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19
SKOPE BME ActiveCore
Servicing
User Manual
Troubleshooting
For questions about the electronic controller, see page 12. For problems with the cabinet and
refrigeration unit, use the following table.
Problem
Possible Cause
Suggestions
• Cabinet not operating. • Loss of power supply.
• Isolating switch turned
off.
• Check mains power supply.
• Check isolating switch is turned on (I) (see page 15).
• Controller alarm.
• Refer to “Messages and Alarms” on page 14
• No controller display.
• Loss of power supply.
• Isolating switch turned
off.
• Check mains power supply.
• Check isolating switch is turned on (I) (see page 15).
• Light not on.
• Electronic controller
displays
ECO
indicating the chiller is
in ‘Energy Saving’
mode.
• Switch the light on while keeping the chiller in night
mode by pressing the
light
button on the electronic
controller faceplate.
• Change the chiller into ‘normal’ mode by pressing and
holding the
Energy Saving
button on the electronic
controller faceplate, or open the door.
• Lights switched off.
• Switch light on by pressing the
light
button on the
electronic controller faceplate.
• Failed LED tube.
• Replace LED tube (see page 17).
• Failed LED shelf light. • Contact an authorised service agent to replace it.
• Blown cabinet fuse.
• Contact an authorised service agent to replace it.
• Power consumption is
higher than expected.
• unit operating too hot. • Clean or replace the condenser filter (see page 16).
• Clean the condenser (see page 16).
• Ensure the cabinet is in a cool spot (see page 5).
• Ensure the cabinet has good ventilation around the
refrigeration unit (see page 5).
• Cabinet doors are
opened excessively.
• Ensure doors are closed more often.
• Product is too warm.
• Restricted airflow to
cabinet.
• Ensure product is not blocking airflow slots.
• Ensure there is space around individual product
pieces.
• Warm cabinet
temperatures.
• Compressor operating
for long periods (more
than 1 hour).
• Blocked condenser.
• Clean or replace the condenser filter (see page 16).
• Clean the condenser (see page 16).
• Poor ventilation
around refrigeration
unit.
• Ensure the cabinet has good ventilation around the
refrigeration unit (see page 5).