Errors and returns
i
ndu
Q
®
- Series VMM
- 46 -
© SIKA
•
Ba_VMM_us
•
09/2018
8
Errors and returns
Based on the meticulous manufacturing process, performance test and final inspection of the
device, trouble-free operation of the VMM is expected when installed and operated in accord-
ance with this manual. However, if it nevertheless becomes necessary to return the unit to
SIKA, please follow the instructions in the following section.
WARNING! Risk of injury through toxic or hazardous substances!
Remnants of toxic or hazardous substances in the dismantled VMM can lead to damage
to health or cause significant property damage.
Purge or neutralize the unit before return shipment!
Comply with § 8.3 "Return shipment to the manufacturer"!
CAUTION! Material damage!
The VMM cannot be repaired by the user. In case of a defect, the device must be returned
to the manufacturer for repair.
Never perform any repair on the VMM yourself.
The integrated diagnostic system of the VMM distinguishes between two types of errors: Sys-
tem errors (
§ 8.1) and Self-test errors (
§ 8.2).
8.1
System errors
Errors that indicate system memory failure, division by zero or a damage of the electronics
unit are characterized as
system errors
. These error messages are not reset automatically
when the error disappears.
If the cause of any error messages described below cannot be fixed, please contact the SIKA
Service.
System errors will be displayed starting with the message “system error” followed by a 5-
digit number in hexadecimal code.
The error codes are explained in the following table.
If several errors occur at the same time, the hexadecimal sum of the individual errors will be
displayed. This allows an easy identification of the single error codes.
Identifier
Error code
Description
System errorExtEEProm
0x00002
External EEPROM (data memory chip DSM)
plugged in but is empty, not initialized.
System errorIntEEProm
0x00004
Internal EEPROM (calibration display electron-
ics) present but empty / not described.
System errorEEPROM
0x00010
Failure when saving or reading of memory da-
ta.
