16
EN
9.2 Cleaning and replacing the filter
The filter
3
needs cleaning or replacing due to the build-up of
discarded skin. It is recommended that you do this every few
treatments.
1. Gently pull the treatment tip off from the main unit.
2. Remove the rubber cap
2
and then remove the filter.
3. To clean the filter, brush off any debris with a soft brush, then
place it back on the main unit. To change a filter, remove the
current filter and insert a new one.
4. Place the rubber cap back into position, then put the
treatment tip back on the main unit, making sure that they are
firmly connected.
You can purchase new filters and treatment tips on our
website at www.silkn.eu. For replacement rubber caps or
AC/DC adapters, please contact Customer Service.
10 Storage
All parts must be completely dry before being stored. Store the
product in a clean and dry place, avoiding heat and direct sunlight.
11 Troubleshooting
Some problems may be caused by minor faults that you can fix
yourself. To do so, follow the instructions in the following table.
If it is still not possible to resolve the problem, contact customer
service. Do not repair the product yourself.
Fault
Possible cause and solution
The product
does not operate.
Make sure the AC/DC adapter is properly
connected to the product and a mains socket.
I don’t feel any
suction when the
product touches
my skin.
Make sure the product is turned on,
and check that the filter, rubber cap and
treatment tip are placed on the main unit
correctly.
