22
Troubleshooting Your Device
You’ve followed the instructions above, and ACM still did
not install
If your Lightning came with a mini-CD:
1. Insert the CD into your CD-ROM drive.
2. Click
Start > My Computer
(Windows XP) or
Com-
puter
(Windows 7 or Vista).
3. Under the
CD-ROM
drive, go to
Win/ATT
and double-
click the
Setup.exe
file.
If there is no mini-CD in your package:
1. Go to
www.att.com/acm
and download ACM.
2. Follow the instructions on the web site to install ACM.
If AT&T Communication Manager does not automatically
start to install the first time you insert the Lightning into
your laptop:
1. Double-click
My Computer
(Windows XP) or
Computer
(Windows 7 or Vista) on your desktop.
2. Click the
TRU-Install
drive (usually E: or F: drive).
3. Under the TRU-Install drive, go to
Win/ATT
and double-
click the
Setup.exe
file.
4. Leave the Lightning in the laptop and follow the on-
screen instructions.
5. Restart your laptop when prompted to successfully com-
plete the installation of AT&T Communication Manager.
