Silvercrest SH-100 Instructions Manual Download Page 146

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Silvercrest SH-100

146

English

24 Troubleshooting

Should you have any questions regarding your phone, first read

the following answers. If it is still not possible to solve the problem,

please contact your dealer or network operator. Faults which
cannot be remedied with the aid of the information in this table

may only be rectified by authorised JNC technicians or your
service provider.

First read the frequently asked questions (FAQ) on the following
pages which can arise when dealing with problems:

Summary of Contents for SH-100

Page 1: ...Silvercrest SH 100 1 1 Preliminary notes Thank you for buying our Silvercrest SH 100 mobile phone This mobile phone features extra large keys an integrated torch and a One Key Help function SOS button ...

Page 2: ... you are familiar with handling electronic devices Please pay particular attention to the chapter Important safety information Store this manual in a safe place for future reference Please ensure that you also hand over this user guide if you resell or pass on this device For all product descriptions and user instructions the German version is the ultimately valid reference in the event of possibl...

Page 3: ...ic optical chemical manual or any other form without the permission of our company nor may it be stored in a search engine or translated into another language 4 Manufacturer s information JNC Datum Tech GmbH Benzstrasse 33 71083 Herrenberg Germany www jnc digital de Further information can be found at www mysilvercrest de Version 1 0 01 08 2009 ...

Page 4: ...guide 2 3 Copyright 3 4 Manufacturer s information 3 5 Contents 4 6 Important safety information 11 6 1 Recommendations for safe use of the product mobile telephone battery charger and other accessories 12 6 2 Children 15 6 3 Power supply charger 16 6 4 Battery 17 6 5 Torch 20 ...

Page 5: ...2 6 9 Efficient use 23 6 10 Radio frequency emissions and SAR value 23 6 11 Disposal of used electrical equipment packaging 26 6 12 Battery disposal 28 6 13 Volume warning 29 6 14 Potentially explosive atmospheres 29 7 Important notes 31 8 Intended use 32 9 Items supplied 33 10 Overview 35 ...

Page 6: ...11 Getting started 45 11 1 SIM card and battery 45 11 2 Headset earphones with microphone 51 12 Taking out of operation dismantling 53 13 Basic functions 54 13 1 Switching the device on and off 54 13 2 Making a call 55 13 3 Add new entry 55 13 4 Answer or reject a call 57 14 SMS Remote Control 58 ...

Page 7: ...tering the SOS number 59 14 3 Setting the alarm 59 15 Shortcut side keys 61 15 1 Torch 61 15 2 The favourite number shortcut key 61 15 3 SOS button One Key Help 64 15 4 Hearing aid shortcut key 68 16 Phonebook 69 17 Messages 74 17 1 Writing a message 74 17 2 Inbox 80 ...

Page 8: ...7 4 Delete all SMS 84 17 5 Use Template 86 17 6 Voice Mail Server 86 17 7 Broadcast Message 87 17 8 Message Settings 90 17 9 Services 94 18 Call History 96 18 1 Missed Calls 96 18 2 Dialled Calls 99 18 3 Received Calls 100 18 4 Delete Call Log 100 ...

Page 9: ...e 102 19 Alarm 103 20 User Profiles 106 20 1 Activation 107 20 2 Customize 107 21 Settings 111 21 1 Time and Date 111 21 2 One Key Help 113 21 3 Phone Setting 114 21 4 Call setting 118 21 5 Network setting 129 21 6 Security Setting 133 ...

Page 10: ...100 10 English 21 7 Restore Factory Settings 139 22 Appendix 141 22 1 Technical Data 141 23 Careand Maintenance 144 24 Troubleshooting 146 25 Abbreviationsand explanations 151 26 Warranty information 152 27 Index 154 ...

Page 11: ...Read this information carefully before using your mobile phone These guidelines are provided for your safety They must always be carefully observed If the product was incorrectly handled or does not seem to function in accordance with the instructions below have it inspected by an approved service centre before charging or using it Otherwise the device may not work properly and could damage your h...

Page 12: ...and dust free place Warning Risk of explosion in open fire Keep the device dry Never expose the device to extremely high or low temperatures Never expose the battery to temperatures of above 60 C 140 F Never expose the device to a naked flame or burning tobacco Never drop throw or bend the device Never paint the device Never try to dismantle the product or make any modifications to ...

Page 13: ...in areas in which you are requested to switch off radio transmitters Never use the device in environments with potentially explosive atmospheres Do not place or install the device or wireless accessories in the area over an airbag or in the airbag deployment area Warning Cracked or broken displays can have sharp edges or splinters which can be dangerous and cause injury Keep the phone all its part...

Page 14: ...n the service life of the phone damage the battery and can deform or melt the plastics used for its manufacture Never keep the phone in extremely cold locations If the phone is returned to an environment with a normal temperature moisture can form inside the phone which can damage the electronic components The phone can be damaged if handled incorrectly For this reason do not drop shake or knock t...

Page 15: ...VER let children play with the mobile phone or its accessories They could accidentally injure themselves or others or damage the mobile phone or its accessories The mobile phone and its accessories can contain small parts which can become detached and swallowed resulting in suffocation ...

Page 16: ... disconnect the device from the mains before cleaning The power supply should never be used outdoors or in a damp environment Do not make any modifications to the mains cable or mains cable connector If the connector does not fit into the socket have a suitable socket installed by an electrician Only use Silvercrest chargers which were designed for this mobile phone Other chargers may not comply w...

Page 17: ... initial charging cycles The battery should be charged at temperatures between 5 C 41 F and 45 C 113 F Only use Silvercrest batteries which were designed for this mobile phone The use of other batteries and chargers can be dangerous The talk and standby times depend on various conditions during use of the phone for example the signal strength operating temperature usage activated functions voice o...

Page 18: ... which can damage the battery Only use batteries which have been approved by the phone manufacturer Your phone is powered by a rechargeable battery The full performance of a new battery is only achieved after two or three complete charge and discharge cycles The charging times depend on the battery and the charger The battery can be charged and discharged hundreds of times but it will eventually w...

Page 19: ...ions will reduce the capacity and lifetime of the battery A device with an overheated or cold battery may temporarily not work even when the battery is fully charged Battery performance is particularly limited in temperatures well below freezing Do not short circuit the battery Accidental short circuiting can occur when a metallic object causes direct connection of the positive and negative termin...

Page 20: ...Never shine the light directly into the eyes 6 6 Medical equipment Mobile phones can interfere with the function of pacemakers and other implanted devices Never carry the mobile phone over the pacemaker for example in your breast pocket When you use the mobile phone hold it to the ear on the other side of the body on which the pacemaker is fitted The risk of interference is minimised ...

Page 21: ...tive manufacturer or your doctor 6 7 Driving a car Find out if locally applicable laws and regulations restrict the use of a mobile phone while driving a car or if the use of a hands free set is mandatory Please note that several car manufacturers prohibit the use of mobile phones in their cars if no hands free set with an external antenna is used to prevent interference with the vehicle s electro...

Page 22: ...d mobile communication networks Making an emergency call may then be impossible Observe the signal strength indicator on your screen For this reason you should never rely solely on a mobile phone for very important calls such as a medical emergency Note Ensure that the emergency call feature is not misused by children or other persons Misuse can be punishable and subject to fines ...

Page 23: ...in a shorter talk and standby time 6 10Radio frequency emissions and SAR value The mobile phone is a low power radio transmitter and receiver If it is switched on it receives and sends radio waves at irregular intervals Governments around the world have adopted the comprehensive international safety guidelines developed by scientific organisations such as ICNIRP International Commission on Non Ion...

Page 24: ... the SAR Specific Absorption Rate to stipulate the amount of radio waves to which a person is exposed when using a mobile phone The indicated SAR value refers to the highest energy level measured in the laboratory During normal operation the SAR value of the mobile phone is typically considerably below the level indicated This is due to the fact that during development of the phone it was ensured ...

Page 25: ...t values are not exceeded The tests are performed in positions and locations next to the ear or body which are stipulated for the particular model in the FCC guidelines This phone was tested during operation next to the body and meets the requirements of the FCC guidelines for radio frequency exposure if it is used at a distance of at least 15 mm 0 6 inches between the device and the body without ...

Page 26: ...equipment and its packaging with packaging contents in household waste It must be taken to a separate collection point for electrical equipment from where it can be recycled Note You can prevent potential damage to health and the environment which could result from incorrect disposal of this product and its packaging by ensuring that it is disposed of correctly Recycling of materials also conserve...

Page 27: ...Silvercrest SH 100 27 resources Detailed information on recycling of this product can be obtained from your local authority waste disposal company or the dealer where the product was purchased ...

Page 28: ...osal Always observe the regional regulations for the disposal of rechargeable batteries or contact your local authority for information The battery should never be disposed of as household waste When possible use a battery disposal collection point ...

Page 29: ...tentially explosive atmospheres Switch off your phone when in any area with a potentially explosive atmosphere and obey all signs and instructions Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress There is an acute risk of potentially fatal injury Areas...

Page 30: ...learly marked These include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders ...

Page 31: ...amage which is caused by incorrect handling or non compliance with the above recommendations If the contents of this user guide do not correspond to your mobile phone please contact your dealer We reserve the right to make technical modifications at any time and without prior notice ...

Page 32: ...gned for phone calls text messages and emergency calls Before the phone can be used the SIM card must be correctly installed Any other use is not in keeping with its intended purpose Unauthorised modifications or changes not described in this user guide are not permitted ...

Page 33: ...Silvercrest SH 100 33 9 Items supplied After purchasing the device open the packaging Check the contents to ensure they are complete The following parts are included Phone Battery ...

Page 34: ...Silvercrest SH 100 34 English Power supply Charger Headset earphones with microphone User guide ...

Page 35: ...Silvercrest SH 100 35 10 Overview 10 1Your phone Torch One Key Help Keypad lock Up down keys Volume Screen Favourite number C key End key Number keys Menu key Call key ...

Page 36: ...enu key Press this key to access the menu Favourite number shortcut key When this key is pressed a list of five programmable favourite numbers is opened SOS button One Key Help rear of the device If this button is pressed for longer than two seconds the emergency number is ...

Page 37: ...ete the entered characters one after another If the key is pressed and held down all characters are deleted If a menu is open press this key to return to the previous menu This key activates the loudspeaker during a call hands free mode In some menus this key is pressed to ...

Page 38: ...ng entries Up down keys These keys are used to navigate up and down in the menus In standby mode the volume of the ring tone is changed with these keys End key ON OFF key This key ends or rejects a call When held down this key switches the phone on or off ...

Page 39: ...his key When a menu is open this key is used to confirm changes or settings Number keys In standby mode numbers are entered with these keys The speed dial numbers are activated when the keys 2 9 are pressed and held In input mode numbers and letters are entered with these keys ...

Page 40: ...tar key In standby mode the characters P W are entered with this key In input mode this key opens the symbol list Hash key In standby mode press and hold this key to open profiles In input mode use this key to change the input method ...

Page 41: ...Silvercrest SH 100 41 Side keys Volume keys In standby mode the volume of the keypad tones is changed with these keys During a call these keys are used to adjust the talk volume ...

Page 42: ...Silvercrest SH 100 42 English Torch Press this key to switch the torch on and off Keypad lock Press this key to switch the keypad lock on and off ...

Page 43: ...st SH 100 43 10 3Screen icons Signal strength indicator Alarm Battery level indicator Keypad lock Headset earphones mode The colours of the icons are different than the screen colour to enhance their visibility ...

Page 44: ...rcrest SH 100 44 English Missed calls Ring tone Only vibration First vibration then ring tone Vibration and ring tone The colours of the icons are different than the screen colour to enhance their visibility ...

Page 45: ...est SH 100 45 11 Getting started 11 1SIM card and battery Before you can use your phone you have to insert the SIM card and the battery First open the battery compartment cover on the back of the phone Figure 1 ...

Page 46: ...te Keep SIM cards out of the reach of children Ensure that you do not touch the contacts of the SIM card as this could result in damage or loss of the saved data Protect your SIM card against exposure to electric voltages and magnetic fields ...

Page 47: ...Silvercrest SH 100 47 Place your SIM card into the holder as shown Push the card in as far as possible Figure 2 ...

Page 48: ...Silvercrest SH 100 48 English Insert the battery Figure 3 Note Ensure that the three golden contacts of the battery are correctly aligned with the three golden contacts of the phone ...

Page 49: ... SH 100 49 Now replace the battery compartment cover on the device closing the housing of the phone Connect the supplied charger to the supplied power supply Figure 4 Charge the phone for several hours before use ...

Page 50: ...of the phone is empty during or after use recharge the phone by placing it in the charger The battery level is shown on the screen The current battery level is shown on the battery indicator at the top right of the screen The phone is then operational ...

Page 51: ...Silvercrest SH 100 51 11 2Headset earphones with microphone To use the headset insert the supplied headset connector into the socket provided on the underside of the device Figure 5 ...

Page 52: ...Silvercrest SH 100 52 English Note Correct headset connection is indicated on the screen As long as the headset is connected to the phone all tones ring tone and calls are routed to the headset ...

Page 53: ...phone out of operation as shown below Remove the battery and keep it in a safe place Disconnect the power supply from the socket Disconnect the power supply from the charger Note If the battery is not removed acid can leak from the battery and damage the phone and the battery When connected the power supply also consumes some energy when you are not charging the phone ...

Page 54: ...tching the device on and off The phone is switched on by pressing the end key Hold the key down for more than three seconds Press and hold the key again to switch the phone off Note To switch the phone on or off press the end key for more than three seconds ...

Page 55: ...phonebook press the menu key twice when the phone is in standby mode Select the entry with the up or down key and press the call key to dial the number Please note A number can be deleted by pressing the C key Press and hold the key to delete all numbers 13 3Add new entry In standby mode enter the number and press the menu key Select where the entry should be saved either To SIM card or To ...

Page 56: ...h the menu key Select the option such as Name and press the menu key to start the entry and again to confirm When the entry is finished press the C key to save the entry Confirm that you want to save the entry with the menu key Press the C key to cancel the entry ...

Page 57: ...lvercrest SH 100 57 13 4Answer or reject a call Answer a call If you want to answer the call press the call key Reject a call To reject a call press the end key End a call To end a call press the end key ...

Page 58: ... number and the alarm from another phone by means of a text message SMS To use this remote control send a text message from a different mobile phone with the following content 14 1Entering the favourite number Text message content AT L Name Number Example AT L Lisa 030123456 Note Up to five favourite numbers can be saved If the limit is ...

Page 59: ...ering the SOS number Text message content AT S Name Number Example AT S Lisa 030123456 Note One SOS number can be saved If a new number is entered the old number is deleted 14 3Setting the alarm Text message content AT A hh mm Content Example AT A 19 23 Good morning ...

Page 60: ...ase note The time must be entered in 24 hour format The content limit is 70 characters Name The name is limited to 30 characters When this number of characters is reached it is not possible to enter more characters Number The number is limited to 40 characters An entry must be made here ...

Page 61: ...ght hand side of the phone 15 2The favourite number shortcut key The favourite numbers are displayed when the favourite number shortcut key is pressed When the menu key is pressed the following three options are available Edit You can edit the favourite number Press the menu or the call key to access the Edit option ...

Page 62: ...ve the data Press the menu key or the call key if you want to save the data Press the C key if you do not want to save the data Delete You can delete the favourite number When you have selected the favourite number you can activate the Delete option After pressing the menu key or the call key you will be asked if the number should be deleted When the menu key or the call key is pressed again the n...

Page 63: ...he number you can select the SMS to favourite number option Press the menu key or the call key if you want to write a text message Write the message and press the menu key or the call key again to send the message to the saved favourite number Note If you are not familiar with writing text messages read the Messages section This explains how to write a text message SMS ...

Page 64: ...o the set number If no number is entered the following settings are possible Settings If you press the menu key or the call key the One Key Help function is activated When the menu key or the call key is pressed again the One Key Help function is deactivated Call wait This function is used to set a delay The SOS number is only dialled and the text message sent after the set time You can set 1 ...

Page 65: ...s the menu key or the call key You will then be asked if you want to save the entry The entry is saved by pressing the menu or call key If you press the C key the entry is not saved SOS light You can select either On or Off Select the menu item SOS light Press the menu key or the call key to switch the light on Press the menu key or the call key again to switch the light off ...

Page 66: ...ctivate the SOS SMS SOS content You can specify the content of the SOS emergency message Press the menu or the call key to enter the SOS message When you have entered the content of the SOS message press the menu or the call key and then the C key You are then asked if you want to save the entry The message is saved by pressing the menu or the call key If you press the C key the message is not sav...

Page 67: ...Silvercrest SH 100 67 By pressing the menu key you can also open Settings One Key Help and make the required settings ...

Page 68: ...nction can be switched on and off by pressing the 0 on the keypad Press and hold the key 0 until the function is confirmed on the screen Press and hold the 0 key again to deactivate the function The hearing aid function can only be activated if the supplied headset is connected ...

Page 69: ...ccess the Phonebook menu item Quick search in the phonebook Press the key to select the input mode Enter the first letter of the name and scroll to the name with the up and down keys After pressing the menu key you can access the options View Edit Delete Copy Add New Entry Copy All Delete All and Memory Status View The entry details can be viewed ...

Page 70: ...d be saved To save the entry if you have only edited the name press the C key You will be asked whether the entry should be saved The entry is saved by pressing the menu or the call key If the C key is pressed the entry is not saved Delete Select an entry Then press the menu key Select Delete Press the menu key You will be asked whether the entry should be deleted The entry is deleted by pressing ...

Page 71: ...is copied onto the phone by pressing the menu or the call key If the entry is already saved on the phone it is copied to the SIM card If the C key is pressed the entry is not copied Add new entry Press the menu key and select the Phonebook menu item Confirm the selection with the menu key or the call key Press the menu key to access the Add new entry option and confirm the selection with the menu ...

Page 72: ...e menu or the call key If the C key is pressed the entry is not saved Copy All Select From SIM to copy all phone numbers saved on the SIM card onto your mobile phone Select From Phone to copy all the phone numbers saved on your mobile phone to the SIM card Delete All Select From SIM or From Phone to delete all the entries on the SIM card or in the phonebook of the phone To delete all entries on th...

Page 73: ...Silvercrest SH 100 73 phone you have to enter the password The preset password is 1122 Memory Status View the Memory Status of your SIM card and your mobile phone ...

Page 74: ...k operator or provider before using these services The messages are saved either on the phone or on the SIM card If the memory of one of these is full the message is saved on the other data carrier If both memories are full the message icon flashes You then have to delete an existing message before you can receive the new message 17 1Writing a message You can write and send messages with your phon...

Page 75: ...ing the menu key Done Use Template Insert PHB Number Insert PHB Name Input Method Note For easier comprehension the input method is described below Input Method You can select the input method with the up and down keys and then press the menu key or change the input method by pressing the key or access the symbol list by pressing the key You can select either Multitap ABC Multitap abc Numeric or ...

Page 76: ...nglish Insert Symbols How to write a message To write a new text message SMS first select the input method The numbers 2 9 of your keypad also feature letters in input mode entry of a message a name or additional information ...

Page 77: ...on until the letter you need is displayed Press key 2 once letter A Press key 2 twice in quick succession letter B Press key 2 three times in quick succession letter C To write the word TEST press the keys 8 once letter T 3 twice letter E 7 four times letter S 8 once letter T To enter a space press the 0 key on your keypad If you enter ...

Page 78: ... Many If you have selected Done and Send Only only send to one address you will be asked to enter the phone number You can either key in the number on the keypad or open the phonebook and select the respective number If you select Save and Send the message is sent and saved in the outbox If you select Save the message is only saved in the outbox and not sent If you have selected Send to Many you h...

Page 79: ...o which the message should be sent Use Template You can select any of 10 different templates which is then entered at the current cursor position Insert PHB Number You can open the phonebook select and insert a number Insert PHB Name You can insert a name from the phonebook ...

Page 80: ...as received is also shown in the list of chronologically listed messages When viewing the list of received messages you can select a specific message with the up and down keys After opening the inbox list press the menu or call key to read the message view the date and time at which it was received and the name and phone number of the sender if the name of the sender is already saved in the phoneb...

Page 81: ...message Delete Delete this message Edit Edit this message Forward Forward this message Copy to Phone SIM Copy this message which is saved on the SIM card onto the phone Move to Phone SIM Move this message which is saved on the SIM card onto the ...

Page 82: ...ve all messages Use Number Extract the number and dial or save it in the phonebook or send a text message 17 3Outbox To view the sent messages which are saved on the SIM card and the phone open the Outbox submenu Select a message in the message list with the up and down keys ...

Page 83: ...all key read the content of the selected message After pressing the menu or the call key again the following functions are available Reply Reply to this message Delete Delete this message Edit Edit this message Copy to Phone SIM Copy this message Move to Phone SIM ...

Page 84: ...lish Move this message Copy All Copy all messages Move All Move all messages Use Number Extract the number and then dial or save it in the phonebook 17 4Delete all SMS Open the submenu The following options appear Delete Inbox ...

Page 85: ...you press the C key they are not deleted Delete Outbox When you press the menu key the question Delete Outbox appears If you press the menu key or the call key again all messages in the Outbox are deleted If you press the C key they are not deleted Delete All When you press the menu key the question Delete all SMS appears If you press the menu key or the call key again all ...

Page 86: ...10 templates After pressing the menu key you can edit or delete the template message or write a message 17 6Voice Mail Server If this function is activated all calls which you cannot answer are diverted to the voice mail server so that the caller can leave a message You can then listen to the recorded messages later Open the Voice Mail Server submenu You can configure two voice mail servers refer ...

Page 87: ...sword Note The Voice Mail Server option is only available if it is supported by your network operator Before you can activate the voice mail server you have to contact your network operator to configure your voice mail server Your operator will then inform you of the number of your voice mail server and other important details 17 7Broadcast Message Broadcast messages are public messages broadcast ...

Page 88: ...ather taxis hospitals Please contact your network operator for details on the available services When the Broadcast Message submenu is opened four options are available Receive Mode Read Message Language and Channel Setting Note The Broadcast Message function is only available if it is supported by your network operator Receive Mode Select either On or Off ...

Page 89: ...hannel Setting function is used to Select and Add message channels as well as enter the title and ID of the channels You can obtain a list of the channel IDs from your network operator If you have activated and entered channel IDs from your network operator you can edit the selected channel You can delete channels with the Delete option Select the respective item and press the menu key or the call...

Page 90: ...enu The following options are available Profile Setting Please ask your provider for the service centre contact sc address Due to the different network support types and SIM cards profile lists can have one two and four profiles Select a Profile and then press the menu key You can then set the Profile Name the SC Address the Validity Period and the Message Type ...

Page 91: ...g values 1 hour 6 hours 12 hours 1 day 3 days 1 week or Maximum You can select one of the options with the key or the key When you press the C key you will be asked if you want to save the selected option If you press the menu or call key it is saved if you press the C key it is not saved In the Message Type menu you can select Text Fax Paging and E Mail You can select one of the options with the ...

Page 92: ...and E Mail are only available when these functions are supported by your network operator Common Setting You can switch the Delivery Report or the Reply Path function on and off If you set the delivery report function to On and then press the menu or the call key once you receive a delivery report to inform you that the recipient has received a sent message or if the message was not received for a...

Page 93: ...rt Note This function is only available if it is supported by the network operator The function Reply Path can only be switched to On if this is supported by your network operator By default this function is set to Off Memory Status When you press the menu or call key you open the Memory Status menu item You can then view the memory status Preferred Storage ...

Page 94: ... the menu or the call key again 17 9Services The services can be selected with the up and down keys Press the menu key to open the Services submenu from which you can use the special services which your network operator offers Your mobile phone supports such services These services are offered by your network operator If your operator does not offer such services you cannot use them Contact your n...

Page 95: ...Silvercrest SH 100 95 Note Depending on the SIM card type you use different displays appear in this submenu ...

Page 96: ...m memory capacity is 20 entries in each When this limit is exceeded the oldest entry is deleted 18 1Missed Calls If you did not receive a call Missed call is displayed in standby mode The number is displayed when you press the menu or the call key The list of the last 20 missed calls is accessed as follows In standby mode Press the menu key Call History Missed ...

Page 97: ...key select a number When the menu key is pressed twice five options are displayed Delete Press the menu key You are then asked Delete If you then press the menu or the call key the entry is deleted If you press the C key the entry is not deleted ...

Page 98: ...ed in the phonebook by pressing the menu or the call key Dial The number is dialled by pressing the menu or the call key Edit Edit mode is activated by pressing the menu or the call key You can then edit the entry Press the menu or call key again to save the changes ...

Page 99: ...ge option You can then send a text message SMS to the respective number 18 2Dialled Calls The list of the last 20 dialled calls is accessed as follows In standby mode Press the menu key Call History Dialled Calls Press the menu key and proceed in the same way as for the Missed Calls list ...

Page 100: ... Received Calls Press the menu key and proceed in the same way as for the Missed Calls list 18 4Delete Call Log Press the menu key in standby mode Use the Down key to select Call History and then press the menu key to access the Call History submenu Use the down key to select Delete Call Log Press the menu or the call key to access the Delete Call Log submenu ...

Page 101: ...d Calls and Received Calls lists or you can delete the content of all lists with the Delete All option Select one of the options When you press the menu or the call key you will be asked Delete Press the menu or the call key again to delete the current entry If the C key is pressed the entry is not deleted ...

Page 102: ...s follows In standby mode Press the menu key Call History Call Time Last Call Time The duration of the last call is displayed Total Sent The total duration of all calls you have made is displayed Total Received The total duration of all calls you have received is displayed Reset all Time All times are reset to zero ...

Page 103: ...Alarm function You can set 6 alarm times When you have entered an alarm time use the Add alarm time function by pressing the up and down keys to switch the alarm on and off set the time the alarm repeat function snooze and the alarm type On or Off You can switch the alarm on and off with the or key Time ...

Page 104: ...ither Once Everyday and specific Days Snooze The snooze function is used to set the alarm repeat time Setting is possible by pressing the or key default setting 1 2 3 4 5 6 7 8 9 10 minutes Alert Type Press the or key to select either vibration and ring only ring and only vibration Alarm content Press the menu key to edit the alarm content After entry press ...

Page 105: ...Silvercrest SH 100 105 the menu or the call key Then press the C key and decide whether you want to save the entry ...

Page 106: ...on the caller and environment In standby mode press the menu key and then select User Profiles The mobile phone features the following profiles General Meeting Outdoor Indoor Headset The menus of the respective profiles include the following submenus in which you can enter the Tone setup Volume Alert type Extra tone Ring type and the Answer mode function ...

Page 107: ...ndby mode press the menu key and then select User Profiles Select the required profile and then press the menu key and select Activate 20 2Customize To configure your profile select the profile you want to change Select Customize and press the menu key The following menu is displayed ...

Page 108: ...sage Tone Keypad Tone Volume Setting the volume of the Ring tone and the Keypad tone Adjust the volume with the up or down key and press the menu or the call key to save Alert type The following can be selected Ring Vib only Vib and ring Vib then ring The alert type can be selected with the up and down keys and then saved with the menu or call key ...

Page 109: ...d by pressing the menu or the call key Extra tone The following can be set Warning Error Camp on and Connect These can be switched on and off with the menu and the call key When you press the C key you will be asked Save The selection is saved by pressing the menu or the call key If the C key is pressed the selection is not saved Answer mode ...

Page 110: ... call arrives any key can be pressed except for the end key and the C key Note These five profiles are already programmed The default profile is General In standby mode the mute function is quickly switched on and off by pressing and holding the key ...

Page 111: ...one 21 1Time and Date Press the menu or the call key to open the Time and Date menu In this menu you can set the time and date shown on your mobile phone You can make the following settings Set Home City Press the menu or the call key to access the Set Home City option You can select various cities with the up or down key The selected city is saved by pressing the menu or the call key again ...

Page 112: ...date with the numbers To save the setting press the menu or the call key again Set Format Press the menu or call key to access the Set format option Time Format Press the key and the key to select either the 12 hour or 24 hour setting Date Format You can specify the date format as follows by pressing the key and the key YYYY MM DD MMDD YYYY DD MM YYYY DD MM YYYY MM DD YYYY YYYY MM DD To ...

Page 113: ...H 100 113 save the setting press the menu or the call key 21 2One Key Help Please refer to Chapter 15 3 under SOS button One Key Help for more information This section contains a detailed description of all submenus ...

Page 114: ...nd down keys to select your language Press the menu or the call key to save the selected language You can choose between seven different languages Preferred Input Method You can select the input mode with the up and down keys and then press the menu key or change the input method by pressing the key or access the symbol list by pressing the key You can select either Multitap ABC Multitap abc Numer...

Page 115: ... the call key to access the screen saver menu and then select the Settings option to specify the status and the waiting time of the screen saver Press the key and the key to change the Status and the Waiting time Speed Dial This menu is used to switch the speed dial function on and off and also assign the speed dial numbers Select Speed Dial and press the menu or the call key Then ...

Page 116: ...ial number list of number keys 2 9 Then press the menu key and access the Edit option You can then select a number from the phonebook Press the menu or the call key to confirm your selection In standby mode you can select the set number by pressing and holding the respective number key LCD Backlight Select LCD Backlight Press the up or down key to change the contrast Five contrast grades are avail...

Page 117: ...17 Standby LED The standby LED can be switched on and off by pressing the menu or call key If it is switched on a blue LED flashes on the right above the screen as soon as your phone is connected to your operator s network ...

Page 118: ... the submenu you have the options Set by Network Hide ID and Send ID Call Waiting If this function is activated your provider will inform you that you have a new call in the line if you are already talking to someone on the phone First you should check whether your SIM card supports the Call Waiting function Your provider will be able to give you more information on how to use this function If you...

Page 119: ...s appear on the screen Activate To activate this function press the menu or the call key Deactivate The function is deactivated by pressing the menu or the call key Query status The status of the function is shown when the menu or the call key is pressed ...

Page 120: ...vert function can be switched on and off on your mobile phone You can select the following options Divert all Voice Calls Divert If Unreachable Divert If No Answer Divert If Busy Divert All Data Calls fax or e mail or Cancel All Diverts Divert All Voice Calls Calls are always diverted The number of ring tones before the call is diverted depends on your provider Divert If Unreachable Diverts the ca...

Page 121: ...alls if at least one call is put through to the phone Divert All Data Calls Diverts all data calls Cancel All Diverts This function cancels all the selected call divert options When you have decided on one of the above operating modes you can proceed as follows Activate To activate this function press the menu or the call key ...

Page 122: ...Silvercrest SH 100 122 English Deactivate Press the menu or the call key to deactivate the function Query status Press the menu or the call key to view the function status ...

Page 123: ...word from your service provider which enables you to activate call barring If you wish to use this function please contact your service provider Outgoing Calls This option enables you to lock your phone so that it cannot be used to make calls This function includes the following options All calls Prevents use of your phone to make calls International calls Only prevents international calls being m...

Page 124: ... Mobile Network of your country Note You can activate deactivate and query the status of the above options If All calls is activated only emergency calls are possible Incoming Calls The user can prevent calls being received These include All calls The user cannot answer any incoming calls When roaming This prevents calls being answered if the user is ...

Page 125: ...activate deactivate and query the status of the above options Cancel All All restrictions can be cancelled when the barring password is entered Change Barring Password A new barring password can be specified when the old password has been entered Line Switching ...

Page 126: ...or business and the other as a private line To this purpose it is however necessary that Line Switching is possible in your country and that your network operator also offers this function Call Time Reminder Shows the user the duration of the call If this option is activated a beep sounds when the set call time has been reached A single or periodic reminder can be set Off ...

Page 127: ...r Press the menu or the call key again and then select Single A beep then sounds once when the set call time is reached The call time can be set within the range of 1 second to 3 000 seconds Periodic Press the menu or the call key to access the Call Time Reminder Press the menu or the call key again and then select Periodic A regular beep then sounds when the set call time is reached The call time...

Page 128: ...de the permissible range a message appears on the screen and an error signal is sounded Call Time Display Press the menu or the call key to switch this option on or off The call time is then displayed or not displayed Auto Redial Press the menu or the call key and select Auto Redial The option is then switched on or off by pressing the menu or the call ...

Page 129: ...o access the Network Selection option Then press the menu or the call key and select New Search to search the network again Select network Press the menu or the call key to access Network Selection Press the menu or the call key again and choose Select Network Then select the required network from the network list ...

Page 130: ...n between Automatic and Manual Each time it is pressed the phone switches between automatic and manual Automatic The search starts automatically and a connection is made to the first available network Manual You search through the list of the available networks by hand and select the required network ...

Page 131: ...u can edit these saved networks You can change or delete the priority of the network When you have pressed the menu or the call key a list is opened showing the networks which the user prefers Select the required network and access the options by pressing the menu or the call key Change Priority Access the function by pressing the menu or the call key Use the up and down keys to change the selecte...

Page 132: ...00 132 English Delete When you have pressed the menu or the call key you are asked Delete The network is then deleted by pressing the menu or the call key again Press the C key if you do not want to delete the network ...

Page 133: ...rd SIM Lock The PIN number can prevent unauthorised use of your SIM card Open the SIM Lock submenu You can make the following settings If the SIM Lock function is switched off press the menu or the call key The function is activated or deactivated by entering the PIN number and pressing the menu or the call key again The next time you switch your mobile phone on you will be asked to ...

Page 134: ...entered three times the SIM card is locked To unlock the SIM card you then have to enter the PUK number The PIN and PUK number are normally supplied with your SIM card If you have lost these please contact your network operator Phone Lock The phone lock prevents unauthorised use of your mobile phone Open the Phone Lock submenu You can make the following settings ...

Page 135: ...k code is requested If the phone lock is switched on it can be deactivated by pressing the menu or the call key and entering the password Warning The default phone lock code is 1122 You should replace this as quickly as possible with your own code Fixed Dial If this function is supported by your SIM card outgoing calls can be limited to certain numbers If this function is activated only the ...

Page 136: ...ings Mode Entry of PIN2 for switching the Fixed Dial function On or Off Fixed Dial List When this list has been opened all required actions can be performed If the list is empty press the menu key and then select Add Here you can enter edit and delete names and numbers in the list Note You have to enter your PIN2 to activate and deactivate the Fixed Dial function Please request the PIN2 from your ...

Page 137: ...rring If this function is supported by your SIM card certain numbers can be blocked If this function is activated you can prevent numbers which are on the list of barred numbers from being dialled Mode Entry of the PIN2 for activating or deactivating the call barring function Fixed Dial List When the Fixed Dial List has been opened all necessary actions ...

Page 138: ...ivate the call barring function Please request the PIN2 from your network operator If the call barring function is activated only the numbers contained in the list are shown in the phonebook The list is saved in the BDN file on the SIM card If your SIM card does not have a BDN file the message Not supported by SIM appears on the screen Change password PIN PIN2 and the Phone Lock Password can be ch...

Page 139: ...Note The password must contain a minimum of four characters and should not exceed eight characters 21 7Restore Factory Settings Open the Restore Factory Settings submenu In this menu you can reset all main settings to the original factory settings The phone is reset by pressing the menu or call key Press the C key to cancel Note To restore the factory settings the correct phone lock ...

Page 140: ...Silvercrest SH 100 140 English password must be entered Several settings can only be reset to their original values when the device is restarted ...

Page 141: ...ns 110 mm x 50 2 mm x 14 6 mm Weight of phone approx 62 g Weight of battery approx 22 g Battery 900 mAh Weight of charger with power supply approx 140 g Battery charging time approx 3 hours Battery type Li Ion Power supply input 100 240V AC 50 60Hz 0 2A Power supply output 5 25V DC 0 6A ...

Page 142: ...time approx 4 hours Temperature operation 20 to 60 C Storage temperature 30 to 80 C Humidity operation 45 to 80 RH Humidity storage 30 to 90 RH The operating time can vary depending on the used SIM card network and the settings type of use and environmental conditions ...

Page 143: ...s of the European Union directive 1999 519 EC on the limitation of exposure of the general public to electromagnetic fields The maximum legal SAR limit value is 2 0 W kg The maximum measured SAR value for the Silvercrest SH 100 while held to the ear was 0 6 W kg ...

Page 144: ... obligations are met Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone If it requires cleaning use a soft clean and dry cloth Never use a rough cloth to wipe the screen Always use a special microfibre cloth Never paint the phone Paint can clog the moving parts and prevent correct operation If the phone or its accessories do not work correctly contact your dealer ...

Page 145: ...uld require maintenance ONLY have this done by authorised JNC technicians Otherwise the warranty will be void Note All the above recommendations apply to your phone the battery charger and all accessories Should any device not work correctly take it to your dealer or contact our hotline to have it repaired ...

Page 146: ...l not possible to solve the problem please contact your dealer or network operator Faults which cannot be remedied with the aid of the information in this table may only be rectified by authorised JNC technicians or your service provider First read the frequently asked questions FAQ on the following pages which can arise when dealing with problems ...

Page 147: ...d correctly The battery cannot be charged 1 Check that the charger is correctly connected to the phone 2 Is the battery still functional The battery performance is lowered considerably after several years 3 Is the battery fully discharged The phone must be connected to the charger for some time before charging actually starts ...

Page 148: ... signal strength Look if the vertical bars are visible 2 Is the SIM card inserted correctly does it have a bad contact or is it damaged If the SIM card is damaged ask your provider for a new card No calls can be made 1 Is the SIM card activated for the network 2 Is the call barring function activated 3 Are calls barred due to unpaid service charges 4 Is the FDN function active ...

Page 149: ...tivated for the network 2 Are calls barred due to unpaid service charges 3 Is the call divert function activated 4 Is the function Block incoming calls activated PIN locked Enter the PUK to unlock your SIM card or contact your network operator The charge counter does not work No counting pulses are transmitted Contact your network operator ...

Page 150: ...Silvercrest SH 100 150 English SIM Error 1 The SIM card is dirty Clean the card 2 Reinsert the SIM card 3 The SIM card is damaged Replace the card ...

Page 151: ...criber Identity Module PIN Personal Identity Number Usually refers to the PIN1 Supplied together with the SIM card Serves to unlock the SIM card PUK Personal Unlock Key Supplied together with the SIM card Serves to unlock the SIM card if the wrong PIN is entered three times Can also be used to change the PIN ...

Page 152: ...chase For information about our after sales service please visit www jnc digital de or call our hotline Country Hotline No Belgium 0800 72 178 Denmark 8088 6906 Germany 01805 06 79 00 England 0871 075 5300 Finland 0800 11 66 99 France 0826 109 988 Greece 00800 49 12 91 51 Holland 08000 22 90 67 Ireland 1890 944 848 ...

Page 153: ... No Italy 800 788 035 Croatia 0800 222 823 Austria 0820 901 113 Poland 00800 49 11 487 Portugal 800 84 91 46 Sweden 020 79 59 45 Slovakia 0800 00 49 97 Slovenia 0800 80 182 Spain 902 886 189 Czech Republic 800 14 28 43 Hungary 06800 133 97 ...

Page 154: ...128 Basic functions 55 Battery 17 Broadcast Message 87 Call Barring 123 137 Call Divert 120 Call History 96 Call setting 118 Call Time 102 Call Time Display 128 Call Time Reminder 126 call wait 64 Call Waiting 118 Caller ID 118 Car 21 Care 144 Charger 49 Children 15 Contents 4 Copyright 3 Date 111 Dialled Calls 99 Dialling the number 55 Dismantling 53 ...

Page 155: ...ing aid 68 Icons 43 Important notes 31 Important safety information 11 Inbox 80 Input Method 75 Intended use 32 Items supplied 33 JNC Datum Tech GmbH 3 Keys and functions 36 Language 114 LCD Backlight 116 Line Switching 125 Maintenance 144 Manufacturer s information 3 Medical equipment 20 Message Settings 90 Message Type 91 Messages 74 Missed Calls 96 Network 129 Outbox 82 Overview 35 Password 138...

Page 156: ...er 115 Security Setting 133 Services 94 Settings 111 SIM card 45 SIM Lock 133 SMS 74 SMS Remote Control 58 SOS button One Key Help 64 SOS light 65 SOS number 59 65 SOS SMS content 66 SOS SMS 66 Speed Dial 115 Standby LED 117 Switching off 54 Switching on 54 Taking out of operation 53 Technical Data 141 Time 111 Torch 20 61 User Profiles 106 Using this guide 2 Voice Mail Server 86 Volume warning 29...

Page 157: ...Silvercrest SH 100 157 Writing a message 74 Your phone 35 ...

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Silvercrest SH-100, Instructions Manual

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