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Compass 597 USB modem - User Guide

24

2130948

Manual activation

Activation

 

involves

 

phoning

 

your

 

service

 

provider,

 

exchanging

 

information,

 

and

 

entering

 

your

 

account

 

infor

mation

 

into

 

the

 

appropriate

 

fields

 

in

 

the

 

wizard.

 

(To

 

use

 

this

 

method,

 

you

 

require

 

a

 

phone.)

To

 

use

 

manual

 

activation,

 

use

 

the

 

Next

 

and

 

Back

 

buttons

 

to

 

navigate

 

through

 

the

 

wizard,

 

noting

 

the

 

following:

Prepare

 

your

 

billing

 

information,

 

before

 

you

 

phone

 

the

 

service

 

provider

 

or

 

proceed

 

to

 

the

 

next

 

window.

Contact

 

your

 

service

 

provider.

 

Inform

 

your

 

service

 

provider

 

that

 

you

 

are

 

activating

 

your

 

Sierra

 

Wireless

 

Compass

 

597

 

USB

 

modem.

 

The

 

representative

 

will

 

request

 

your

 

ESN

(Electronic

 

Serial

 

Number)

 

or

 

MEID

.

 

This

 

is

 

displayed

 

in

 

the

 

Activation

 

Wizard

 

(and

 

is

 

printed

 

on

 

the

 

Compass

 

USB

 

modem

 

box

 

and

 

on

 

the

 

label

 

on

 

the

 

back

 

of

 

the

 

Compass

 

USB

 

modem).

As

 

prompted

 

by

 

the

 

wizard,

 

enter

 

the

 

information

 

provided

 

by

 

the

 

service

 

representative.

Select

 

Finish

 

in

 

the

 

final

 

window

 

of

 

the

 

wizard.

On

 

completion

 

of

 

the

 

Activation

 

Wizard,

 

the

 

Compass

 

USB

 

modem

 

is

 

ready

 

for

 

use.

 

The

 

following

 

chapters

 

explain

 

how

 

to

 

use

 

Watcher

 

to

 

manage

 

and

 

monitor

 

your

 

connections.

Automated activation

To

 

use

 

automated

 

activation:

1.

Select

 

the

 

Automated Activation

 

radio

 

button

 

and

 

click

 

Next

.

2.

The

 

wizard

 

advises

 

that

 

it

 

will

 

make

 

a

 

network

 

connection,

 

dialing

 

the

 

displayed

 

number.

 

Leave

 

the

 

number

 

unchanged

 

unless

 

told

 

by

 

a

 

technical

 

service

 

represen

tative

 

to

 

enter

 

a

 

different

 

value.

 

Click

 

Next

.

3.

Follow

 

any

 

instructions

 

or

 

prompts

 

provided

 

to

 

activate

 

the

 

USB

 

modem.

Watcher

 

displays

 

the

 

activation

 

progress

 

in

 

the

 

Call

 

Status

 

Area

.

 

When

 

the

 

process

 

is

 

complete

 

you

 

should

 

see

 

the

 

message

 

“Ready to Connect”

.

Note: If you do not get the 

“Ready to Connect”

 message, retry the 

process. If the process continues to fail, use 

manual activation

 

(page 24) or contact your service provider.

At

 

this

 

point

 

your

 

Compass

 

USB

 

modem

 

is

 

ready

 

to

 

use.

Summary of Contents for Compass 597

Page 1: ...Compass 597 USB modem with User Guide 2130948 Rev 1 0...

Page 2: ...eless modem In areas where blasting is in progress Where explosive atmospheres may be present Near medical equipment Near life support equipment or any equipment that may be susceptible to any form of...

Page 3: ...ng rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product Patents Portions of this product may be covered by some or all of the following US patents 5 515 01...

Page 4: ...emark of SD Card Association QUALCOMM is a registered trademark of QUALCOMM Incorporated gpsOne is a trademark of QUALCOMM Incorporated InstallShield is a registered trademark of Macrovision Corpo rat...

Page 5: ...mponents 12 Your host computing device 13 The Compass 597 USB modem 13 The Compass USB modem drivers and enabling software 13 CDMA service provider account 14 The CDMA wireless network 14 Getting Star...

Page 6: ...Components of the Watcher window 28 Window controls 28 Docking 29 Always On Top 29 Interpreting icons 29 Connection Status Area 30 Call Status Area 31 Indicator area 32 Minimized icons 32 Online Help...

Page 7: ...Contents Document 2130948 Rev 1 0 Jan 08 7 Glossary 43 Index 47...

Page 8: ...Compass 597 USB modem User Guide 8 2130948...

Page 9: ...your mobile computing device by adding 2 way messaging and high speed mobile data in extended areas compared to wireless local area networks This USB modem allows you to do the following subject to fe...

Page 10: ...Watcher to autolaunch and authenticate your account on the network then launch your Internet browser which you can also configure in Watcher to launch automatically you re online Alternatively you can...

Page 11: ...network and 40 80 Kbps uplink to the network Actual speed depends on the network conditions 1X supports Internet connections with data rates up to 153 Kbps Actual speed depends on the network condi t...

Page 12: ...a microSD card sold separately for file transfer or storage Package contents Your Compass USB modem package contains the following components Compass 597 USB modem USB extension cable Notebook clip t...

Page 13: ...The Compass USB modem fits into a USB slot available on most notebook and desktop PCs Every CDMA network operates on one of three radio frequency bands As a dual band product the Compass USB modem ope...

Page 14: ...configure activate your Compass USB modem is covered in Activation on page 23 The CDMA wireless network Note More information about CDMA networks is available on the CDMA Development Group web site w...

Page 15: ...onitor your connections The driver software that provides the interface between the Compass USB modem and your Windows operating system Detailed instructions for installing the Compass USB modem and i...

Page 16: ...mpass USB modem during the manufacturing process The ESN or MEID is printed on a label on the Compass USB modem and can be displayed in Watcher This number is used to help authenticate your account wh...

Page 17: ...d to configure the Compass USB modem as described in Activation on page 23 Before you begin the installation process ensure your PC is running a supported operating system and meets the hardware requi...

Page 18: ...2 If you re running Windows Vista in the AutoPlay window click Sierra Wireless Watcher Installation The Software Installation Wizard should start automati cally 3 In the installation window click Next...

Page 19: ...unless you have special requirements and an advanced under standing of PC configuration The Destination Folder dictates where the software is installed Windows detects the Compass USB modem and insta...

Page 20: ...yboard Warning If the orientation of your computer s USB slot or the thickness of your computer are such that pressure is applied to the modem s end or side as shown by the red circle in the drawing b...

Page 21: ...e PC Card icon in the system tray to display the option to stop the device 3 Click the entry for NEC PCI to USB Open Host Controller or Standard Enhanced PCI to USB Host Controller 4 If a dialog box a...

Page 22: ...Installation 22 2130948...

Page 23: ...e Activation Wizard to activate and configure your account Activation Wizard The Activation Wizard walks you through the process of configuring an account The process and options vary based on the ser...

Page 24: ...zard enter the information provided by the service representative Select Finish in the final window of the wizard On completion of the Activation Wizard the Compass USB modem is ready for use The foll...

Page 25: ...se guidelines in using and storing the Compass USB modem The Compass USB modem should fit easily into your USB slot Forcing the Compass USB modem into a slot may damage connector pins When inserting o...

Page 26: ...Compass 597 USB modem User Guide 26 2130948...

Page 27: ...features and options Depending on Watcher settings you may be able to connect to the CDMA network without starting Watcher simply by launching whatever application you want to use such as your web bro...

Page 28: ...de of the window Windows control buttons are in the top right corner Figure 6 1 Watcher window For a detailed description of each option in the menus see the online help Window controls The Minimize b...

Page 29: ...button in the top right The Close button is used to exit Watcher Docking You can set the Watcher window to jump to the edge of your screen when you move the window close to an edge This lets you easi...

Page 30: ...splayed restart your computer The Signal Strength indicator uses bars to show the intensity of the radio signal The number of bars increases as signal strength increases to a maximum of five bars When...

Page 31: ...as a gray background the network connection is dormant You are connected but there is currently no traffic When the indicator has a darker background you have a data connection on the wireless service...

Page 32: ...urgent or important unread messages To display the SMS Express window in which the messages are displayed select Tools SMS Express or double click the icon If you position the mouse pointer over the...

Page 33: ...se Windows Explorer to navigate to Program Files Sierra Wireless Inc 3G Watcher Help Watcher_ENU chm Double click to open the help file The help file has a table of contents an index and search capabi...

Page 34: ...arately To attach the external antenna 1 Remove the USB modem from your computer 2 Flip open the tab on the side of the modem 3 Holding the antenna cable by the connector end part carefully push the c...

Page 35: ...n the modem Blue not blinking The modem has power and is working properly Blue blinking The modem s firmware is being updated Do not remove the modem Amber blinking The modem is searching for service...

Page 36: ...Development Group FCC ID N7NC597 Industry Canada ID 2417C C597 Voltage 5 0 Vdc from USB slot Current Maximum 550 mA from USB port Typical data call current talk mode 330 mA 1X 410 mA 1xEV DO Standby...

Page 37: ...s Operating temperature 20 to 55 C Storage temperature 40 to 85 C Humidity 95 non condensing Vibration Random vibration 10 to 1000 Hz nominal 6G RMS in each of 3 mutually perpendicular axes Test durat...

Page 38: ...Compass 597 USB modem User Guide 38 2130948...

Page 39: ...ng Radiation Protection ICNIRP 1998 Guidelines for limiting exposure to time varying electric magnetic and electromagnetic fields up to 300 GHz FCC ID N7NC597 CAUTION The Compass 597 USB modem has bee...

Page 40: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connec...

Page 41: ...227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further governmen...

Page 42: ...Compass 597 USB modem User Guide 42 2130948...

Page 43: ...bps bits per second The actual data speed over the transmission medium CDMA Code Division Multiple Access A wideband spread spectrum technique used in digital cellular personal communications service...

Page 44: ...nt computers Also known as a server IS Interim Standard After receiving industry consensus the TIA forwards the standard to ANSI for approval IS 95 The standard for CDMA Kbps Kilobits per second Actua...

Page 45: ...ceive or transmit short electronic alphanumeric messages up to 160 characters depending on the service provider system tray Usually located in the lower right corner of your screen TIA Telecommunicati...

Page 46: ...Compass 597 USB modem User Guide 46 2130948...

Page 47: ...ion 11 close button 29 compact view 29 connection status indicator 32 connection status area 30 coverage 14 CSD description 11 D data circuit switched description 11 dial up description 11 high speed...

Page 48: ...ts 33 operating systems supported 17 P packet data high speed 11 points of interest 10 PowerSave 31 pre activation 15 Q QNC 11 Quick Net Connect QNC 11 R regulatory information 39 removing the modem 2...

Page 49: ......

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