SK telecom Air Cube SN-100C, Manual, Page: 11 / 16

10 11
[When Air Cube doesn’t work properly]
Please refer to the following actions for different symptoms that may
occur and also refer to the user manual enclosed before reporting a
device failure.
Symptoms Action
Power is not turned on
Make sure to press the power button more than
one second.
Check whether the battery is charged..
If you are using USB port, it may not work because
of power shortage. Please charge the device by
connecting directly to the USB port.
Not pairing up
Check whether Android OS version is 4.3 or higher.
Bluetooth LE (Bluetooth Low Energy) function is
supported in Android 4.3 or above.
Check whether the iPhone OS version is iOS 6 or higher.
The particulate matter
measurement too high
/ low
Check if there is anything blocking the ventilation
socket.
CO
2
level too high / low
Check if the temperature/humidity is either too high
or too low.
Temperature measure-
ments too high / low
Check if the temperature is either too high or too
low.
Humidity measurement
too high / low
Check to see if there’s water or any forms of liquid
which might have penetrated inside the Air Cube.