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Silverline Tools Guarantee
This Guarantee and guarantee period becomes effective at the
date of retail purchase as detailed on your sales receipt.
PLEASE KEEP YOUR SALES RECIEPT
If this product develops a fault within 30 days of purchase,
return it to the stockist where it was purchased, with
your receipt, stating details of the fault. You will receive a
replacement or refund.
If this product develops a fault after the 30 day period, return
it to
Silverline Tools Service Centre
PO Box 2988
Yeovil. BA21 1WU
The guarantee claim must be submitted during the guarantee
period.
You must provide the original sales receipt indicating the
purchase date, your name, address and place of purchase
before any work can be carried out.
You must provide precise details of the fault requiring correction.
All claims will be verified by Silverline Tools that the deficiencies
are of a material or manufacturing fault within the guarantee
period.
We do not refund carriage. All products should be in a suitably
clean and safe state for repair, and should be packaged carefully
to prevent damage or injury during transportation. We may
reject unsuitable or unsafe deliveries.
All work will be carried out by the Silverline Tools.
The repair or replacement of the product will not extend the
period of guarantee.
Defects recognised by us as being covered by the guarantee
shall be corrected by means of repair of the tool free of charge
(excluding carriage charges) or by replacement with a tool in
perfect working order.
Retained tools, or parts, for which a replacement has been
issued, will become the property of Silverline Tools.
The repair or replacement of your product under guarantee
provides benefits which are additional to and do not affect
your statutory rights as a consumer.
What is covered:
The repair of the product, if it can be verified to the satisfaction
of the Silverline Tools that the deficiencies were due to faulty
materials or workmanship within the guarantee period of
purchase.
If any part is no longer available or out of manufacture,
Silverline Tools will replace it with a functional replacement
part.
Use of the product in the EU.
What is not covered:
Silverline Tools does not guarantee repairs required as a
result of:
Normal wear and tear caused by use in accordance with
the operating instructions eg blades, brushes, belts, bulbs,
batteries etc.
The replacement of any provided accessories drill bits, blades,
sanding sheets, cutting discs and other related items.
Accidental damage, faults caused by negligent use or care,
misuse, neglect, careless operation or handling of the product.
Use of the product for anything other than normal domestic
purposes.
Change or modification of the product in any way.
Use of parts and accessories which are not Silverline Tools
genuine components.
Faulty installation (except installed by Silverline Tools).
Repairs or alterations carried out by parties other than
Silverline Tools or its authorised repair agents.
Claims other than the right to correction of faults on the tool
named in these guarantee conditions are not covered by the
guarantee.
This Silverline product comes with a 3 year guarantee.
To qualify you must register this product at silverlinetools.com
within 30 days of purchase. The guarantee period begins on
the date of purchase as detailed on your sales receipt.
Should you NOT wish to register this Silverline product a
standard 1 year guarantee will apply.
Registering your purchase
Registration is made at silverlinetools.com by selecting the Guarantee
Registration button. You will need to enter:-
• Your personal details
• Details of the product and purchase information
Once this information is entered your guarantee certificate will
be created in PDF format for you to print out and keep with
your purchase.
Terms & Conditions
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