SIL TG60 User Manual
System Logs
27
Power
If the units are not powering on then you will need to test the Ethernet cable and re-
terminate it if required. We recommend outdoor shielded grade cable for all installations.
Please also check that the PSU is plugged in and turned on.
Interference
If you are experiencing interference problems when using the radios, try setting
them on a static channel. Try each channel until you find one that gives you a better signal.
Use SilverView and run a data test.
S
YSTEM
L
OGS
If a fault does occur, refer to the Quick Start Guide to ensure that the problem you
encountered is actually caused by this device. If the problem appears to be caused by the
MICRO TG60, follow these steps:
Repeat the sequence of commands or other actions that lead up to the error.
Make a list of the commands or circumstances that led to the fault. Also make a list of any
error messages displayed.
Record all relevant system settings.
Display the log file from the System > Maintenance page, and copy the information from the
log file.
Download the Diagnostics Log to a file from the System > Maintenance page.
Contact your distributor’s service engineer, and send a detailed description of the problem,
along with all of the information mentioned in the above steps.