EN
EN
15
Problem
Action
The device shuts off
all the time.
Make sure the device is properly charged. Attach the
adapter
to the
stand/charging cradle
and the electricity
supply, and charge the device for at least 6 hours
before the next use.
The device does not
dispense the face
wash properly
y
To release a dose of face wash , hold the device in an
upright position and press the
dispensing button
.
y
Clean the
dispenser
(refer to section “7.3 Cleaning the
dispenser”).
y
Make sure there is sufficient face wash in the
dispenser
. Fill the
dispenser
until the face wash
reaches the max indication line.
9. Parts & consumables
You can purchase replacement brushes and device nipples through the
retailer where you bought the device, or you can order directly from our
website: www.silkn.eu (Europe) or www.silkn.com (US and Canada).
10. Customer service
See our website www.silkn.eu (Europe) or www.silkn.com (US and Canada) for
more information. This manual is also available as a PDF download from the
website. Contact Silk'n Customer Service to report unexpected operations or
events, or any other problem with your device.
Our contact details are:
Country
Service number
Belgium
0900-25006
France
0891-655557
Germany
089 51 23 44 23
Italy
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