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Service and warranty

Serial numbers

Instrument

Receiver unit

Left:
Right:

Service dates

1:

4:

2:

5:

3:

6:

Warranty

Date of purchase:
Warranty period in months:

Your Hearing Care Professional

Cellion primax EN__COB.indd   35

23.04.2019   11:23:19

Summary of Contents for Cellion primax

Page 1: ...Cellion primax User Guide Cellion primax EN__COB indd 1 23 04 2019 11 22 53 ...

Page 2: ... and off 12 Switching to standby mode 13 Inserting and removing the hearing instruments 14 Adjusting the volume 18 Changing the hearing program 19 Further adjustments optional 19 Special listening situations 20 On the phone 20 Audio induction loops 22 Maintenance and care 23 Hearing instruments 23 Ear pieces 25 Professional maintenance 27 Cellion primax EN__COB indd 2 23 04 2019 11 22 53 ...

Page 3: ...on 30 Wireless functionality 30 Accessories 30 Operating transport and storage conditions 31 Disposal information 32 Symbols used in this document 32 Troubleshooting 33 Country specific information 34 Service and warranty 35 Cellion primax EN__COB indd 3 23 04 2019 11 22 53 ...

Page 4: ...ur hearing instruments offer To receive the most benefit from your hearing instruments it is recommended that you wear them every day all day This will help you get adjusted to them CAUTION It is important to read this user guide and the safety manual thoroughly and completely Follow the safety information to avoid damage or injury Before using your hearing instruments for the first time fully cha...

Page 5: ...ot intended for children under the age of 3 years or persons with a developmental age of under 3 years A power cell lithium ion rechargeable battery is permanently built into your hearing instrument This enables easy charging with our inductive charger Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments With the instruments in your h...

Page 6: ...Professional whether a remote control or a smartphone app to control your instruments is available Components and names Ear piece Receiver Receiver cable Microphone openings Push button control on off switch Side indicator red right ear blue left ear and receiver connection Cellion primax EN__COB indd 6 23 04 2019 11 22 55 ...

Page 7: ...Ear piece Receiver Receiver cable Microphone openings Push button control on off switch Side indicator red right ear blue left ear and receiver connection Cellion primax EN__COB indd 7 23 04 2019 11 22 59 ...

Page 8: ...leeve vented or closed Click Dome single open or closed Click Dome semi open Click Dome double You can easily exchange the standard ear pieces Read more in section Maintenance and care Custom made ear pieces Custom shell Click Mold Cellion primax EN__COB indd 8 23 04 2019 11 23 02 ...

Page 9: ...Push button function L R Press briefly Program change Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down Press long Turn on off L Left R Right You can also ask your Hearing Care Professional whether a remote control or a smartphone app to control your instruments is available Cellion primax EN__COB indd 9 23 04 2019 11 23 03 ...

Page 10: ...ction On the phone TwinPhone transmits the telephone call into both ears when the telephone receiver is held to either ear Read more in section On the phone The tinnitus therapy feature generates a sound to distract you from your tinnitus The e2e wireless functionality enables simultaneous control of both hearing instruments Read more in section Wireless functionality Cellion primax EN__COB indd 1...

Page 11: ...ing in the charger s user guide Low power indication You will hear an alert signal to indicate the power cell is running low The signal will be repeated every 15 minutes Depending on the usage of your hearing instruments you have approximately 2 hours to charge your hearing instruments before they stop working Cellion primax EN__COB indd 11 23 04 2019 11 23 04 ...

Page 12: ...nected to the power supply For details refer to the charger s user guide Via push button X Turning on Press and hold the push button until the startup melody starts to play Release the push button while the melody is playing The default volume and hearing program are set X Turning off Press and hold the push button for several seconds Depending on the settings of your push button signal tones may ...

Page 13: ...g instruments are not turned off completely They draw some power Therefore we recommend to use standby mode only for a short period of time If you want to leave standby mode but the remote control or app is not at hand Turn your hearing instruments off and on again via push button or by shortly placing them in the charger until one or more orange LEDs light up In this case the default volume and h...

Page 14: ... right and left ear Colored markers indicate the side red marker right ear blue marker left ear Inserting a hearing instrument X For Click Sleeves take care that the bend of the Click Sleeve is in line with the bend of the receiver cable Correct Incorrect Cellion primax EN__COB indd 14 23 04 2019 11 23 08 ...

Page 15: ...ide it over the top of your ear CAUTION Risk of injury X Insert the ear piece carefully and not too deeply into the ear It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand If you have problems inserting the ear piece use the other hand to gently pull your earlobe downwards This opens the ear canal and eases insertion of th...

Page 16: ...o securely retain the ear piece in your ear To position the retention strand X Bend the retention strand and position it carefully into the bottom of the bowl of your ear refer to the picture Cellion primax EN__COB indd 16 23 04 2019 11 23 12 ...

Page 17: ...l other ear pieces Grip the receiver in the ear canal with two fingers and pull it carefully out Do not pull the receiver cable CAUTION Risk of injury X In very rare cases the ear piece could remain in your ear when removing the hearing instrument If this happens have the ear piece removed by a medical professional Clean and dry your hearing instruments after usage Read more in section Maintenance...

Page 18: ...al volume adjustment press the push button briefly or use a remote control Refer to section Controls for the setting of the push button An optional signal tone can indicate the volume change Once the maximum or minimum volume has been reached you may hear an optional signal tone Cellion primax EN__COB indd 18 23 04 2019 11 23 13 ...

Page 19: ...Controls for the setting of your controls Refer to section Settings for a list of your hearing programs If the AutoPhone or the TwinPhone function is activated the hearing program switches automatically to a telephone program when the telephone receiver is close to the ear Read more in section On the phone Further adjustments optional You can also use the hearing instrument controls to change othe...

Page 20: ...completely covered Telephone program You may prefer a certain volume when using the phone Ask your Hearing Care Professional to configure a telephone program X Switch to the telephone program whenever you are on the phone or use the automatic program switch If a telephone program or the automatic program switch are configured for your hearing instruments it is listed in section Settings Cellion pr...

Page 21: ...following Activate the AutoPhone or the TwinPhone function Check the telephone receiver s magnetic field For the automatic program switch your hearing instrument detects the telephone receiver s magnetic field Not all telephones produce a magnetic field strong enough to activate this function In this case you can use the AutoPhone magnet which is available as an accessory and attach it to the tele...

Page 22: ...Ask your Hearing Care Professional to configure a telecoil program X Switch to the telecoil program whenever you are in a place with an audio induction loop If a telecoil program is configured for your hearing instruments it is listed in section Settings Telecoil program and remote control NOTICE For instruments with wireless connectivity When the telecoil program is active the remote control may ...

Page 23: ... a soft dry tissue X Never use running water or immerse the devices in water X Never apply pressure while cleaning X Ask your Hearing Care Professional for recommended cleaning products special care sets or more information on how to keep your hearing instruments in good condition Drying Your charger dries the hearing instruments while charging You can also use conventional products to dry your he...

Page 24: ...ompletely They are in standby mode and still draw some power Long term storage weeks months First fully charge your hearing instruments Turn them off via the push button before storing them We recommend using drying products while storing the hearing instruments At 6 month intervals you will have to charge the hearing instruments to avoid an unrecoverable deep discharge of the power cell Deep disc...

Page 25: ...uality Clean the ear pieces daily For all types of ear pieces X Clean the ear piece right after removal with a soft and dry tissue This prevents that cerumen becomes dry and hard For Click Domes or Click Sleeves X Squeeze the tip of the ear piece Cellion primax EN__COB indd 25 23 04 2019 11 23 15 ...

Page 26: ...aring Care Professional has marked your type of ear piece Exchanging Click Domes X To remove the old Click Dome use the removal tool or follow the instructions on the packaging of the Click Domes Be careful not to pull the receiver cable The removal tool is available as an accessory X Take particular care that the new Click Dome clicks noticeable in place X Check the firm fit of the new Click Dome...

Page 27: ...leeve clicks noticeably in place click Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance Custom made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support Cellion primax EN__COB indd 27...

Page 28: ...he power cell to burst Risk of injury fire or explosion X Follow the safety instructions for power cells in this section X Observe the operating conditions Refer to section Operating transport and storage conditions X Pay special attention to protect your hearing instruments from extreme heat e g fire microwave oven inductive oven or other high induction fields and sunlight X Charge your hearing i...

Page 29: ... not use the hearing instruments when their performance after charging reduces considerably X In the unlikely event of a power cell bursting or exploding keep all combustible materials away In any of the above cases return your hearing instruments to the Hearing Care Professional Cellion primax EN__COB indd 29 23 04 2019 11 23 19 ...

Page 30: ...matically changed too Both hearing instruments automatically adapt to the listening situation simultaneously Wireless functionality enables the use of a remote control Accessories The type of available accessories depends on the instrument type Examples are a remote control an audio streaming device or a smartphone app for remote control Some hearing instrument types support CROS and BiCROS soluti...

Page 31: ...iods of transport and storage please observe the following conditions Storage Transport Temperature recommended 10 to 25 C 50 to 77 F 20 to 60 C 4 to 140 F Temperature maximum range 10 to 40 C 50 to 104 F 20 to 60 C 4 to 140 F Relative humidity recommended 20 to 80 5 to 90 Relative humidity maximum range 10 to 80 5 to 90 Atmospheric pressure 700 to 1060 hPa 700 to 1060 hPa Note that you have to ch...

Page 32: ... environmental pollution do not throw power cells or hearing instruments into household trash X Recycle or dispose of power cells or hearing instruments according to local regulations Symbols used in this document Points out a situation that could lead to serious moderate or minor injuries Indicates possible property damage Advice and tips on how to handle your device better Cellion primax EN__COB...

Page 33: ...an or exchange the ear piece Sound is distorted Decrease the volume Charge the hearing instrument Clean or exchange the ear piece Hearing instrument emits signal tones Charge the hearing instrument Hearing instrument does not work Turn the hearing instrument on Charge the hearing instrument Observe also the status LEDs on the charger Consult your Hearing Care Professional if you encounter further ...

Page 34: ...34 Country specific information Cellion primax EN__COB indd 34 23 04 2019 11 23 19 ...

Page 35: ...arranty Serial numbers Instrument Receiver unit Left Right Service dates 1 4 2 5 3 6 Warranty Date of purchase Warranty period in months Your Hearing Care Professional Cellion primax EN__COB indd 35 23 04 2019 11 23 19 ...

Page 36: ...9T04 7600 EN Order Item No 109 422 46 Master Rev04 04 2019 04 2019 Signia GmbH All rights reserved Legal Manufacturer Signia GmbH Henri Dunant Strasse 100 91058 Erlangen Germany Phone 49 9131 308 0 Cellion primax EN__COB indd 36 23 04 2019 11 23 19 ...

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