Product Maintenance
•Clean the device before long-time storage;
•Remove the battery if lack of use;
•
Avoid high temperature, high humidity;
•
Put the device on the stable place, without exposure to direct
sunlight;
•
Keep out of reach of children;
Troubleshooting
Please contact after-sales team if there occurs any trouble which
is not listed in the below form.
Warm prompt:
Please check the condition of the device before
use if it is not worked for a long time.
After-sales Service
1.This device have been carefully inspected before delivery. If
during the operation, the device do not work, please inspect it
with the methods mentioned in “Troubleshooting”. If it still fails to
work or there is any other question, please contact after-sales
team. Contact information is printed on the back cover.
2.We provides one-year warranty service from the date of
delivery. However, the warranty does not cover following causes
or parts:
1) Unauthorized disassembly or modification resulting in failure;
2) Operating environment does not comply with regulations;
3) Violation operations exist;
4) Mechanical damages caused by external forces;
5) Battery and other consumables.
3. After the warranty expires, our Company continues to provide
fee-based maintenance services.
4.Product service life: 5 years.
5.Storage and transportation
1) Storage conditions: temperature: -30 ℃ ~+55 ℃ ; relative
humidity: ≤ 95%, no condensed water, no corrosive gas, and
good ventilation.
2) This device can be transported by all means of
transportation.Tied firmly during transportation to prevent
impact, and follow the storage and transportation signs on the
box, pay attention to the direction, stacking limit, and prevent
rain and snow.
Product Specification
Main technical data:
Irradiation diameter: 15mm；
Power supply: AAA 1.5V;
Dimension, L×W×H: 160×19×18mm;
G.W.: ≤50g
Packing list:
LED light therapy device;
User manual.
Contact Information
Manufacturer: Shanghai SIGMA High-tech Co., Ltd.
Registered address: The East Wing, 11th FL., Building No.8,
No.388 Shuanglian RD. Xujing Town, Qing Pu District, Shanghai,
PRC(201702)
Tel: 021-64325721
Service line: 400-921-0108
Website: acnego.sigmamed.net
Production date: see Label
Version: 201910
Power off before cleaning the device! Do not clean the
device during charging or working!
Do not allow liquid to penetrate into the device!
Do not use volatile oil, thinner, gasoline, etc. to clean
the device!
No.
Trouble
Possible reason
Method
1
Cannot turn on
Low battery due to
lack of use
Change the
battery
Poor connection of
battery
Check the
battery
