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Do not attempt to open or repair your Silk’n SensEpil™ device. Only authorized
Silk’n™ repair centers are permitted to perform repairs.
Opening Silk’n SensEpil™ may expose you to dangerous electrical components and to pulsed light energy,
either of which may cause serious bodily damage and/or permanent eye injury.
Trying to open Silk’n SensEpil™ may also damage the device and will void your warranty.
Please contact Silk’n™ Customer Service if you have a broken or damaged device in need or repair.
11.2. “A light pulse is not emitted when I press the PULSE BUTTON”
Make sure that you have good contact with the skin and that the TRETMENT SURFACE is evenly and
firmly pressed to the skin. For your safety, the PULSE BUTTON will activate a pulse only if the TRETMENT
SURFACE is firmly pressed against the skin.
Check the CONTROL PANEL. If the SKIN TONE WARNING INDICATOR LIGHT blink for 3 seconds,
this is an indication that your skin tone, measured by the SKIN COLOR SENSOR, is too dark for safe
application. Try using the device on a different body part or contact the Silk’n SensEpil™ support.
Check the REPLACE CARTRIDGE INDICATOR LIGHT. If it is on, disconnect Silk’n SensEpil™ and replace
the DISPOSABLE LAMP CARTRIDGE.
Make sure that the READY INDICATOR is on.
If within 10 seconds the READY INDICATOR remains off turn Silk’n SensEpil™ off and back on by
pressing the ON/STBY SWITCH twice.
If the problem persists, contact your local Silk’n™ Customer Service Center.
Check the SYSTEM WARNING INDICATOR LIGHT.
If the light is on turn Silk’n SensEpil™ off and back on by pressing the ON/STBY SWITCH twice.
If these problems persist, contact your local Silk’n™ Customer Service Center.
11. Troubleshooting
11.1. “My Silk’n SensEpil™ does not start.”
Make sure the POWER ADAPTOR is properly connected to the Silk’n SensEpil™ device.
Make sure the POWER ADAPTOR is plugged into an electrical outlet on the wall.
Note! After replacing the disposable lamp cartridge with a new one, always set the
energy to be one level lower than your normal setting. Raise the energy level back,
only if you do not experience abnormal discomfort during or after the treatment.
Summary of Contents for SensEpil
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