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d. Reimbursement for rental units while repairing warranty items.
e. Normal maintenance items such as: draining tanks and vessel, descaling, filter and sensor
changes, vessel cleaning, tightening and sealing bolts and fittings and others stated in the
User's Manual.
f.
Failure caused by water scale problem due to local water conditions.
g. Warranty work completed after 30 days from discovery.
h. Damage, problems or failure caused by factors external to the Product including, but not
limited to, faulty or poor external electrical wiring, incorrect or faulty power supply, voltage
fluctuations, over voltage transients or electromagnetic interference, inadequate or faulty
water or fuel.
CUSTOMER’S RESPONSIBILITY
Under this warranty, the customer’s responsibility shall be to:
a. Operate and maintain the machine as specified in the User's Manual.
b. Give notice to authorized Optima Steamer distributors or SJE Corporation Ltd. of apparent
defects within ten ( 10 ) days after discovery of initial malfunction.
c. Provide proof of purchase, purchase date, and serial number of the warranty product(s).
d. Make the unit available for inspection and repairs at distributor's place or service center. If
shipped, transit costs should be prepaid.
For warranty service request, please e-mail at [email protected] or call +82 51 521 3200.
