23
Technical Support and Warranty:
QUESTIONS?
SIIG’s
Online
Support
has
answers!
Simply
visit
our
website
at
www.siig.com
and
click
on
Support
.
Our
online
support
database
is
updated
daily
with
new
drivers
and
solutions.
Answers
to
your
questions
could
be
just
a
few
clicks
away.
You
can
also
submit
questions
online
and
one
of
our
technical
support
analysts
will
promptly
respond.
SIIG
offers
a
3
‐
year
manufacturer
warranty
with
this
product.
This
warranty
covers
the
original
purchaser
and
guarantees
the
product
to
be
free
of
any
defects
in
materials
or
workmanship
for
three
(3)
years
from
the
date
of
purchase
of
the
product.
SIIG
will,
at
our
discretion,
repair
or
replace
(with
an
identical
product
or
product
having
similar
features
and
functionality)
the
product
if
defective
in
materials
or
workmanship.
This
warranty
gives
you
specific
legal
rights,
and
you
may
also
have
other
rights
which
vary
from
state
to
state.
Please
see
our
web
site
for
more
warranty
details.
A)
If
it
is
within
the
store
ʹ
s
return
policy
period,
please
return
the
product
to
the
store
where
you
purchased
from.
B)
If
your
purchase
has
passed
the
store
ʹ
s
return
policy
period,
please
follow
these
steps
to
have
the
product
repaired
or
replaced.
Step
1:
Submit
your
RMA
request.
Go
to
www.siig.com
,
click
Support,
then
REQUEST
A
PRODUCT
REPLACEMENT
,
then
RMA
to
submit
a
request
to
SIIG
RMA
or
fax
a
request
to
510
‐
657
‐
5962.
Your
RMA
request
will
be
processed,
if
the
product
is
determined
to
be
defective,
an
RMA
number
will
be
issued.
Step
2:
After
obtaining
an
RMA
number,
ship
the
product.
Properly
pack
the
product
for
shipping.
All
software,
cable(s)
and
any
other
accessories
that
came
with
the
original
package
must
be
included.
Clearly
write
your
RMA
number
on
the
top
of
the
returned
package.
SIIG
will
refuse
to
accept
any
shipping
package,
and
will
not
be
responsible
for
a
product
returned
without
an
RMA
number
posted
on
the
outside
of
the
shipping
carton.
You
are
responsible
for
the
cost
of
shipping
the
product
to
SIIG
at
the
following
address:
SIIG,
Inc.
6078
Stewart
Avenue
Fremont,
CA
94538
‐
3152,
USA
RMA
#:____________________
SIIG
will
ship
the
repaired
or
replaced
product
via
Ground
in
the
U.S.
and
International
Economy
outside
of
the
U.S.
at
no
cost
to
the
customer.
Summary of Contents for ID-SC0911-S1
Page 1: ...1 USB to RS 422 485 Serial Adapter ID SC0911 S1 SC0A11 S1 User s Manual ...
Page 7: ...7 Hardware Introduction Power LED Status LED Wall mount hole USB Port Serial Port Serial Port ...
Page 11: ...11 2 Please select Install from a list or specific location and click Next ...
Page 14: ...14 On Windows 7 1 Please Locate and install driver software manually ...
Page 18: ...18 Selected the desired port mode and click the SET button to finish the mode setting ...
Page 22: ...22 Blank Page ...
