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Siqura EVE 4x4 User Manual Download Page 4

12.3

Quality Monitor ....................................................................................

45

13

Advanced ..................................................................................................

46

13.1

Direct Streaming .................................................................................

46

13.2

Data ..................................................................................................

47

13.3

Audio .................................................................................................

48

13.4

RTSP ..................................................................................................

48

14

Troubleshooting ........................................................................................

49

14.1

Date & Time issues ..............................................................................

49

14.2

FTP issues ..........................................................................................

49

14.3

Logon issues .......................................................................................

49

14.4

Network issues ....................................................................................

50

14.5

PTZ issues ..........................................................................................

50

14.6

Upgrade issues ....................................................................................

51

14.7

Video issues ........................................................................................

51

14.8

Webpage issues ...................................................................................

52

Acknowledgements ...................................................................................

53

 

Index ......................................................................................................

54

Contents

 4 

Summary of Contents for EVE 4x4

Page 1: ...S 60 S64 E v2 EVE Firmware version 2 20 H 264 Video encoder series User Manual...

Page 2: ...of their respective owners Liability Siqura accepts no liability for claims from third parties arising from improper use other than that stated in this manual Although considerable care has been taken...

Page 3: ...15 7 2 Image Quality 16 7 3 Overlays 17 7 4 Streaming Profiles 19 7 5 PTZ 22 7 6 Privacy Mask 24 8 Event 25 8 1 Event Management 25 8 2 Connection Monitor 25 8 3 Digital I O 26 8 4 FTP Push 27 9 Recor...

Page 4: ...ata 47 13 3 Audio 48 13 4 RTSP 48 14 Troubleshooting 49 14 1 Date Time issues 49 14 2 FTP issues 49 14 3 Logon issues 49 14 4 Network issues 50 14 5 PTZ issues 50 14 6 Upgrade issues 51 14 7 Video iss...

Page 5: ...u need to know You will have a better understanding of how this product works if you are familiar with CCTV systems and components Ethernet network technologies and Internet Protocol IP Windows enviro...

Page 6: ...ection 960H Support Duplex serial data Open Streaming Architecture OSA Available with SFP interface NAS recording S 64 E v2 Four channel H 264 video encoder ONVIF Profile S Edge recording Picture enha...

Page 7: ...IN rail mounting 2x Digital I O Edge storage on SDHC card Available with Power over Ethernet PoE EVE FOUR Four channel H 264 video encoder Click go compact DIN rail mounting 8x Digital I O 4x Audio in...

Page 8: ...on SDHC card 4x 4x 4 Audio in 4x 1 audio out 4x 8 Digital I O EVE family shared features High resolution 960 H support 960x576 pixels Advanced picture enhancement Image quality monitoring Tamper dete...

Page 9: ...on the unit you are directed to the login page see Log on to the unit on page 10 4 2 Get access via Device Manager Device Manager is a Windows based software tool that you can use to manage and confi...

Page 10: ...ounter an authentication box when you connect You are prompted to supply your user name and password Only users with a valid account can log on Log on to the unit 1 In User Name type your user name Us...

Page 11: ...ent unauthorised access we recommend that you implement user authentication This is done by creating user accounts and activating user login For more information see User Management Menu Use the verti...

Page 12: ...pointer over the previews Arrow buttons and option buttons appear 2 Use the Next Previous buttons to switch channels or Click the option button associated with the preview you need Show previous next...

Page 13: ...file name includes date time information Enter full screen mode For better observation you may want to enter full screen mode Click Full screen The preview fills the entire screen Clicking Close full...

Page 14: ...identify it 3 Type a descriptive name in the Preset text box You can also name and rename presets on the PTZ page Recall a PTZ preset Camera positions stored as PTZ preset can be recalled In the PTZ p...

Page 15: ...ed This is typically done when no video signal is connected to an input If you disable the input No Video loss Image quality and Tamper detect alarms will be raised The blue screen with No Video is no...

Page 16: ...and dynamically adjusts the image quality to compensate for changing conditions Manual enhancement Image quality can be controlled manually 1 Set Auto enhancement to Off 2 While observing the changes...

Page 17: ...Add Modify Delete an image overlay Set overlay position Set overlay appearance Overlay alignment Move overlay to left right Font management Upload Delete a font Image management Upload Delete an imag...

Page 18: ...bar click Add image overlay An image shape is added to the preview 2 Click the image to open the shape settings 3 In the Image list select the image to be used 4 Click Position 5 In the Position list...

Page 19: ...use a factory set streaming profile that is a predefined combination of settings for a specific application The unit offers profiles optimised for video storage PTZ or high quality live viewing for ex...

Page 20: ...ber of video frames per second for the video transmission Range 1 25 fps PAL 1 30 fps NTSC GOP size Determines the distance in frames between two I frames Maximum bit rate Here you can set the maximum...

Page 21: ...fic encoder settings you are advised to select the factory set profile offering the closest match to your required application Use Quad view To see live video from the S 64 E v2 you can use a web brow...

Page 22: ...et to give it a more descriptive name 1 In the Preset name column click the current name of the preset 2 Type the new preset name The preset can now be found under the new name in the Preset list on t...

Page 23: ...that is the amount of information transferred processed per unit of time TX RX The TX and RX indicators next to the Bit rate setting are highlighted in green when data is transmitted TX or received RX...

Page 24: ...k Add privacy mask The mask appears as an overlay 2 Drag the mask to the area that you want to conceal 3 Drag the sides of the mask to resize it It is recommended to set the mask to twice the size of...

Page 25: ...t the action to be taken when the event occurs The event is effective as soon as you have defined the trigger and the action Note Make sure that the FTP server settings are configured correctly when y...

Page 26: ...ing Important Recording does not start if the device at the specified IP address has not been detected previously In other words recording is only possible for devices which have acknowledged their pr...

Page 27: ...issued to it 4 In Name type the user name that is needed for authentication before you can access the server 5 In Password type the password that is needed for authentication before you can access th...

Page 28: ...tination Recordings can be stored either on an SD card or a configured NAS server In the Recording destination list select the desired storage medium Continuous recording Selecting Enable activates co...

Page 29: ...Ready or Recording status indication The file is saved to the designated folder on your PC 2 In the information bar click Open or Show in folder Clip names are created automatically using UTC date ti...

Page 30: ...he SD card found is not recognized by the camera OK The SD card is present and recognized Error There is an unknown error with the SD card Formatting The SD card is currently being formatted Retrievin...

Page 31: ...he NAS This is to make sure that enough bandwidth remains available for other data for example video streams Select the Enable check box to limit the bandwidth Bit rate limit In the Bit rate limit box...

Page 32: ...makes identification of the unit easier when you scan the network in Device Manager The unit must be restarted for the change to take effect Description Defines the device type Article code Administra...

Page 33: ...s and subnet mask to their original default values click Discard network settings Warning Discard network settings restores the unit to the factory set IP address This could make the unit unreachable...

Page 34: ...oftware tool available for download at siqura com downloads software You can use this tool to connect to the web interface of the unit No DHCP server is found The unit then reverts to its factory set...

Page 35: ...rvices as needed For more information see the service descriptions below RTSP The unit implements an RTSP server A hardware or software decoder the latter within a viewing application for example is t...

Page 36: ...played in fixed format in the web interface that is yyyy mm dd and hh mm ss On the Overlays page you can select an alternative format for text overlays Time zone Set the local zone depending on the ph...

Page 37: ...server IP address can be included in the DHCP settings or you can set it on the Network page see Network on page 33 Time service query interval Indicates the time interval in minutes used by the came...

Page 38: ...pecified in the Common name box Organisation unit The name of the organisational unit which owns the entity specified in the Common name box Important Make sure that the Common name that you specify m...

Page 39: ...URE YOU CREATE AN ADMIN ACCOUNT WHEN YOU OPEN THE WEB INTERFACE FOR THE FIRST TIME TO KEEP THE ACCOUNT SAFE SET A STRONG COMPLEX PASSWORD THIS HELPS TO PREVENT UNAUTHORISED ACCESS Create a strong pass...

Page 40: ...nt is MIB 2 compliant and supports versions 1 and 2c of the SNMP protocol Note The unit includes SNMP support for its Image Quality monitor and Tamper Detect functions A trap is sent when bad image qu...

Page 41: ...a com downloads software 1 In the Version list click the SNMP version used 2 In the IP Address box type the IP address associated with the manager program 3 In the Port box type the destination port n...

Page 42: ...le is opened in Notepad Use a syslog server Syslog is a standard which allows devices to send event notification messages over IP networks to event message collectors also known as syslog servers 1 In...

Page 43: ...n and the Draw ROI button appears Drawing a ROI is optional If you do not need a ROI proceed to step 4 In that case the entire field of view becomes the ROI 2 Click Draw ROI 3 Drag the mouse pointer a...

Page 44: ...of view that is the Region of Interest ROI Tamper detection needs a reference image for comparison with the current image 1 Click Activate Tamper Detection The button turns green and additional button...

Page 45: ...ge during nighttime The lens has got dirty The iris control has got stuck Camera failure occurs Measurements The Quality Monitor can measure the contrast level exposure SNR Signal to Noise Ratio and p...

Page 46: ...n the network The switches and other network devices used must be carefully configured for and capable of handling multicasting and its associated protocols most notably IGMP SAP The unit includes a S...

Page 47: ...commands over TCP The unit supports the streaming of PTZ data over TCP using a client server connection The TCP connection is bidirectional 1 In the Listening on port box specify the port on which th...

Page 48: ...G 711 A law mainly used in Europe and Australia G 711 law mainly used in USA and Japan Input gain Drag the slider to adjust the input gain Range 0 30 dB Input level Graphic bar to indicate the audio...

Page 49: ...e and enable DHCP or set the Time server address manually on the Date Time page Cause The Time server address is set manually but the address cannot be reached Solution Verify the Time server address...

Page 50: ...ork configuration issue s To establish an IP connection the unit and the browsing PC must be on the same subnet EVE encoders request an IP address via DHCP by default If no server is found the unit re...

Page 51: ...stay in the memory of the unit After a reboot the unit runs the same image as before the reboot Solution Use a firmware file which is compatible with the unit Firmware file is corrupt Cause The firmw...

Page 52: ...all data is received by the receiver due to network congestion Solution Make sure there is enough bandwidth available in the network for the stream to be transported from the camera or encoder to the...

Page 53: ...id Turner Robert Wilhelm and Werner Lemberg http www freetype org ftpd c Copyright 1995 2000 Trolltech AS Copyright 2001 Arnt Gulbrandsen iproute licensed under the GNU General Public License GPL vers...

Page 54: ...ccess via UPnP 10 Get access via web browser 9 I Image Quality 16 L LED 42 Live Stream 12 Log on to the unit 10 Logging 42 Logon issues 49 M Meet the EVE family 7 Meet the S 60 64 E v2 family 6 Motion...

Page 55: ...Webpage issues 52 Index 55...

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