signia Pure Charge&Go Nx User Manual Download Page 30

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Problem and possible solutions

Sound is distorted.

●

Decrease the volume.

●

Charge the hearing instrument.

●

Clean or exchange the ear piece.

Hearing instrument emits signal tones.

●

Charge the hearing instrument.

Hearing instrument does not work.

●

Turn the hearing instrument on.

●

Charge the hearing instrument.

Observe also the status LEDs on the charger.

Consult your Hearing Care Professional if you encounter

further problems.

Country-specific information

USA and Canada

Certification information for hearing instruments with

wireless functionality:
Pure Charge&Go Nx

●

Contains FCC ID: SGI-RFM001, SGI-MIM001

●

IC: 267AB-WP4N1

Summary of Contents for Pure Charge&Go Nx

Page 1: ...Hearing Systems Pure Charge Go Nx User Guide ...

Page 2: ...8 Hearing programs 9 Features 9 Daily use 10 Charging 10 Turning on and off 11 Switching to standby mode 12 Inserting and removing the hearing instruments 13 Adjusting the volume 16 Changing the hearing program 17 Further adjustments optional 17 Special listening situations 18 On the phone 18 Audio streaming with iPhone 19 Airplane mode 19 ...

Page 3: ...ntenance 24 Important safety information 25 Further information 27 Safety information 27 Accessories 27 Operating transport and storage conditions 27 Disposal information 28 Symbols used in this document 29 Troubleshooting 29 Country specific information 30 Service and warranty 31 ...

Page 4: ...reater quality of life your hearing instruments offer To receive the most benefit from your hearing instruments it is recommended that you wear them every day all day This will help you get adjusted to them CAUTION It is important to read this user guide and the safety manual thoroughly and completely Follow the safety information to avoid damage or injury Before using your hearing instruments for...

Page 5: ...ll lithium ion rechargeable battery is permanently built into your hearing instrument This enables easy charging with our inductive charger The wireless functionality enables advanced audiological features and synchronization between your two hearing instruments Your hearing instruments feature Bluetooth low energy technology allowing for easy data exchange with your smartphone and for seamless au...

Page 6: ...el and press the controls while wearing the hearing instruments If you have problems pressing the controls of your hearing instruments while wearing them you can ask your Hearing Care Professional whether a remote control or a smartphone app to control your instruments is available Components and names Ear piece Receiver Receiver cable Microphone openings Push button control on off switch Side ind...

Page 7: ...d ear pieces Size Click Sleeve vented or closed Click Dome single open or closed Click Dome semi open Click Dome double You can easily exchange the standard ear pieces Read more in section Maintenance and care Custom made ear pieces Custom shell Click Mold ...

Page 8: ...unction L R Press briefly Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on off Press for about 2 seconds Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on off Activate deactivate airplane mode Press for more than 3 seconds Turn on off L Left R Right ...

Page 9: ...ust the volume of your hearing instruments With our smartphone app you have even more control options Hearing programs 1 2 3 4 5 6 Read more in section Changing the hearing program Features The tinnitus therapy feature generates a sound to distract you from your tinnitus ...

Page 10: ...e the power cell is running low The signal will be repeated every 15 minutes Depending on the usage of your hearing instruments you have approximately 1 5 hours to charge your hearing instruments before they stop working Replacement of the power cell If the fully charged hearing instruments do not last over a full day of use 16 hours regular use without audio streaming then we recommend to have th...

Page 11: ...t the charger must be connected to the power supply For details refer to the charger s user guide Via push button X Turning on Press and hold the push button until the startup melody starts to play Release the push button while the melody is playing The default volume and hearing program are set X Turning off Press and hold the push button for several seconds Depending on the settings of your push...

Page 12: ...n standby mode the hearing instruments are not turned off completely They draw some power Therefore we recommend to use standby mode only for a short period of time If you want to leave standby mode but the remote control or app is not at hand Turn your hearing instruments off and on again via push button or by shortly placing them in the charger until one or more orange LEDs light up In this case...

Page 13: ... been fine tuned for your right and left ear Colored markers indicate the side red marker right ear blue marker left ear Inserting a hearing instrument X For Click Sleeves take care that the bend of the Click Sleeve is in line with the bend of the receiver cable Correct Incorrect ...

Page 14: ...hearing instrument and slide it over the top of your ear CAUTION Risk of injury X Insert the ear piece carefully and not too deeply into the ear It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand If you have problems inserting the ear piece use the other hand to gently pull your earlobe downwards This opens the ear canal ...

Page 15: ... retention strand helps to securely retain the ear piece in your ear To position the retention strand X Bend the retention strand and position it carefully into the bottom of the bowl of your ear refer to the picture ...

Page 16: ... two fingers and pull it carefully out Do not pull the receiver cable CAUTION Risk of injury X In very rare cases the ear piece could remain in your ear when removing the hearing instrument If this happens have the ear piece removed by a medical professional Clean and dry your hearing instruments after usage Read more in section Maintenance and care Adjusting the volume Your hearing instruments au...

Page 17: ...also have several hearing programs which allow you to change the sound if needed An optional signal tone can indicate the program change X To change the hearing program press the push button briefly Refer to section Controls for the setting of your controls Refer to section Hearing programs for a list of your hearing programs The default volume is applied Further adjustments optional The controls ...

Page 18: ...igned Turn the receiver slightly so that the ear is not completely covered Telephone program You may prefer a certain volume when using the phone Ask your Hearing Care Professional to configure a telephone program X Switch to the telephone program whenever you are on the phone If a telephone program is configured for your hearing instruments it is listed in section Hearing programs ...

Page 19: ...n areas where the use of Bluetooth technology is not allowed e g on some airplanes you can activate the airplane mode This turns Bluetooth in your hearing instruments off temporarily The hearing instruments still work without Bluetooth however direct audio streaming will not be possible and other functions will not be available X To activate or deactivate the airplane mode use the smartphone app o...

Page 20: ...ing instruments daily with a soft dry tissue X Never use running water or immerse the devices in water X Never apply pressure while cleaning X Ask your Hearing Care Professional for recommended cleaning products special care sets or more information on how to keep your hearing instruments in good condition Drying Your charger dries the hearing instruments while charging You can also use convention...

Page 21: ...ents are not turned off completely They are in standby mode and still draw some power Long term storage weeks months First fully charge your hearing instruments Turn them off via the push button before storing them We recommend using drying products while storing the hearing instruments At 6 month intervals you will have to charge the hearing instruments to avoid an unrecoverable deep discharge of...

Page 22: ...s This may affect sound quality Clean the ear pieces daily For all types of ear pieces X Clean the ear piece right after removal with a soft and dry tissue This prevents that cerumen becomes dry and hard For Click Domes or Click Sleeves X Squeeze the tip of the ear piece ...

Page 23: ...Components and names your Hearing Care Professional has marked your type of ear piece Exchanging Click Domes X To remove the old Click Dome use the removal tool or follow the instructions on the packaging of the Click Domes Be careful not to pull the receiver cable The removal tool is available as an accessory X Take particular care that the new Click Dome clicks noticeable in place X Check the fi...

Page 24: ...lar care that the new Click Sleeve clicks noticeably in place Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance Custom made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support ...

Page 25: ...ing instrument can cause the power cell to burst Risk of injury fire or explosion X Follow the safety instructions for power cells in this section X Observe the operating conditions Refer to section Operating transport and storage conditions X Pay special attention to protect your hearing instruments from extreme heat e g fire microwave oven inductive oven or other high induction fields and sunlig...

Page 26: ...the power cell yourself X Do not use the hearing instruments when their performance after charging reduces considerably X In the unlikely event of a power cell bursting or exploding keep all combustible parts away In any of the above cases return your hearing instruments to the Hearing Care Professional ...

Page 27: ...les are a remote control an audio streaming device or a smartphone app for remote control Some hearing instrument types support CROS and BiCROS solutions for people with single sided deafness Consult your Hearing Care Professional for further information Operating transport and storage conditions Operating conditions Discharging Charging Temperature 0 to 50 C 10 to 35 C Relative humidity 5 to 93 5...

Page 28: ...For details refer to section Maintenance and care For other parts such as the charger other conditions may apply WARNING Risk of injury fire or explosion during shipment X Ship power cells or hearing instruments according to local regulations Disposal information X To avoid environmental pollution do not throw power cells or hearing instruments into household trash X Recycle or dispose of power ce...

Page 29: ...e developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPhone may affect wireless performance Troubleshooting Problem and possible solutions Sound is weak Increase the volume Charge the hearing instrument Clean or exchange the ear piece Hearing i...

Page 30: ... Hearing instrument does not work Turn the hearing instrument on Charge the hearing instrument Observe also the status LEDs on the charger Consult your Hearing Care Professional if you encounter further problems Country specific information USA and Canada Certification information for hearing instruments with wireless functionality Pure Charge Go Nx Contains FCC ID SGI RFM001 SGI MIM001 IC 267AB W...

Page 31: ...31 Service and warranty Serial numbers Instrument Receiver unit Left Right Service dates 1 4 2 5 3 6 Warranty Date of purchase Warranty period in months Your Hearing Care Professional ...

Page 32: ...m 0123 Document No 03427 99T01 7600 EN Order Item No 109 546 09 Master Rev01 01 2018 01 2018 Signia GmbH All rights reserved Legal Manufacturer Signia GmbH Henri Dunant Strasse 100 91058 Erlangen Germany Phone 49 9131 308 0 ...

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