GS361A-H04 User Manual V1.06
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7
Troubleshooting
Number
Problems
Reasons
Solutions
1
The thermostat can
operate normally, but
the room temperature is
obviously higher than
the set temperature.
The thermostat is not
installed correctly.
Remove the thermostat from
the valve, then take out the
battery and wait 30 seconds to
reload it. Then refer to section
4.2 and reinstall the thermostat.
Valve fault
Replace the valve, then take
out the battery and wait 30
seconds to reload it. Then refer
to section 4.2 and reinstall the
thermostat.
2
The thermostat can
operate normally, but
the room temperature is
obviously lower than the
set temperature.
Low inlet temperature of
radiator.
Contact the professional person
to overhaul the hot water pipe.
3
APP can't operate the
thermostat.
The thermostat is not
connected to the APP.
Reference section 5.5.
The thermostat is far away
from the APP, or there are
multiple obstacles in the
middle.
Adjust control distance.
Low battery.
Replace the battery.
4
The thermostat can
operate normally, but
the room temperature
cannot be kept
constant.
5
LCD displays
6
After the thermostat is
installed on the battery,
the thermostat has no
response.
Battery polarity inversion
Product fault.
Contact a seller to repair or
replace a product.
7
LCD displays
The thermostat is not
installed correctly.
Remove the thermostat from
the valve, then take out the
battery and wait 30 seconds to
reload it. Then refer to section
4.2 and reinstall the thermostat.
Too high temperature
setting.
Reset temperature.
Valve fault.
Replace the valve, then take
out the battery and wait 30
seconds to reload it. Then refer
to section 4.2 and reinstall the
thermostat.