SilverCrest SWKC 2400 A1
32 - English
Warranty information
Dear Customer,
This device is sold with three years warranty from the date of purchase. In the event of product defects,
you have legal rights towards the seller. These statutory rights are not restricted by our warranty as
described below.
Warranty conditions
The warranty period commences upon the date of purchase. Please keep the original receipt in a safe
place as it is required as proof of purchase. If any material or manufacturing faults occur within three
years of purchase of this product, we will repair or replace the product free of charge as we deem
appropriate.
Warranty period and legal warranty rights
The warranty period is not extended in the event of a warranty claim. This also applies to replaced and
repaired parts. Any damage or defects discovered upon purchase must be reported immediately when the
product has been unpacked. Any repairs required after the warranty period will be subject to charge.
Scope of warranty
The device was carefully manufactured in compliance with stringent quality guidelines and subjected to
thorough testing before it left the works. The warranty applies to material and manufacturing faults. This
warranty does not cover product components which are subject to normal wear and which can therefore
be regarded as wearing parts, or damage to fragile components such as switches, rechargeable batteries
or components made of glass. This warranty is void if the product is damaged, incorrectly used or
serviced. To ensure correct use of the product, always comply fully with all instructions contained in the
user manual. The warnings and recommendations in the user manual regarding correct and incorrect use
and handling of the product must always be observed and complied with. The product is solely designed
for private use and is not suitable for commercial applications. The warranty is rendered void in the event
of incorrect handling and misuse, if it is subjected to force, and also if any person other than our
authorised service technicians interfere with the device. No new warranty period commences if the
product is repaired or replaced.
Submitting warranty claims
To ensure speedy handling of your complaint, please note the following:
-
Before using your product for the first time, please read the enclosed documentation carefully.
Should any problems arise which cannot be solved in this way, please call our hotline.
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Always have your receipt, the product article number as well as the serial number (if available)
to hand as proof of purchase.
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If it is not possible to solve the problem on the phone, our hotline support staff will initiate further
servicing procedures depending on the fault.
