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Battery life is shorter than expected
1.
Battery life will vary with operating temperature and the number
of images taken over time. Typically, the WhiteTail trail cam will
be able to capture several thousand images before the batteries
die.
2.
Check to make sure you have used new alkaline or lithium
batteries.
Simmons recommends using 4 Energizer® Lithium
AA batteries in this Trail Cam to obtain maximum battery life.
3.
Make sure that the power switch was turned to the “ON” position
and that the camera was not left in Setup mode while in the field.
4.
Make sure that you are using a good quality name brand SD
card in your camera.
Simmons recommends SanDisk® brand SD
Cards up to 32GB
. Our experience indicates that poor quality SD
cards can sometimes reduce your WhiteTail trail cam battery life.
Camera stops taking images or won’t take images
1.
Please make sure that the SD card is not full. If the card is full, the
camera will stop taking images.
2.
Check the batteries to make sure that they are new alkaline or
lithium AA batteries.
See note above about short battery life.
3.
Make sure that the camera power switch is in the “ON” position
and not in the “OFF” position or in Setup mode.
4.
Make sure that you are using a good quality SD card in your
camera.
Simmons recommends SanDisk® SD Cards up to 32GB
.
5.
If the SD card has its write protect switch in the lock position, the
camera will not take images.
6.
If you have used an SD card in another device before inserting it
in your WhiteTail trail cam , you might want to try formatting the
card using the “Format” parameter in Setup mode (make sure you
have backed up any important files first, as formatting will erase
all previous files). In some cases, other devices may change the
formatting of the SD card so that it will not work properly with
the WhiteTail trail cam .
Troubleshooting / FAQ
