio channel you want to listen to You can see the entire list of radio channels as follows 1 Press services scroll left to Radio in the top menu and press select 2 Highlight the radio channel you want and press select to tune in or press record to record the channel See Recording radio channels for more details page 66 Radio channels are also listed in TV Guide under the All Chann...

Page 26: ...24 Pausing and rewinding live TV 1 Saving after pausing or rewinding live TV 2 Changing how far back you can rewind live TV ...

Page 27: ...ars next to the programme name and the recording is stored in your Planner You can choose the Instant Rewind length as follows 1 Press services for Options press down then select the Sky Setup tab 2 Highlight Instant Rewind and select either Off 5 15 30 or 60 minutes 3 Press the green button Save Settings when you re done Remember if you rewind for 30 minutes for example your Sky HD box has to hav...

Page 28: ...cording with Sky 1 Recording without interrupting what you re watching 2 Recording from Sky Guide listings 3 Recording from anywhere you go 4 Recording a promoted programme 5 Setting reminders for programmes ...

Page 29: ...ies Highlight Record Once or Record Series by pressing up down then press select The symbol appears next to the programme title When you select Record Series Sky will record the entire series For any Sky HD with Smart Series Link it will also record the next series when it becomes available That way you ll never miss the new series of your favourite shows Smart Series Link is not available on DRX7...

Page 30: ...ny Sky HD box with Smart Series Link it will also record the next series when it becomes available Smart Series Link is not available on DRX780 boxes Highlight Record Once or Record Series by pressing up down and press select The symbol appears next to the programme You can set your Sky HD box to record using the Sky app on your mobile phone and tablet even when you re not at home Or you can go to...

Page 31: ...p a recording for that programme or series without having to search for it in TV Guide or Now Next Later listings Press the green button before the end of the advert to first set up a reminder then follow the on screen instructions to record the programme 4 Recording a promoted programme Recording with Sky 29 ...

Page 32: ...tarts the reminder message appears Press select to tune to the programme Press record to start recording the programme Press back up to carry on with what you were watching If broadcasters change their schedule within six hours of the affected programme starting your reminders are automatically updated If you have set an On Demand programme to download go back to watch live TV then when the progra...

Page 33: ...e to watch 3 Watching an on demand programme 4 About your downloaded programmes 5 Managing your usage 6 Restricting viewing 7 Opting out 8 On Demand Download Format 9 Ordering entertainment from Sky Store 10 Watching Sky Store rentals 11 Sky Store Buy Keep 12 Paying for Sky Store programmes ...

Page 34: ...32 13 Ordering entertainment from Sky Box Office 14 Watching your favourite sports 15 Suggestions 16 Searching for programmes ...

Page 35: ...n demand So to get the full service including access to Catch Up TV just connect your Sky HD box to your broadband router Content depends on your Sky TV subscription If your Sky HD box has built in Wi Fi connectivity DRX890W and DRX895W models only then you can connect it directly to your broadband router via W Fi See Connecting your Sky HD box to your broadband router page 10 for more information...

Page 36: ...your suggested shows here see page 49 for more details Catch Up TV has a selection of the very latest shows including Sky channels BBC iPlayer and 4OD TV Box Sets contains a wide choice of current and classic TV including entire series to watch whenever you w ant Sky Movies On Demand has a huge choice of movies for Sky Movie pack customers to enjoy including the latest premieres Sky Store There s ...

Page 37: ...nner Where the programme is available in HD and SD dependent on your subscription you can choose which version to download Use the up down arrows to highlight your choice and press select Use the On Demand download format setting in the Settings Customise menu to choose whether this option is displayed Find out more about this setting on page 41 A notification will appear on screen when the progra...

Page 38: ...ll list of programmes available The most recently added programmes appear at the top of the list 3 In the list use the up down arrows to highlight a programme A summary of the programme appears in the top left of the screen 4 Press the i button for more detailed programme information 5 If available press the blue button View Trailer to show a mini trailer 6 Press select to watch the programme or p...

Page 39: ... away If not press select to start downloading the programme Step 2 If the programme you have chosen is available in HD and SD subject to your Sky subscription you will need to choose if you want to download the HD or SD version Use the up down arrow keys to choose an option then press Select Step 4 Your programme will be marked AVAILABLE when it s ready to start watching Just press select to get ...

Page 40: ...irst If you want to switch the order of downloads just press the green button to prioritise a programme Remember all On Demand downloads contribute to any monthly broadband usage allowance you may have We recommend that you check the programme size before you start a download by pressing i in the programme synopsis screen You can also check your monthly usage with your broadband provider Go to sky...

Page 41: ... PG if a PIN has been set up for this rating U if a PIN has been set up for this rating Your PIN will still be required to watch On Demand programmes whatever time you watch them if they were originally scheduled to be broadcast after the 8pm or 9pm watershed You can turn off the pre watershed PIN option for On Demand and all your recorded programmes To do this 1 Press services scroll left to Pare...

Page 42: ...d and use the left right arrow to choose OFF 3 Press the green button Save Settings when you re done 4 A confirmation message appears asking if you are sure you want to disable Pushed On Demand Please note The confirmation message only appears when turning the Enable Pushed On Demand setting off 5 Press select to confirm If it is turned off Pushed Demand Showcase programmes will be removed from yo...

Page 43: ...w are available when you choose to download the show you ll be prompted whether you want to download the HD or SD version SD only Where both SD and HD versions of a show are available the SD version will always be downloaded HD only Where both SD and HD versions of a show are available the HD version will always be downloaded The availability of this option is dependent upon your Sky subscription ...

Page 44: ...re details Here s how you order from Sky Store 1 Press tv guide on your remote to show the Homepage 2 Use the arrow keys to highlight the Sky Store tile and press select 3 Press left right to browse the categories available 4 Press select on the category you want to choose 5 Press left right to browse and then select on the show you want to buy or rent 6 Follow the instructions on screen you may b...

Page 45: ...it will be deleted from your planner This period of time is typically 48 hours but may be less than this If you don t watch any of the programme you will not be charged To check the amount of time you have left to watch a recording just highlight it in your Planner and press the i button You can also check out the disk space used or needed for the recording The amount of time that a show is availa...

Page 46: ...ible Sky HD box connected to your broadband router to enjoy Sky Store See Connecting your Sky HD box to your broadband router page 10 for more details Buy Keep is not available on Samsung HD Pace HD DRX780 There is no need to worry about space on your Sky HD box as you can archive your Buy Keep purchases within the Planner using the yellow Archive button Archiving movies you ve bought 1 Go to your...

Page 47: ... account at the next available payment date For rentals if you don t watch any part of the programme you won t be charged for it and it will be deleted For Buy Keep you will be charged after you ve entered your PIN For Sky Store terms and conditions go to sky com terms bk Discover a world of entertainment 45 ...

Page 48: ...ight to browse categories available 4 Press select on chosen category 5 Use up down arrows to search through available progra mmes 6 Press select to chose a programme you want to watch The purchase screen will then be displayed The guidelines for entering your pin and the way to pay for programmes are the same as with Sky Store You can also order Sky Box Office entertainment over the phone If for ...

Page 49: ...ontrol to move up down the listings one by one or press ch on your remote control to go up down one page at a time To watch a programme that is on now highlight it and press select or for programmes on later press to record or select to set a reminder The Live tab shows live sports that are on now or in the future across all channels Your Sky HD box will need to be connected to broadband to see li...

Page 50: ... set a reminder If there is more than one SD version of a programme available you will then see the Showings page where you can choose your preferred showing You can also filter the live tab to show your favourite sports Press the green button then use the up down arrow to highlight your favourite sport and press Select to see your chosen sport listings Press the green button a second time to retu...

Page 51: ...Scroll through the programmes selected from your Planner on the left hand side to see recommended TV shows or movies in the right hand column You may also enjoy Find out more about a suggested programme by pressing the right arrow on your remote to highlight the show or movie you want Then press select to see when it is next on live TV or if it is available on demand Discover a world of entertainm...

Page 52: ...atch or download If there are no recent programmes in your Planner for example if you ve just set up your Sky HD box you won t see any suggested programmes Suggestions will automatically appear once you have added some recordings or downloads You will see suggestions for recorded or downloaded programmes from entertainment sports movies news and popular genres from Sky and partner channels 15 Sugg...

Page 53: ...me areas of the Sky Guide Entering your search Use the number keys on your remote control to search for a word as though you were typing a text message For example press 2 once for A and twice for B and press 0 for space Press left to delete the last letter or back up to delete all the letters you have entered Press the red button to start a new Search when you are scrolling through the suggestion...

Page 54: ...y title Enter your search in the same way as Enhanced Search page 51 and press select to start your search Searching by genre You can narrow your search by choosing a genre such as Sports Movies or Kids and a sub genre such as Comedy Skipping between listings to see the results Unlike Enhanced Search the results separate the programmes on during the next 7 days from those recorded in your Planner ...

Page 55: ...r 3 Setting the Series Link function in your Planner 4 Choosing a recording to watch 5 Picking up from where you left the last recording 6 The Play symbol 7 Checking the remaining viewing time 8 Fast forwarding and rewinding 9 Pausing 10 Slow motion 11 Stopping playback 12 When recordings clash ...

Page 56: ...pt recordings 15 Cancelling current and future recordings 16 Deleting existing recordings 17 Undelete a recording 18 Keeping an eye on available disk space 19 Disk space warning 20 Recording radio channels 21 Adding extra time to the start and end of recordings ...

Page 57: ...ogrammes that are downloading or scheduled to download Recorded Shows recorded programmes that haven t been watched yet Deleted Shows recorded programmes that have been deleted Viewed Shows recorded programmes that have been watched even in part Purchased Shows programmes you ve purchased from Sky Store Archived Shows programmes you ve purchased and archived to watch later A Z Shows an A Z list an...

Page 58: ...ers of the first part of the title Just start typing in the ALL or A Z sections and programmes starting with that letter will be shown Use the number keys on the remote control to type Press 2 once for A and twice for B and press 0 for space Press left to delete the last letter or back up to delete all the letters you have entered Managing your recordings 56 ...

Page 59: ... with Smart Series Link it will also record the next series when it becomes available Smart Series Link is not available on DRX780 boxes Set the Series Link function in your Planner as follows or record a whole series as follows 1 Go to your Planner 2 Highlight a programme If it s part of a series the green option Series Link appears at the bottom of the screen 3 If you see the green option Series...

Page 60: ... plays the recording from the beginning End plays back the last 10 seconds of the recording This is handy if you want to check the whole programme was recorded Last Viewed joins the recording where it was stopped last time you watched it User Defined lets you choose where you want it to start for example press 2 to start playback two minutes into the recording Bookmark starts playback from bookmar...

Page 61: ...wing how far playback is into the programme You can show this symbol at any time by pressing play The symbol disappears after five seconds Press back up to remove it more quickly To see how long you have left until the end of the recording press select to display the Now Next Later banner This shows you the remaining viewing time in minutes Press back up to remove the banner 6 The Play symbol 7 Ch...

Page 62: ...l appears on screen To play a programme in slow motion press and hold play for two seconds Press play again to carry on in normal time To stop playback and go back to the channel you were watching before press stop or the Sky button To stop and go to your Planner press back up Playback also stops if you change channels or go into full screen listings such as TV Guide 9 Pausing 10 Slow motion 11 St...

Page 63: ... which of the recordings to keep To cancel an existing recording and replace it with the one you ve just requested press select To cancel the recording you just requested and keep the existing one press back up To see where all the programmes overlap and choose from the programmes already booked press the red button Show all other conflicting recordings In the next screen choose the recording you ...

Page 64: ... now won t delete the recording without asking you if you re sure When you re running out of disk space programmes marked for Keep won t be deleted See Keeping an eye on available disk space page 65 for details To further protect your recordings you can request a PIN is entered before a kept programme can be deleted For details on this using your PIN and setting parental control restrictions see H...

Page 65: ...y from your Planner You can Undelete programmes you ve deleted from the Deleted tab in your Planner just to the left of All See Undelete a recording page 64 for details To delete a programme go to your Planner Highlight the programme you want to delete and press yellow Delete If the programme is protected by being marked Keep you re asked if you re sure you want to delete it See Avoiding recording...

Page 66: ...red for new recordings You can chose to Permanently delete or Restore recordings in the Deleted tab To Permanently delete a recording 1 Go to your Planner 2 Use the left arrow scroll to highlight the DELETED tab 3 Highlight the programme you d like to Permanently delete and press the yellow button Permanently delete To Restore a recording 1 Go to your Planner 2 Use the left arrow scroll to highlig...

Page 67: ...dings without warning if there s not enough disk space for a new recording This means the oldest watched programmes in your Planner will be deleted when you run out of space to make sure future recordings can be made You can change this setting as follows 1 Press services for Options press down then select the Sky Setup tab 2 Highlight Disk Space Management and use the left right arrow to choose W...

Page 68: ... the number 4 Highlight Day and use the left right arrow to choose the day of the recording 5 Highlight Start Time and key in the start time of the recording with the number buttons Use the left right arrow to choose AM or PM Do the same for the End Time 6 Highlight Frequency and use the left right arrow to choose how often you want to record the channel 7 Press the yellow button Add Manual Record...

Page 69: ...either side of the scheduled recording as follows 1 Press services for Options press down then select the Sky Setup tab 2 Highlight Add to Start of Recording and use the left right arrow to choose how many minutes you want to add Do the same for the option Add to End of Recording 3 Press the green button Save Settings when you re done With a sequence of recordings happening directly after each oth...

Page 70: ...68 Other services 1 Going interactive 2 Playing games 3 Teletext ...

Page 71: ...usually red Some interactive services may need a phone line or broadband connection There is no charge for using the interactive Sky Customer Service screens but from there you can get to other interactive services that may be subject to charges You ll be informed about these changes before connecting Some games available under interactive are free of charge however online games may be subject to ...

Page 72: ...emember your Sky remote must be set up for use with your TV See Setting up and resetting your remote page 88 Use these buttons on your remote to control teletext Button Function text Enters text mode also exits text on some TVs back up Comes out of text mode 0 9 Text page number entry i information Text reveal select Text hold colours Fastext function From the teletext service press back up then S...

Page 73: ... a PIN for pre watershed playback 4 PIN controlled restrictions 5 Having more control over what the kids watch 6 Changing your PIN 7 About your PIN 8 Hiding adult content 9 Restricting rated programmes 10 Restricting specific channels 11 Controlling the use of charged services 12 PIN protecting kept programmes ...

Page 74: ...16 Finding subtitled or audio described programmes 17 Important information about Single Satellite Feed installations 18 Your mini TV setting 19 Saving bookmarks 20 Managing and deleting bookmarks 21 Skipping to bookmarks 22 Starting playback from a bookmark 23 Setting up and resetting your remote 24 If the set up didn t work 25 Alternative set up ...

Page 75: ...tional subscriptions 28 Adding channels that aren t listed in Sky Guide 29 Watching your added channels 30 Changing the picture settings 31 HDMI One Touch Play 32 Copying programmes to video DVD 33 Changing how the Circular Playback Display works ...

Page 76: ... available channels appears 2 Highlight a channel you want as one of your favourites and press the yellow button Favourite A tick appears next to the channel 3 Choose up to 50 channels and press the green button Save when you re done 4 See page 75 for details on navigating to your favourites Storing your favourites activates the blue button which you can also use to find the channel you were last ...

Page 77: ...see what s on your favourites without interrupting what you re watching just keep pressing the blue button The first channel you see when you press the blue button is the channel you last watched Press the blue button again to get to your favourites To view what s on your favourite channels in the TV Guide scroll left right on the middle menu to the Favourites tab Get the most from Sky HD 75 ...

Page 78: ...ight PIN on Pre Watershed Playback and select OFF Press green to save your settings There is a quick way to turn your PIN restrictions off and on without having to go into each screen 1 Go to Parental Control Change PIN 2 Press the blue button Turn off PIN restrictions The tabs Viewing Channel and Other are dimmed out meaning the PIN restrictions you specified under those options are turned off Pr...

Page 79: ...t into the Parental Control screens Change your PIN to a personal secret number that you ll remember easily Once you ve selected the Parental Control option scroll to the Change PIN tab and press select Now key in a new four digit number You ll have to enter it twice You can change your PIN from this screen whenever you want Keep your PIN secret to make it effective Once it s set you can have Sky ...

Page 80: ...em has to enter the PIN This is especially useful for programmes in your Planner as well as Sky Store Sky Box Office and On Demand programmes which are available outside the normal schedule 1 Go to Parental Control Viewing 2 Highlight the appropriate rating and press the red button Restrict on your remote A padlock symbol appears next to the category you choose as well as all the lower categories ...

Page 81: ...event Sky Store and Sky Box Office programmes being bought without your permission or prevent the use of interactive services that demand a call charge 1 Go to Parental Control Other 2 Highlight PIN Entry Before Going Online and use the left right arrow to choose ON Now anyone who wants to use the phone line within an interactive service subject to a call charge has to enter the PIN first 3 Highli...

Page 82: ...as to enter the PIN first 3 Press the green button Save Settings when you re done To turn these settings off just select OFF in step 2 above You can lock programmes stored in your Planner to avoid them being played back without your permission 1 Go to your Planner 2 Highlight the programme you want to restrict 3 If necessary press left right until you can see the red option Lock 4 Press the red bu...

Page 83: ...me wireless network If you d like to prevent the Sky app from connecting and controlling your Sky HD box you can turn this setting off 1 Go to Parental Controls Connectivity 2 Highlight Share what s on this box and use the left right arrows to choose OFF 3 Press the green button Save Settings when you re done To turn this setting back on at any time just select ON in step 2 above Get the most from...

Page 84: ...menu 1 Press services for Options press down then select the Subtitles tab 2 Press the down arrow to highlight Subtitles or Audio Description use the left right arrow to choose ON then press the green button Save Settings With the selection of automatically received On Demand programmes and recorded programmes if you turned on audio description at the time of recording it will be available but can...

Page 85: ...left right arrow to choose Audio Description or Subtitles This means programmes that have subtitles or an audio description are shown clearly with a white highlight in TV Guide Sky Store and Sky Box Office this does not apply to On Demand 3 Highlight Beep on Audio Description and use the left right arrow to choose ON This means when you tune to a programme with an audio description you hear a dist...

Page 86: ...rrow once so that Settings is highlighted 3 Now press select to highlight the Picture tab 4 Press 0 1 select in quick succession to enter the Installer menu 5 The Setup tab will then be highlighted within the Installer menu Press down to highlight Single Feed Mode within the menu 6 Press the right arrow once to turn Single Feed Mode to ON 7 Press the green button to Save Settings and the Single Fe...

Page 87: ...dio To turn your mini tv off 1 Press services for Options press down then select the Customise tab 2 Under Mini TV Mode press left right to choose OFF The mini TV disappears and the programme audio is muted 3 Press the green button to confirm Save Settings Sky Guide page with mini TV disabled Get the most from Sky HD 85 ...

Page 88: ... back A list of bookmarks appears showing their place in the programme Highlight a bookmark to see a short reminder clip of 10 seconds To play the recording from the highlighted bookmark press select To remove the highlighted bookmark press the yellow button Delete If the programme is PIN protected you ll need to enter the PIN to see the bookmark clip See Having more control over what the kids wat...

Page 89: ...s 3 In the Playback screen press the left right arrow until you see Bookmark followed by its place in minutes from the start of the programme Keep pressing the arrow to see each bookmark and its place in the programme 4 Press select or play when you see the bookmark you want Playback starts at that bookmarked point in the programme Skipping to bookmarks Choose the starting point 22 Starting playba...

Page 90: ... you used Check you have the right code and start again at step 1 7 Turn your TV back on and press the tv guide button on your remote The Sky Hompeage appears meaning the remote settings have been reset Brand Code Aiwa 0406 Akai 0098 Akura 0042 Alba 0043 Amstrad 0063 Baird 0117 Bang Olufsen 0118 BPL 0115 Beko 0125 Beon 0899 Brionvega 0147 Bush 0157 Crown 0225 Daewoo 0092 Decca 0244 Dual 0257 Epson...

Page 91: ...tead of the brand code as follows 1 First you need to check the model code for your TV press interactive press down then select Sky Customer Service Select Programme Your Remote and follow the relevant options until you get to the model code for your model number Make a note of the code 2 Point the remote away from the TV and Sky HD box and press the tv button 3 Press and hold the select and red b...

Page 92: ...ironmentally friendly collection point Replace the batteries as follows 1 Remove the battery cover by pushing up the catch and sliding the cover away 2 Carefully remove the old batteries 3 Put the new batteries in matching the marks and 4 Put the cover back on sliding the top part in and making sure the catch clicks into place 5 If you left your remote without charged batteries for longer than 10 ...

Page 93: ...includes specific numbers for Sky and Sky HD When you call please have your system information available as we will need this to deal with your problem To find this information press services scroll right and select Settings then select the Details tab The telephone number list is not shown on DRX780 Samsung HD and Pace HD boxes For on line help go to skyviewinghelp com Get the most from Sky HD 27...

Page 94: ...ls tab 2 Enter the information you want and press the yellow button Find Channels 3 After a moment a selection of channels received by your Sky HD box appears Some may be in addition to those in your Sky Guide 4 For each new channel you want to store highlight the channel and press the yellow button Store Channel A tick appears next to the channel name 5 When you re done press select 1 Once you ha...

Page 95: ...e your HD picture settings to find the ideal resolution output You can change the resolution setting as follows 1 Press services scroll right and select Settings then select the Picture tab 2 Highlight HD Resolution Output and use the left right arrow to choose from Automatic this is the default and recommended setting 576 which is for programmes other than HD only 720p and 1080i 3 Follow the inst...

Page 96: ...switched on by default To change this setting follow these steps 1 Press services scroll right and select Settings then select the Picture tab 2 Highlight HDMI Control and use the left right arrows to turn the setting ON OFF 3 If your Sky HD box is controlled by a TV link Magic eye or Remote extender connected via RF2 output when HDMI Control is On then HDMI Control via RF Output setting will also...

Page 97: ...nt to copy 4 Press left right until you see the Copy option at the bottom of the screen 5 Press the green button Copy You can select as many programmes as you like 6 When you ve made your choice press select 7 Press record on your video DVD recorder then press select again on your Sky HD remote Copying starts and after a few seconds the Copy screen appears showing you the titles in order of select...

Page 98: ...isplay and use the left right arrow to change the setting You can choose one of three settings Standard The recording playback and or circular playback indicators light up if you re recording and or playing back programmes Off The circular indicator is turned off but the recording and or playback indicators light up if you re recording and or playing back programmes Demo All indicators light up in...

Page 99: ...97 Your Sky HD box connections 1 Basic set up 1 2 Basic set up 2 3 Connecting other devices 4 Switching on Dolby Digital audio 5 Adjusting sound synchronisation ...

Page 100: ...ed mains lead to connect your Sky HD box to the mains supply With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky HD box and your other equipment are safe extra low voltage circuits However you should always disconnect the box from the mains and turn off your TV before connecting other devices Telephone socket HDTV Minidish Mains socke...

Page 101: ...t Use only the supplied mains lead to connect your Sky HD box to the mains supply With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky HD box and your other equipment are safe extra low voltage circuits However you should always disconnect the box from the mains and turn off your TV before connecting other devices Mains socket Minidish...

Page 102: ...own on the right To make the most of listening to programmes through your audio system see Switching on Dolby Digital audio page 101 Please note some older amplifiers may not support Dolby Digital audio See your audio system s user guide for more information Mains socket HDTV Option 2 Coaxial digital audio cable Option 3 Optical digital audio cable Option 1 audio cable L R cable Telephone socket H...

Page 103: ...the default settings on your Sky HD box 1 Press services scroll right and select Settings and then select the Sound tab 2 Highlight Digital Audio Output Optical or Highlight Digital Audio Output HDMI and use the left right arrow to choose Dolby D Press the green button Save Settings when you re done Some older amplifiers may not support Dolby Digital audio Dolby Digital over HDMI is available on D...

Page 104: ...s and then select the Sound tab 2 Highlight Digital Audio Output Delay and press select 3 In the Digital Audio Output Delay banner use the left right arrow to choose the setting you want In this preview mode you can hear the results as you adjust the level 4 Press select then press the green button to save the setting To change the delay setting without a preview highlight Digital Audio Output Del...

Page 105: ...103 Green stuff 1 Saving energy with standby 2 and standby modes 3 Recycling electrical and electronic products 4 Recycling packaging 5 Disposing of batteries 6 More information ...

Page 106: ...e if the box is inactive throughout a certain period of time it ll automatically go into standby With Eco Standby mode as well as going into Active Standby the box will fully turn off for a few hours at night Just before going into standby you ll see a message on screen if your TV is on You can press back up to remove the message otherwise your Sky HD box will go into standby This doesn t affect a...

Page 107: ...oduct to your Sky engineer next time they visit If you re a customer from the Republic of Ireland you can also send it to us for free and we ll make sure it gets reused or recycled Pack it up removing the batteries and include a note to say it s for reuse or recycling then send it to c o City Air Express Ltd Unit M1 North Ring Business Park Santry Freepost F4939 Dublin 9 Ireland Household customer...

Page 108: ...e levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them if possible through your local recycling centre For more information on recycling electrical and electronic equipment and to find ...

Page 109: ...107 For your safety 1 Using equipment safely 2 Warnings and cautions 3 Mains plug and fuse 4 Connecting to the mains supply ...

Page 110: ...Sky HD box except your viewing card into its slot Your Sky HD box is intended for use in moderate climates Do not use or store your Sky HD box in hot cold damp or dusty places In order to ensure a free flow of air around your Sky HD box allow at least 10cm of space above and on all sides especially between your Sky HD box and your TV Do not cover any ventilation holes and slots Ensure the ventilat...

Page 111: ...shock hazard which would exist if this were to be plugged into a mains socket Do not attempt to repair or modify the mains lead or plug Fit an appropriate mains plug on the lead If this plug contains a fuse it should be as described above If you are using a non fused plug an external fuse must not exceed 5A Your Sky box operates with 230V AC 50 Hz mains supply Do not connect it to a DC power suppl...

Page 112: ... system and any other devices you re using For information about HD go to sky com hd What s wrong Possible reason What to do now I can t connect to my broadband router A Your broadband router is out of range of your Sky HD box A Move your broadband router closer to your Sky HD box B The password or PIN that you have entered is incorrect B Try to reconnect to the wireless network and ensure you hav...

Page 113: ...en 3 Press Sky on your remote to control your Sky HD box 1 Make sure that your cable is connected to both your HD box and your TV Refer to your TV user manual to find your input 2 Use your TV remote to scroll through the AV input options until you find the input s 3 Press Sky on your HD remote and the picture should appear If you have checked the above and still can t see anything on screen please...

Page 114: ...et your remote Someone has pressed tv on your remote What to do now Check TV user manual or TV manufacturers website Switch CEC setting on in TV menu Either switch HDMI control setting to OFF in the Settings Picture menu to disable HDMI One Touch Play or switch the IR blaster feature to OFF for the Sky HD box in the TV menu Make sure you point your remote directly at your Sky HD box and that nothi...

Page 115: ...e programme you have set to series link is not currently being broadcast When the programme appears again in the TV Guide listings your series link will automatically reappear What to do now See When recordings clash page 61 to avoid this in the future Bear in mind for when you have a whole series to record using the Series Link function the next episode is sometimes added to the Planner only when...

Page 116: ...d change the settings back to Automatic Press services select Settings then the Signal tab If you get the message Telephone line not connected you need to make sure the phone lead is connected properly If you see the message Telephone line connected try solutions A E below A Change the dialling prefix as follows 1 Press services press right to highlight Settings then press select 2 Press the numbe...

Page 117: ...om the box into the filter then follow the callback procedure below E Reconnect the phone line then follow the callback procedure below Warning please make sure you follow steps 1 5 precisely and do not make any other changes while in the Installer Set Up menu as these may have an adverse effect on your service Callback procedure 1 Press services press right to highlight Settings then press select...

Page 118: ...box What to do now Check the TV Guide listings to search for the channel You may not have the right subscriptions or equipment To upgrade to Sky HD call us If you re sure you have the right equipment and subscriptions to receive HD channels try following the steps under Changing the picture settings page 93 Try changing the audio delay setting See Adjusting sound synchronisation page 102 for detai...

Page 119: ...d needs to be paired to your Sky HD box to allow you to watch channels you are subscribed to Most likely because of a temporary problem you can t buy this programme now What to do now Insert or reinsert your viewing card in the direction of the arrow The card holds all the information your Sky HD box needs to know about your subscription Check that it s your viewing card that it s in the right way...

Page 120: ...listings to find out when it s on next so you can buy it then Call Sky Customer Service to renew your subscription The number is provided in your Terms Conditions document Try to delete some programmes from the Planner Highlight a programme you want to delete from your Planner and press the yellow button Delete First check that the telephone lead between your Sky HD box and the socket is properly ...

Page 121: ... or in live pause You tried to record a programme which cannot be recorded by your Sky HD box There was an unexpected error with your Sky HD box during system set up Your Sky HD box is trying to resolve a system fault What to do now Follow the steps described under Connecting your Sky HD box to your broadband router page 10 Follow the instructions on screen to upgrade your subscription Check the s...

Page 122: ...en possible to make a recommendation against this programme You will see suggestions for recorded or downloaded programmes from entertainment sports movies news and popular genres from Sky and partner channels What to do now You may see this message when you re playing back a recorded programme After a few seconds your Sky HD box continues playback from the point when the satellite signal returned...

Page 123: ...V pixel numbers range from one to two million compared to SD TV s range of 300 000 to one million As for audio HD TV receives reproduces and outputs Dolby Digital 5 1 audio INTERLACED SCANNING With interlaced scanning a display shows all the odd lines at one scan of the screen and then all the even lines in a second scan of the screen PIXEL Pixel is the abbreviation for picture element Pixels are ...

Page 124: ...kets RCA COMPOSITE VIDEO OUT Phono sockets RCA USB 2 0 Rear connector SCART SCART composite video out RGB out 1 1 type A ETHERNET RJ45 IEEE802 3 10 BASE T and 100BASE TX SATA external HDD interface SATA 1 0a 10 PIN MINI DIN I O Port for additional connectivity DRX895W Specifications Operating voltage 230V AC 50Hz Power consumption 45W max LNB switching 13 18VDC 275mA MAX 22kHz Weight 4 1kg packed ...

Page 125: ...00BASE TX SATA external HDD interface SATA 1 0a DRX895 Specifications Operating voltage 230V AC 50Hz Power consumption 45W max LNB switching 13 18VDC 275mA MAX 22kHz Weight 4 1kg packed Dimensions 351mm x 265mm x 73mm inc rubber feet and connectors UHF modulator CCIR PAL System I Ch 21 to 69 factory setting is 68 Operating temp range 5 C to 45 C Storage temp range 20 C to 60 C Hard disk capacity 1...

Page 126: ...d Mk2 Specifications Operating voltage 230V AC 50Hz Power consumption 45W max LNB switching 13 18VDC 275mA MAX 22kHz Weight 5kg packed Dimensions 399mm x 295mm x 81mm inc rubber feet and connectors UHF modulator CCIR PAL System I Ch 21 to 69 factory setting is 68 Operating temp range 5 C to 45 C Storage temp range 20 C to 60 C Hard disk capacity 320GB 160GB personal storage space 300GB 160GB perso...

Page 127: ...ons equipment DCE EIA TIA 232 E ITU T V 28 115 2 kbit s max AERIAL IN IEC 60169 2 female RF OUT 1 IEC 60169 2 male RF OUT 2 IEC 60169 2 male DIGITAL AUDIO OUT OPTICAL and COAXIAL digital audio sockets for 5 1 surround sound AUDIO OUT L and R Phono sockets RCA USB 2 0 for future connectivity front and rear connectors VCR DVD SCART SCART composite video in out RGB in out TV SCART SCART composite vid...

Page 128: ...ed 2015 Sky Sky HD Sky Sky Box Office Sky Guide Believe in better and Series Link are trade marks owned by the Sky group of companies Used under licence Sky HD remote UK Irish and Community registered design numbers GB3022129 IE20855 IE20856 CD294475 0004 to CD294475 0007 Sky HD box European patent nos 0827668 0868816 0999702 0999704 1158802 1208696 1449360 International patent publication nos 200...

Page 129: ...127 ...

Page 130: ...Sky Part Code 15338 ...

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