Sierra Wireless AirCard 580, Install Manual

Page: 33 / 44

Watcher Basics
Rev 2 Mar.11 31
Only one icon can be displayed at a time. The priority of icons,
from highest to lowest, is:
• Missed call(s)
• SMS message(s)
• Active or inactive connection.
For example, if you have unread SMS messages, and then
establish a data connection, the icon still displays as an unread
SMS message. If you then have an unanswered call, the icon
changes to a missed call.
Online Help
Watcher includes extensive online help to provide operating
hints and step ‐ by ‐ step instructions for getting the most from
your AirCard.
You can access online help in several ways:
• Press
<F1>
in any window.
• Click the
Hints
button available in many windows.
• Use Windows Explorer to navigate to
Program Files >
Sierra Wireless > AirCard 580 > Generic > Watcher.chm
.
Double ‐ click to open the help file.
The help file has a table of contents, an index, and search
capabilities.
Troubleshooting
The online help includes descriptions of most common error
messages. Look in the table of contents under Troubleshooting.
For help with other problems:
• Consult the Sierra Wireless web site at
www.sierrawireless.com
, where you will find an extensive
knowledge base that can be searched to address most
problems.
• Contact your service provider.
You missed (failed to answer) an incoming call. You can
view the number of the caller in the Call Log.
(If Watcher is integrated with Outlook and Outlook is
running, this information does not apply.)
You have a new SMS message.
Table 6-3: System tray icons (continued)
Icon Meaning