RETURNS AND SERVICING
In the event that the unit needs to be returned for service, please call for
possible options, or to inquire about an authorized repair shop in your area.
When you are required to return the macerating unit to the manufacturer,
please ensure that prior to shipping, the unit has been cleaned and
disinfected inside and outside. A labor charge will be in effect for cleaning
($50.00).
Before returning any unit, a return authorization is needed from the
manufacturer. Units returned without prior RGA number will be refused
and returned collect.
If you return the macerating unit in its original packaging, please remove
the discharge elbow and retain until re-assembly. If elbow is not removed,
damage due to shipping might occur. Please package the macerating unit
properly with adequate shock absorbent material around it. Send this
package prepaid to the manufacturer, making sure to insure against loss
and/or transit damage, (the amount of $300.00 will suffice). If any repairs
are done outside the warranty period, or when the user has damaged the
macerating unit, you will be apprised of repair costs. All repair work will be
conducted on a pre-paid basis only.
WARRANTY REQUESTS
When claiming a warranty repair, the following details are required.
Please ensure that you have all particulars and required documents
available when requesting for warranty work.
Name
:
_
________________________
_______________________________
Address:
__________
________________
____________________
Purchased From:
________
___
________________
___________
Installed By:
___________
________________
________________
Date of Purchase:
_________
__________________
__________
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Summary of Contents for SVP600
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